Amazing! The courier (NH42) could not be more helpful. The fact that he was lifting huge long lengths of decking and wood all on his own (which I would’ve expected to have been a two man job) was... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The gentleman (NH42) was really helpful,pleasant and kind. He put my delivery exactly where I wanted it and it was much appreciated as I have cancer and I am a bit weak physically. He is the nicest de... See more
Company replied
The courier BF NH0I was very polite and brought my order around the back of my property with no problem. I only ordered this the day before from Wickes and was able to get it delivered within 24 hours... See more
Company replied
Just had my first delivery from Citysprint...and they were very impressive ! Unlike most delivery companies these days.. the driver actually knocked the door.... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
United Kingdom
- 020 7880 1111
- citysprint.co.uk
4.9
Excellent
18K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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On time and safely delivered
On time and safely delivered. Kind delivery driver.
25 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear your delivery was on time and safely delivered, and that our driver was kind! We appreciate your positive feedback very much.
Delivery was as scheduled
Delivery was as scheduled. Driver was friendly and very helpful with my order,
24 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear that your delivery was on schedule and that our driver was friendly and helpful. Thank you for your positive feedback!
Great service
Courier LS38 was so helpful, bringing really heavy bags of garden materials and placing them where I needed - meaning I don't have to move myself (very helpful at eight months pregnant!) - great service thank you!
24 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear about your excellent delivery experience! It's wonderful to know our courier was so helpful with your heavy bags of garden materials, especially given your circumstances. We truly appreciate your kind words.
Reply from CitySprint
Thank you for your kind words, we're glad you're impressed with our service!
Reply from CitySprint
Thank you for your kind words, we're glad you are happy with our service!
Excellent service
The driver was patient and waited as their was a label to be printed and attached
Wickes hadn't advised it was being picked up this morning so label was not printed
He waited for this to be done, very pleasant person.
24 July 2026
Unprompted review
Reply from CitySprint
We are delighted to hear about your positive experience with our driver. We truly appreciate you sharing this wonderful feedback regarding their patience and pleasant demeanor.
Your delivery driver was great
Your delivery driver was great. He took great care with my materials and was happy to bring al the goods to my storage area. Very nice and polite. Sc64
23 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear about your excellent delivery experience! It's wonderful that our driver was so careful with your materials and happy to assist you. Thank you for your kind feedback.
Fantastic service
Fantastic service. The driver was lovely and was very polite. Nothing was a bother. Thank you.
23 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that you experienced such fantastic service and found our driver to be lovely and polite. Thank you for your kind feedback!
Mike was an absolute star
Mike (LS38) was an absolute star! Quick, polite, professional and friendly. On top of that he helped me out putting the fence I ordered into the slots when he had no obligation to do that. Thank you Mike!
23 July 2026
Unprompted review
Reply from CitySprint
We're delighted to hear about your positive experience with our delivery service! We appreciate your kind words about our team member's politeness, professionalism, and helpfulness in placing your fence.
Great delivery by Raza M039 very polite…
Great delivery by Raza M039 very polite and kept in touch with delivery time placed order where we asked him too excellent service thank you
22 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that your delivery was great and that our team member was polite and kept you informed. We appreciate your kind words about the excellent service!
Great service
Courier M039 was extremely helpful and carried my delivery of 600l of garden bark into the back garden for me. He was polite and friendly.
23 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear your courier was extremely helpful and carried your delivery into the back garden for you. We appreciate your kind words about their politeness and friendliness!
Cf1q- bart
Cf1q- bart
Really happy friendly guy, with excellent customer service. Made the experience effortless. Highly recommend 👌
23 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear about your excellent experience! It's wonderful to know our team provided such friendly service and made the process effortless for you. Thank you for your high recommendation!
Very helpful and pleasant driver.
22 July 2026
Unprompted review
Reply from CitySprint
We appreciate you letting us know about the driver's pleasant and helpful service. We are so glad you had a positive experience!
Reply from CitySprint
We are so pleased to hear that you found our team to be friendly, helpful, and professional. Thank you for sharing your positive experience with us.
I was delighted to see my delivery chap once again.
It was, and always is, a joy to see the same delivery guy. It lets me know I will be taken care of. Thanks once more to Mr Singh (NG34)
22 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that you consistently have a positive experience with our delivery service. We appreciate your kind words and feedback!
Service was excellent driver was very…
Service was excellent driver was very helpful
22 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear that our service was excellent and the driver was very helpful! We appreciate your positive feedback very much.
Delivery by driver M039 was excellent
Delivery by driver M039 was excellent, within the time frame also text with tracking map and number of deliveries before you. Driver was very polite and helpful.
22 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that your delivery was excellent and within the timeframe. We appreciate your kind words about the driver's politeness and helpfulness!
Reply from CitySprint
We are so glad to hear that you had a positive experience with our service! We appreciate you sharing your kind words about our helpful, polite, and efficient team.
Reply from CitySprint
We're so happy to hear that you had a positive delivery experience and that our team member was great. We truly appreciate your kind feedback!
Sat in all day waiting for a delivery…
Sat in all day waiting for a delivery between 1100 and 1500… according to the text they sent me.
Update; the goods arrived at 1930 after a message saying they were on their way… but still said delivery by 1500
21 July 2026
Unprompted review
Reply from CitySprint
We are very sorry to learn that your delivery did not arrive as scheduled. We understand your frustration and are reviewing this matter to prevent future occurrences. We will now reach out to you privately, so we can take more details.
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