Childsplay Clothing Reviews 

10,491
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 888 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising its reliable service. Customers frequently mention that the products are of exceptional quality, reasonably priced, and always arrive beautifully wrapped in lovely presentation boxes ideal for gifting. Consumers also love the remarkably swift delivery times and the exceptionally smooth, easy-to-navigate ordering process from start to finish. However, some people mentioned experiencing frustrating delivery delays, unexpected transit issues, or rather careless parcel handling by carriers. A few reviewers also noted receiving incorrect items, dealing with unhelpful support, or finding that specific clothing items ran much smaller than expected.

What people talk about most

Product

Consumers find product to be positive, highlighting excellent quality, authentic branded merchandise, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting fast shipping... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the excellent clothing... See more

Order

Reviewers highlight positive aspects of order, noting an easy and smooth ordering process alongside fast... See more

Service

Clients share positive opinions on service, highlighting first-class assistance, fast shipping, and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered late in the evening needing a premium delivery service. I incorrectly input an old email address which I no longer have access to. On contacting Child's Play clothing, they amended the detai... See more

Company replied

Rated 5 out of 5 stars

Really well packaged items and a really good deal on my little girls hoka rincon trainers for going back to school,highly recommended and I will be shopping here from now on.. first class service and... See more

Company replied

Rated 5 out of 5 stars

Excellant service overall Lovely item great quality Great box to gift Quick delivery Easy to order All info available needed Definately recommending n shopping again

Company replied

Rated 5 out of 5 stars

Product came a day early, which is always a bonus, and was well packaged. The item also came gift wrapped in a lovely box and since this was an early birthday present for my daughter it was a very wel... See more

Company replied


Company details

  1. Children's Clothing Store
  2. Baby Store

Written by the company

Welcome to the most stylish children’s clothing retailer in the world. Since Childsplay Clothing first opened its London store in 1990, it has led the way in sourcing the most desirable and cutting-edge designer brands. Launching online in 2007, and now with over 200 designer brands, the website is internationally renowned. Stocking exclusive designers such as, GUCCI, Dolce & Gabbana, Fendi and Burberry, the Childsplay Clothing buying team work tirelessly to stay ahead of the curve. Offering our customers the best selection of Children’s wear on the planet! Newborn - 16 Years.

About Childsplay Clothing

Written by the company

Our Guarantee

The World's Favourite Online Kids Designer Store

The World's Favourite Online Kids Designer Store
WE DELIVER WORLDWIDE With our world renowed logistic partners we strive to offer the finest delivery services available to all regions around the world including: Europe (Spain, France, Italy, Germany, Holland) Middle East (United Arab Emirates, Qatar, Dubai, Kuwait, Saudi Arabia, Azerbaijan) Asia (Japan, China, India, Korea) African Nations (South Africa, Egypt, Algeria) North America (USA, Canada) South America (Brazil, Argentina, Uruguay) Australian Nations (Australia, New Zealand) Russian Federation (Russia, Ukraine, Lithuania)

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
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4.6

All reviews

(10,491)

905 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products

Great products

28 August 2025
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you for your review Shirin! We're so pleased to hear that you're happy with our products.

We truly appreciate your support and hope to see you shopping with us again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

A beautiful dress!

A beautiful dress!

2 June 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review Yasmina! We're delighted to hear that you love the dress. We hope it brings lots of joy and becomes a favourite in your wardrobe.

Thank you for shopping with us, and we look forward to welcoming you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Beautiful presentation box with my…

Beautiful presentation box with my order. Made the item (Jelly cat) look even more lavish that it is!!

2 June 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your wonderful review Nicola! We're delighted to hear that you loved the presentation box.

We believe every order should feel special from the moment it arrives, so it's fantastic to know it made your Jellycat feel even more luxurious.

We really appreciate your feedback and hope you enjoy your new Jellycat!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Always love buying from here

Always love buying from here, great delivery service and quality always excellent

29 May 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review Stephanie! We're delighted to hear that you always enjoy shopping with us. It's fantastic to know that both our delivery service and product quality continue to meet your expectations.

We truly appreciate your continued support and look forward to welcoming you back again soon!

Best wishes
The Childsplay Clothing team

Rated 1 out of 5 stars

Crap wrapping

2 June 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for taking the time to leave your valued feedback Sonam. We're sorry to hear that the packaging your order was received in did not meet your expectations.

Upon further investigation, we can see that your order was dispatched in our signature white gift box, which was then packaged inside one of our outer mailing bags for protection during transit. We often receive positive feedback regarding our packaging, so we're disappointed to hear that it did not provide the experience you were expecting.

We also cannot see any previous communication regarding damage to the parcel, and the proof of delivery does not indicate any issues. However, if your parcel did arrive damaged, please accept our sincerest apologies.

Our Customer Care team is always on hand to help, so please don't hesitate to get in touch if there's anything at all we can do to assist further.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Excellent

Excellent
Easy and found what I was looking for

1 June 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you for your great review Fabiola! We're delighted to hear that you found exactly what you were looking for and that your shopping experience was easy and enjoyable.

We always strive to make finding the perfect items as simple as possible, so it's wonderful to know we achieved that for you.

Thank you for choosing Childsplay Clothing, and we hope to see you again soon!

Best wishes
The Childsplay Clothing team

Rated 4 out of 5 stars

Quick delivery

Quick delivery

28 May 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you for your review Saaima! We're delighted to hear that your order arrived quickly. We know how important fast delivery is, so it's great to know we met your expectations.

Thank you for choosing Childsplay Clothing, and we look forward to seeing you again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

I am extremely satisfied with a…

I am extremely satisfied with my dress purchase for my daughter’s graduation ceremony! The dress was in excellent condition and I loved how fast I received the shipment! I will continue to purchase from child’s play clothing in the UK. I huge thank you to all the staff for processing my order from Canada very quickly!

31 May 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your wonderful review Renee! We're absolutely delighted to hear that the dress was perfect for your daughter's graduation ceremony and that it arrived with you so quickly.

It's fantastic to know that you were pleased with the condition of the dress and the speed of our international shipping to Canada. Your kind words mean a great deal to our team, who work hard to ensure every order is processed and dispatched as quickly as possible.

We truly appreciate your support and are honoured that you've chosen Childsplay Clothing for such a special occasion. Thank you again for shopping with us, and we really hope to see you again soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

There was a delay in my delivery due to…

Update!
I would like to say thank you for reviewing my order. It was unfortunate the delivery was not handled with due care, and understand this was out of the ordinary. Greatly appreciate your good will gesture and look forward to ordering from you again.

There was a delay in my delivery due to unknown reasons, and when I received my delivery the box was all torn luckily no item was missing however I was really scared of missing items.

26 May 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you for taking the time to share your feedback Imrana. We're very sorry to hear about the delay to your delivery and the condition in which your parcel arrived. We completely understand how concerning it must have been to receive a damaged box and worry that items may have been missing.

Upon investigating, it seems that there were unfortunately, there were some isolated delays within DPD's network at the time, and we're truly sorry that your order was affected. While we're pleased that all items arrived safely, this is certainly not the level of service we would ever hope for you to receive.

We can see that your order has since been returned and refunded in full, and as a gesture of goodwill, we have also refunded your delivery costs. We hope this goes some way towards acknowledging the inconvenience caused.

For any future orders, please do not hesitate to get in touch with our Customer Care team. We're always here to help and would be more than happy to investigate any concerns for you as quickly as possible.

Thank you again for your feedback, and we're very sorry that this experience did not meet the high standards we strive to deliver. Should you need anything further, please know we're here to help.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Excellent prices and quick delivery and…

Excellent prices and quick delivery and excellent packaging

29 May 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you for your fantastic review Claire! We're delighted to hear that you were pleased with our prices, quick delivery, and packaging. We work hard to provide great value and a premium shopping experience, so it's wonderful to know we got it right.

Thank you for choosing Childsplay Clothing, and we look forward to welcoming you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Ordered some 2 Nike sets for my…

Ordered some 2 Nike sets for my nephews, quality was good and price was fantastic. The size didn’t fit on one , so i returned this back and it got lost in transit. I contacted Childsplay the customer service was fast, efficient and fantastic. After taking some details and verifying a refund was issued. There’s so many companies who make the process long but childsplay handled it unbelievably well. Overall a great experience

12 March 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for taking the time to share your experience Naman. We're delighted to hear that you were pleased with both the quality and value of the Nike sets for your nephews.

We're sorry to hear that your return was lost in transit, but we're pleased our Customer Care team was able to assist quickly and efficiently to get the matter resolved for you. We understand how frustrating situations like this can be, so it's wonderful to know that our team made the process as smooth and straightforward as possible.

Your kind words mean a great deal to us, and we're thrilled that despite the issue, your overall experience was a positive one. Thank you for choosing Childsplay Clothing, and we look forward to welcoming you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Great experience

Great experience, excellent item and also delivery was very fast, considering I ordered just before bank holiday. Grateful and would order again.

22 May 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you for your wonderful review Olesia! We're delighted to hear that you had a great experience with us and that you were pleased with your item. It's also fantastic to know your order arrived so quickly, especially over the bank holiday period.

We truly appreciate your kind words and your support, and we look forward to welcoming you back to Childsplay Clothing again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Very pleased with the quality off the…

Very pleased with the quality off the clothes I’ve bought

21 May 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you for your lovely review Roxana! We're delighted to hear you're so pleased with the quality of the clothes you've purchased. We take great pride in offering premium designer childrenswear, so it's wonderful to know we've met your expectations.

Thank you for choosing Childsplay Clothing, and we look forward to welcoming you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Great

Great! Would definitely use again

1 April 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you for your great review Joanne! We're delighted to hear that you had a positive experience with us and that you'd shop with us again.

Your support means so much to the team, and we look forward to welcoming you back to Childsplay soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Shipping was extremely fast after…

Shipping was extremely fast after packaging was adorable and quality of clothing was chef kiss

20 May 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review Teka! We're thrilled to hear that your order arrived so quickly and that you loved the packaging. It's fantastic to know the quality of the clothing was a real hit too – "chef's kiss" is exactly what we love to hear!

We really appreciate your support and hope to see you shopping with us again soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Always on point with the clothing.

Always on point with the clothing.
Good quality and service

19 May 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your kind review Sania! We're delighted to hear that you're happy with both the quality of the clothing and the service you received.

We really appreciate your support and look forward to welcoming you back to Childsplay Clothing again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you for your wonderful review Menzies! We're so pleased to hear that you love our products.

Your support means a lot to us, and we look forward to helping you find more brilliant pieces in the future!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Fast shipping

Fast shipping, item was well packed and lovely!

18 May 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review Neeracha. We're really pleased to hear your order arrived quickly and was well packaged. It’s great to know you’re happy with your item too!

We really appreciate your support and hope to see you again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your review Anja! We're delighted to hear that everything was perfect and that you were very satisfied with your experience.

Your support means a lot to us, and we hope to welcome you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Brilliant

Got a real bargain on childsplay, a cp company shorts suit in a real nice grey for our grandson. As always with childsplay really fast delivery well packaged in the CP box absolutely outstanding it's our go to for something a bit nicer for the grandkids highly recommended to anyone.

1 June 2026
Unprompted review
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your wonderful review!

We're delighted to hear that you found a great bargain and that your grandson is enjoying his CP Company shorts set. It's fantastic to know that the fast delivery, careful packaging, and presentation all met your expectations.

It means so much to us that Childsplay has become your go-to destination when you're looking for something a little extra special for your grandchildren. Thank you for your continued support and recommendation, it truly means the world to us.

We look forward to helping you find more favourites for the grandkids in the future!

Best wishes
The Childsplay Clothing team

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