When I started my journey with Environ skincare (20+ years ago) I did my research on where to buy the products. What was also important to me was the advice, information and the customer service that... See more
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I hsve been buying products from Chellion for several years. Feels more like im speaking to a good friend, Kim is so knowledgeable about the products, understands what i hope to achieve and is always... See more
I've been using Chelleon's top quality products; in particular, Environ and Jane Iredale, for 20+ years. The products are received in excellent condition, very well packaged and generally next day... See more
I purchased a Jane Iredale primer and strangely the bottle was half full. I contacted the costumer service and I requested a return which they refused initially. I sent pics and they accepted the retu... See more
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Company details
Written by the company
Industry leading skincare products and specialists. Rooted in quality, powered by science, driven by results and made to make life beautiful. Chelleon is the Largest Authorised Environ Stockist in the UK. Available to order Online
Contact info
Atlantic Business Centre, WA14 5NQ, Altrincham, United Kingdom
- 01619720998
- info@chelleon.co.uk
- chelleon.co.uk
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Replied to 100% of negative reviews
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Easy to use website and prompt delivery.
Always a great service…
Always a great service. The delivery could be a little quicker but that’s a minor issue. Thanks again.
Quality products
Pleased with my environ product and the prices are cheaper than in a salon. Easy to order and item delivered in 3-5 days.
Great products from a trust worthy source.
Always had great service on the phone and now the website makes ordering even easier.
Website means you can see the wide range
of products on offer, but its also reassuring to know I can always call and get sound advice from the dedicated team who are always friendly and knowledgeable.
Payment was straight forward. Delivery was quick.
I've found the service offered to be…
I've found the service offered to be quick, polite and efficient and keenly priced products. No hesitation in recommending Chellon, hence 5 star rating.
Fantastic customer service
Fantastic customer service, easy to order and arrived when expected thank you
Delivery in time -excellent service
Order arrived on day notified
Order arrived on day notified, pleased to receive a couple of samples also.
Great place for Environ products
We have been using Environ products for years, but since we moved from Cape Town, South Africa to London a few years ago, we struggled to find their products. When I eventually found them, at Chelleon, we were shocked how must more expensive it is here. It is double the price of South Africa!
However, at least we are grateful that Chelleon stocks them, and their service is very good. Same amazing products for skincare, with lots of vitamins and goodies.
If only Chelleon would offer special discounts for ex-SA, or run some promotions every now and then, because our SA Rand converted into pound is not worth much.
Fantastic product range and great service !
So efficient and such a personal service .
Thank you Chelleon for providing such professional & prompt assistance with your incredible selection of high quality products.
I am a keen fan of environ and love the choice of items on your site .
Excellent price and excellent service
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