When I started my journey with Environ skincare (20+ years ago) I did my research on where to buy the products. What was also important to me was the advice, information and the customer service that... See more
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I hsve been buying products from Chellion for several years. Feels more like im speaking to a good friend, Kim is so knowledgeable about the products, understands what i hope to achieve and is always... See more
I've been using Chelleon's top quality products; in particular, Environ and Jane Iredale, for 20+ years. The products are received in excellent condition, very well packaged and generally next day... See more
0 comms, sending items out late, doesnt respond to customer enquires. Only decides to bother when its too late and you've contacted your bank. Worst company I've had to deal with so far in the skinca... See more
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Company details
Written by the company
Industry leading skincare products and specialists. Rooted in quality, powered by science, driven by results and made to make life beautiful. Chelleon is the Largest Authorised Environ Stockist in the UK. Available to order Online
Contact info
Atlantic Business Centre, WA14 5NQ, Altrincham, United Kingdom
- 01619720998
- info@chelleon.co.uk
- chelleon.co.uk
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Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent price and excellent service
Received a very quick response to an…
Received a very quick response to an email request, and was really grateful for the outcome of that request for additional sample sizes of any products! Email was casual and unfussy which would make it easier going forward if I had any queries regarding skin care and products to use!
Always fast and reliable service!
Quick delivery and good price.
Quick delivery and just what I needed at a good price!
Thank you!
Easy to order and always arrive within…
Easy to order and always arrive within a couple of days. The only snag is having to pay delivery every time an order is placed.
Great products at great prices and…
Great products at great prices and promptly delivered
Great quick service
Great quick service. Friendly and always include a few little samples. And they are very competitive on price
Fast and excellent service.
Excellent service
I’ve been using Chelleon for several years now and they have always been very easy to deal with and provide a quick and friendly service. I would definitely recommend Chelleon
Always excellent service and advice
Amazing service from Lisa at Chellion
I telephoned Chellion yesterday afternoon after 4pm and received excellent product advice from Lisa.
I placed an order for several Environ products which Lisa delivered to my home in person within the hour.
I have received first class personal service from Chellion in the past, but Lisa really excelled on this occasion. I really appreciated her kindless, going to so much trouble to deliver my products immediately, so I had them to take with me when I went away today.
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