City Unscripted Reviews 

I booked a private Florence food tour and expected it to be like every other food tour I have done; someone takes you around to different eateries having you try various local food and talking with you about it. This was the opposite of that. I met the guide with my family and he asked what we wanted to do, where we wanted to go. I’m the tourist and you are supposed to be the knowledgeable local, you tell me. So he ends up just dropping us off at a local restaurant where they bring us some wine and antipasti. Ok but this is supposed to be a tour. The guide comes back an hour later asking how it was where I tell him it’s the worst food tour I have ever experienced. He promises to fix the situation. Well he takes us to another restaurant, leaves, and we are handed menus by the wait staff. Seriously WTH?!?! We made the best of it by asking the wait staff what they recommend and ate what they brought. Maybe I misunderstood that the “unscripted” part of City Unscripted meant that I was expected to do everything myself. This was not an inexpensive private tour but I was most annoyed that they wasted one of my few evenings in Florence. Bottom line, the worst experience my family has had across the many many tours we have done.

Our guide was very friendly and informative. It was a great 2 hour tour of Dublin.

One issue I used your company for several cities and this does not identify which one.
I am guessing this was Bologna. Andrea was great; a lovely young man full of information and communicated in a very conversational manner. Also knew his material.

Jeff was a great tour guide for Munich. He was fun to hang with and knew his stuff. He kept us all engaged for the three hours and was a great communicator.

Wayne was a great guide, he went at our pace and showed us some interesting places around Perth that we might otherwise not have seen.

Our guide Marek gave us an excellent 4 hour guided tour our first day in Tokyo. It was the perfect way to get oriented to the city - its history, culture, and the logistics of getting around! He made sure to confirm an easy meeting place, showed up on time, and adapted our 4 hours as we went to best suit our interests.
His background in Japanese language and culture allowed him to share lots of great insights, and we left feeling much more comfortable about being in a new city. He guided us through how to pray at a Shinto shrine, the major historical milestones of Japan history, and took us to a free observatory tower! He also gave us some great restaurant recommendations, and we connected on whatsapp for any follow up questions. We were really pleased with the experience and would definitely recommend this exeperience, and in particular Marek as a guide!

Great guide, great sites, very generous with time and information !!

It was wonderful with a private tour of the city

We had a wonderful walking tour with Philipp around Munich’s historic town center. He was very responsive and engaging before the tour on the sights we’d be interested in seeing and our teenagers. Both our teenagers liked what he showed us and enjoyed all his interesting stories and pictures! He also provided a lot of recommendations for our stay! It was a perfect start to our stay in Munich!

Dean was a great guide. We enjoyed the history lessons and the sights. Highly recommend!

Wonderful 2 hour tour, full of interesting history and local interest spots. Our guide had a tremendous approach, making every minute a personal experience.

Our guide Jason was very polite and professional right from the start. We met at the hotel lobby and worked up a tour plan for Dublin, then set out on foot. He as very knowledgeable and also told great stories. We covered a lot of ground on our tour and had a great time. He also provided recommendations for other site and things to see and do around Dublin during the rest of our stay there.

Andrew was very engaging and very knowledgeable. He was relatable to us as newbies to Seoul. I appreciate his flexibility and ability to put together a tour that provided us with an overview of the culture, architecture and the history.

We loved our time in Seoul!!!

Maria was a great guide. She customized the tour for my family and we saw exactly what we wanted to with some history, culture and lifestyle discussions thrown in. The pace was easy and the tour was very memorable. I recommend her fully.

Felicity, our guide was great. She let us ask as many questions as we wanted and was very knowledgeable. Our walk through the market was very interesting and eye opening.

The tour was easy to book. Nadia, the guide, communicated promptly, asking us for details of our preferred style of tour. The tour was great and Nadia was knowledgeable and personable. Due to the unusually hot weather, she made sure we kept to the shade and had enough water and sunscreen.

Excellent tour! Highly recommended

From the reminders, to connecting with our tour guide well in advance, the whole experience was enjoyed thoroughly. Francis (our tour guide) was sincerely mindful of us (my brother and I) - what we specifically wanted the tour to go like, and navigated the city of Brussels in a fun way while learning so much. He is of course knowledgeable, but is also kind, funny, and overall exudes genuineness. From Melissa and Emilio from NJ/NY, USA, thank you Francis for the curation of our tour of Brussels, we had a blast.

Working with City Unscripted was an absolute pleasure from start to finish. They went above and beyond to take exceptional care of my client, making him feel welcome and ensuring he had a memorable time.

My client had an absolute blast on the tour and couldn't stop talking about how much he enjoyed it. Yuzuki was accommodating and knowledgeable throughout the day. As a travel advisor, it gives me a lot confidence knowing I can trust my clients with someone who genuinely cares about their experience.

I highly recommend City Unscripted and look forward to working with them again in the future.

The tour guide gives many explanation of the venue.