Childsplay Clothing Reviews 

10,565
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 874 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that online orders arrive very quickly and are packed exceptionally well in gorgeous, high-end boutique boxes. Shoppers find the online store very simple to navigate, while consistently praising the fantastic quality of the items. Some reviewers were not happy with expensive delivery fees and sizing inconsistencies that make children clothing fit too tightly. A few consumers also mentioned encountering frustrating hurdles when attempting to process customer returns or handle product exchanges. Others occasionally experienced unexpected delivery delays with their packages arriving later than originally anticipated.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the outstanding quality and the... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the exceptionally fast... See more

Quality

People report high satisfaction with the outstanding quality of children's clothing and the beautiful... See more

Service

Users describe positive interactions with service, frequently highlighting exceptional delivery speeds and... See more

Order

Reviewers highlight positive aspects of order satisfaction, noting that the website is very easy to navigate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered late in the evening needing a premium delivery service. I incorrectly input an old email address which I no longer have access to. On contacting Child's Play clothing, they amended the detai... See more

Company replied

Rated 5 out of 5 stars

The service from Childsplay Clothing is astonishingly good. Ordered a pair of shoes with a good discount, had to pay for shipping which was fair given the lower price of the shoes with the disc... See more

Company replied

Rated 5 out of 5 stars

Product came a day early, which is always a bonus, and was well packaged. The item also came gift wrapped in a lovely box and since this was an early birthday present for my daughter it was a very wel... See more

Company replied

Rated 5 out of 5 stars

The tracksuit and little pink Nike top I bought for my niece were amazing and so cute. Delivery was fast and the actual package that the outfits were in, which was a beautiful magnetic box, was gorgeo... See more

Company replied


Company details

  1. Children's Clothing Store
  2. also in
  3. Baby Store

Written by the company

Welcome to the most stylish children’s clothing retailer in the world. Since Childsplay Clothing first opened its London store in 1990, it has led the way in sourcing the most desirable and cutting-edge designer brands. Launching online in 2007, and now with over 200 designer brands, the website is internationally renowned. Stocking exclusive designers such as, GUCCI, Dolce & Gabbana, Fendi and Burberry, the Childsplay Clothing buying team work tirelessly to stay ahead of the curve. Offering our customers the best selection of Children’s wear on the planet! Newborn - 16 Years.

About Childsplay Clothing

Written by the company

Our Guarantee

The World's Favourite Online Kids Designer Store

The World's Favourite Online Kids Designer Store
WE DELIVER WORLDWIDE With our world renowed logistic partners we strive to offer the finest delivery services available to all regions around the world including: Europe (Spain, France, Italy, Germany, Holland) Middle East (United Arab Emirates, Qatar, Dubai, Kuwait, Saudi Arabia, Azerbaijan) Asia (Japan, China, India, Korea) African Nations (South Africa, Egypt, Algeria) North America (USA, Canada) South America (Brazil, Argentina, Uruguay) Australian Nations (Australia, New Zealand) Russian Federation (Russia, Ukraine, Lithuania)

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

11K reviews

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4.6

All reviews

(10,565)

863 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

These are not brooches

The pins are not compatible with any clothing. It is a snap that only goes onto another snap. There is no use for it as it is, and this is not described.
I had to remove the current snap with a special sharp tool, order pins, and glue it on.
The gift wrapping was beautiful, and shipping was super fast.

24 September 2026
Rated 5 out of 5 stars

Very good servis

Very good servis, amazing 👌

16 September 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review Gosia! We’re really pleased to hear you were happy with our service.

It’s always wonderful to know you had such a great experience, and we really appreciate you choosing Childsplay Clothing.

Best wishes
The Childsplay Clothing team

Rated 4 out of 5 stars

Although good, could be better!

I have been using Childsplay to source my children's clothing for 6/7years which i have enjoyed with really quick delivery and quality of items purchased.
However in more recent years shipping and return costs (mainly) have made this more difficult especially since the sizing of items vary massively between designers (sizing guides don't really help)
I wish more affordable postage costs were explored as theres quite a few in the market now!

7 September 2026
Unprompted review
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for being a loyal Childsplay customer for the past 6–7 years. It really means a lot to us to hear that you’ve enjoyed shopping with us over the years, particularly our quick delivery and the quality of the pieces you’ve purchased.

We completely understand your comments around shipping and return costs, and also how difficult sizing can be when every designer seems to have their own interpretation! We know this can make ordering online more challenging, particularly when sizing guides don’t always tell the full story.

If you’re ever unsure about the sizing of a particular item, our Customer Care team would be more than happy to provide specific measurements wherever we can, which we hope can make choosing the right size a little easier.

We’re always looking at ways to keep our delivery and returns as competitive as possible while facing ever-increasing carrier and fuel costs, and we’ll absolutely take your feedback on board as part of that. We really appreciate you taking the time to share such detailed feedback, and we hope we can continue to make shopping with us a great experience for many more years to come.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

I love this website

I love this website, the quality of the clothes is great and the delivery is super fast.

18 September 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review Dagmara! It’s wonderful to hear how much you love our website and that you’re happy with the quality of the clothes.

We’re also so pleased our speedy delivery has been a great part of your experience. Thanks again for shopping with us!

Best wishes
The Childsplay Clothing team

Rated 4 out of 5 stars

GOOD SERVICE

Great service again but they could give free shipping like other companies, otherwise all good.

18 September 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for coming back to us and for your lovely feedback. We’re really pleased to hear you’ve had another great experience with our service.

We completely understand your point about delivery costs too Mark. We always try to keep our shipping rates as competitive as possible, particularly with the ever-increasing fuel and carrier costs we’re facing, but we really appreciate you sharing your feedback and it’s something we’ll continue to keep under review.

We really hope to see you again soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Great sale and arrived quickly

Great sale and arrived quickly. Can’t wait for it to happen again.

16 September 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thanks so much for your lovely review Alexis! We’re so pleased you managed to grab a great deal and that your order arrived quickly.

We’ll definitely be keeping the good sales coming, so hopefully you’ll be back for another one soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Great price

Great price , quick delivery

15 September 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review Paul! We’re really pleased to hear you were happy with the price and that your order arrived quickly.

We really appreciate you choosing Childsplay Clothing and hope to see you again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Swift delivery

10 September 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your review Adedamola!

We’re delighted to hear your order arrived swiftly. We really appreciate your support and hope to welcome you back to Childsplay again soon.

Best wishes,
The Childsplay Clothing team

Rated 5 out of 5 stars

Brilliant!

Brilliant : ) Children Designer Company, I Recommend everyone

1 September 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review!

We’re delighted to hear you had such a brilliant experience with us. Thank you for recommending Childsplay, it really means a lot to us and we’re so grateful for your support.

We hope to welcome you back again soon!

Best wishes,
The Childsplay Clothing team

Rated 5 out of 5 stars

Mark from the customer services…

Mark from the customer services department was excellent and went above and beyond

14 September 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review Claire!

We’re delighted to hear Mark was able to help and went above and beyond for you. We’ll be sure to pass your kind words on to him, it’s always wonderful to hear when a member of our team has made such a positive difference.

We really appreciate your support and hope to welcome you back to Childsplay again soon!

Best wishes,
The Childsplay Clothing team

Rated 5 out of 5 stars

Would definitely recommend Childsplay Clothing

The service from Childsplay Clothing is astonishingly good.

Ordered a pair of shoes with a good discount, had to pay for shipping which was fair given the lower price of the shoes with the discount. Website was very easy to navigate and make and order.

The shoes were sent very quickly, and arrived 2 days quicker than when I thought they'd have arrived.

The packaging was exceptional. Protected really well and it was a delight to open.

8 September 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your wonderful review!

We’re absolutely delighted to hear you had such a positive experience with Childsplay, from finding the website easy to navigate and securing a great price on your shoes, right through to the speedy delivery and packaging. It’s especially lovely to hear that your parcel arrived even earlier than expected and that the packaging made opening it such a pleasure.

We really appreciate your kind words and support, and we hope to welcome you back again soon!

Best wishes,
The Childsplay Clothing team

Rated 5 out of 5 stars
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review Sabiha!

We're delighted to hear you were happy with our communication and that we could assist you quickly. We really appreciate your support and hope to welcome you back to Childsplay again soon.

Best wishes,
The Childsplay Clothing team

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