Clearsmoke Reviews 

i got it for like 9.99 , after first charge , charger didnt work anymore... did not bother to complain since i bought it so cheap....... watch out when buying you have 15 days to cancel your sub but , no one answers, so they charge extra 80 Euros. in my case Bank helped me out and solve the problem... Any how keep away or put 10 € on card order it , try it out and void card that you bought it with

I am disgusted at this terrible company sent them the useless kit back didn't work took £59.95 out my bank then a week later sent cartridges to my neighbour and debity account with 29.95 and I had cancelled this so called subscription but that doesn't matter Spoke to trading standards financial standards agency. I'm really disappointed at Martin lewis website for letting them advertise their product. So do not buy this rubbish there are great companies out there with far superior products once they have your account they take money from it wonder what to use these cartridges for?

I bought this in good faith as a trial, they wait until you have signed up to tell you it will cost you £60.00 to keep the product. I kicked off and they offered me it for £20.00. Didnt think that was bad so paid up. Woe is me. First battery failed in 3 weeks, first lot of refills ordered, at 30 quid, only 50 per cent would vape, others leaked nicotine which badly burned my mouth and lips and i needed medical treatment. Second battery is now defunct. Company say they will respond to e mails in 72 hours, well I have waited 72 days and still waiting, now in the hands of trading standards. I have stopped smoking with a great company called The Smokers Halo, try them, you cant go wrong, 3 months since I stopped!

I clicked on a freebie starter kit advert and paid the p&p 7.95 only to find a below par product arrived. Then in the very small print on the invoice I was informed I had 15 days before I was to be charged £59.95 and enrolled on a membership program costing further monthly instalments. I had to quickly return the product at my own expense.

This company is shameless, do not give them your hard earned!

I ordered a promotional pack from Clearsmoke an E- Cig Company for £ 7.95 (postage and packaging costs). On reading further i found that i was signing upto a contract for around 60£ a month which i did not want to do.
I therefore cancelled the order on the same day (within a couple of hours)

i was expecting a refund of my money but i was told today that i would forfeit the postage and packaging charges despite them not having sent my order. I was further told that this was in their terms and conditions.

Having spent almost 8£ for "postage and packaging" when nothing has been sent to me seems like piracy!!

As they say Buyer Beware ...so this post is to let other people know

I was browsing the internet today doing some research into E cigs, I then come across this trial offer for clear smoke which was 7.95 for the kit, not until i signed up did i realise you have to pay an extra 60 if you keep for more than 15 days, I then canceled my account shortly after was email was another offer of 82% off, so that was the starter kit plus 12 cartridges for 16, which is more like it, i mean like i did want to be saving money not spending more, so im writing to say I think they are sorting out good deals just gotta be persistant and hurry whilst stocks last, I havnt received my pack as of yet but will post again to say what there like.
All the best

I received an invite for a trial at £7.95 (I believe on Groupon).I received the trial pack and the trial tasted like smoking socks that had been worn for a month.I then had a further £59.95 debited to my card the following month. I queried the debit with the Company and was told that the terms of the trial were that the £59.95 would be debited to my card if I did not cancel the trial.I could not recollect this and asked for a copy of the groupon offer to be emailed to me which,after 5 days, I have not received.I feel thatnI have been duped into this payment. Other people considering the Trial will be aware of this Company's sharp practice.

Returned my kit and requested refund.This was on 16/8/12 and not received anything yet. NOW cannot get them on their website, have they stopped trading??
Would like to advise,that as from yesterday I contacted "JANE" @ customer services and explained my complaint in full, whereby, I have been assured a full credit is forthcoming. Please accept plaudits Jane for professionally conducting and listening to genuine complaints and reacting forthwith.

When you pay them £7.95, after 15 days they will transfer £59.95 from your card! Their website use very small words to write this term! Why no department close down clearsmoke and give them opportunity continue to cheat customers!!!

This is a SCAM
They offer a free trial then take £60 of your money from your bank without authorisation & claim it is in terms and conditions which are ridiculously long.
It is impossible to cancel as free number never answers

After having tried patches, chewing gum and lozenges I have found "Clear-Smoke" to be the answer to my wishing to quit smoking! thank you "Clear-Smoke" !!

They offer a starter kit for the price of P&P of £4.95 and after 15 days they debit your card for additional £59.95 which is double the price of any other starter kits. Of course you won't find any clear information about it on their web site. You will have to go deeply into T&C looking for the finest print.
No wonder I found their offer email in my spam folder.
You've been warned!

i HAVE SMOKED FOR 42 YEARS AND DECIDED TO TRY CLEARSMOKE I HAVE NOT SMOKED A FAG SINCE 14TH OF FEB & I COULD NOT HAVE DONE IT WITHOUT THE PRODUCT OR THE CUSTOMER SERVICE TEAM AS I HAD A FEW PROBLEMS WITH BATTERYS & PHONED AND RECIEVED REPLACEMENT AT NO COST I RECOMEND THIS PRODUCT I NEVER THOUGHT I WOULD GIVE CIGARETTES UP THANK YOU CLEARSMOKE

I've been using this product for a couple of months and since starting have not needed a cigarette. I feel healthier, cleaner and a lot richer!! The customer service is brilliant and whenever there is a problem I can contact them and get an almost immediate reply and resolution. I recommend Clearsmoke to anyone who wishes to give up conventional smoking because it really works.

I am sorry this is not acceptable if you do a test run as though you’re going to purchase the item it makes no reference to the £59.95



If there isn't a law against it there should be-do you know of one? I'm thinking along the lines of complaining to Trading Standards as they will know the law.


When you click on the link (please see below) as I find it really sneaky,if not underhand, that I wasn't aware of the £59.99 charge until I telephoned them (after having the product over the 15 day trial) and they made reference to the terms and conditions on their web site and this was when I was made aware of it for the very first time.

So effectively I been stung to the tune of £59.99 x 2 due to them not making reference at any time to the T&Cs and believing that a "Trial" wasn't as really as described.

Very satisfying, really help me to stop smoking.
I started with the menthol ones and for two weeks now am trying no nicotine. Costumer service is great as well!

Does exactly what is says on the tin!!

I have tried other electronic cigs but CLEARSMOKE definitely is the best!

AND now that the refill is new, it lasts so much longer and tastes miles better! I've been recommending them to all my pals!

The team are always there to help out and sort any issues like faulty items.

Try them you will be surprised!!

A fantastic product with a great team. I had received a faulty battery, as you can sometime do, and the team arranged for a replacement, free of charge of course, and i received it promptly. Nice to know they are there for you.

After receiving a free trial of e cigarette package, this company has now taken £59.95 from my bank account ! I have just emailed a complaint to them so shall keep you posted on the outcome.