Dreadful company.Terrible customer service.Brought an item not fit for purpose for almost £40 and they couldn’t care less.Wasn’t expecting a refund just some advice and maybe a gesture of goodwill.No... See more
Chemist Direct
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See what reviewers are saying
They claim to have an award winning team. I doubt they could win a coin toss. All I want is reminders that I need to reorder my medication to be sent on the correct date - as specified on my Home... See more
I placed an order for a couple of things that were cheaper than anywhere else. However, the items never arrived, after numerous emails and phone calls, in which I found them unhelpful and rude regardi... See more
Ordered two separate items. After accepting my order, they mailed to say they would not be supplying one item so I emailed them immediately to cancel the other product because the delivery charge wa... See more
Company details
Information provided by various external sources
ChemistDirect makes online shopping easier than ever before. Browse among thousands of toiletries, medicines, and beauty products online on ChemistDirect.
Contact info
B69 4LT, Oldbury, United Kingdom
- chemistdirect.com
Really wish I had read the reviews…
Really wish I had read the reviews before ordering from here. I have been waiting for items ordered for my new born. They emailed (after taking the order and payment) saying they didn’t have the items in stock and would be another week. That week came and gone and still no sign, it’s a joke! If I’d known I wouldn’t have waited this long as we have been suffering waiting!!
30 April 2021
Unprompted review
Ordered and received three days later
Ordered and received three days later, products as stated. Will use again
26 April 2021
Unprompted review
Really poor service
Really poor service. I ordered over a month ago and still have not received anything. I ended up having to order the same product from another online chemist as it was taking too long. I've emailed their customer service 4 times and they've just ignored my emails. Avoid.
2 February 2021
Unprompted review
Pretty bad company
Pretty bad company - I have been waiting for a parcel for 2 month and not received It yet.
And every time I’m asking for a delivery day - they are telling me about 14 days in the future.
So - don’t use them if you want a delivery of you goods in the same year that you are ordering the items.
Bad, bad
1 February 2021
Unprompted review
My order of January 3rd can not be delivered to me becuase the UK is no longer in the EU
On the 3rd of January I placed an order with CHemist Direct for the Purchase of 4 packages of nicorette, gum. On January 7th I received an email that the delivery to my home by AIR woud be 8th Of January. I received no delivery and today Monday the 11th talked to DHL In Spain where I live. As the UK is No Longer in The EU they will not let my package cross the Border they are returning my order to Chemist Direct. I have sent an email to Chemist Direct as it is almost impossible to get an answer from about anything. I have emailed Chemist direct that I expect a full return of the amount I paid in GBP 107.37 converted to Euros the amount of my order. According to Border Control. As the UK is no longer in the EU it will be returned to Chemist Direct
11 January 2021
Unprompted review
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