When I started my journey with Environ skincare (20+ years ago) I did my research on where to buy the products. What was also important to me was the advice, information and the customer service that... See more
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I hsve been buying products from Chellion for several years. Feels more like im speaking to a good friend, Kim is so knowledgeable about the products, understands what i hope to achieve and is always... See more
I've been using Chelleon's top quality products; in particular, Environ and Jane Iredale, for 20+ years. The products are received in excellent condition, very well packaged and generally next day... See more
0 comms, sending items out late, doesnt respond to customer enquires. Only decides to bother when its too late and you've contacted your bank. Worst company I've had to deal with so far in the skinca... See more
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Company details
Written by the company
Industry leading skincare products and specialists. Rooted in quality, powered by science, driven by results and made to make life beautiful. Chelleon is the Largest Authorised Environ Stockist in the UK. Available to order Online
Contact info
Atlantic Business Centre, WA14 5NQ, Altrincham, United Kingdom
- 01619720998
- info@chelleon.co.uk
- chelleon.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent company
Excellent company, with prompt deliveries and very knowledgeable team behind them as well
Grant,Kim and the team are super…
Grant,Kim and the team are super efficient and knowledgeable. Always delivered promptly.
Excellent advice and products
Excellent advice and products. Fabulous customer service and an all round standout experience.
Absolutely fabulous company to deal…
Absolutely fabulous company to deal with I have been using them for over 10 years and wouldn’t go anywhere else
Top Quality Products & Exceptional Service
I've been using Chelleon's top quality products; in particular, Environ and Jane Iredale, for 20+ years.
The products are received in excellent condition, very well packaged and generally next day delivery - absolutely brilliant!
I can't fault their exceptional service - very knowledgeable about all their products and always happy to discuss and advise product suitability for my sensitive skin, especially when I'm eager to try new products in their range.
I would highly recommend Chelleon for all your beauty products.
I hsve been buying products from…
I hsve been buying products from Chellion for several years. Feels more like im speaking to a good friend, Kim is so knowledgeable about the products, understands what i hope to achieve and is always a pleasure to speak to. The products never disappoint and provided the results I hope for. Chatting with Kim is the highlight of buying from Cellion. I can't recommend them enough. Look forward to chatting with you again soon and received my new order in the next few days. Thank you for taking time to ensure I always get the products that work best for me. A very grateful customer Louise x
Great products and 1st class customer…
Great products and 1st class customer service. Would highly recommend
Allways had good service from Chelleon…
Allways had good service from Chelleon .
Help full and friendly as well as professional…. They deliver what they say …..
I have shopped with Chelleon for…
I have shopped with Chelleon for several years and have always had an excellent experience. The products are genuine, beautifully packaged and delivered quickly. The customer service has always been friendly, knowledgeable and helpful.
Chelleon 5 Star would definitely recommend
When I started my journey with Environ skincare (20+ years ago) I did my research on where to buy the products. What was also important to me was the advice, information and the customer service that went with this premium skincare range and I chose Chelleon, and I'm still with them today. They provide fantastic customer service, very helpful, products arrive quickly and I've never had any issues. Just a great company to deal with. Thank you to the team at Chelleon.
Excellent Service and Professional Team
Excellent service from Chelleon. The team was professional, responsive, and easy to work with throughout. Communication was clear, and the overall experience was smooth and reliable. I would happily recommend them and the products.
Worst experience ever!
I purchased a Jane Iredale primer and strangely the bottle was half full. I contacted the costumer service and I requested a return which they refused initially. I sent pics and they accepted the return. I sent back and for my surprise when they received the parcel they replied with an outrageous email saying that the product I sent back was not the one they sell and accusing me of fraud 😅. They refunded me but it was a pretty awful experience and I would advise everyone not to buy in their website . I don’t know if they sell counterfeit products or used products but either way I would never buy anything from this site. According to them there is difference of the batches and I have no idea what does that mean. I returned exactly the same item i received and I would have no reason for faking this. It doesn’t make any sense. That’s all. I returned what i received. Period. After all this distress they issued me a refund . I would still never buy in this site again and that’s my last word 👍

Reply from Chelleon
Excellent website
Excellent website, will also use for my skincare products. Fast delivery and fast replies from the company when I’ve had them in the past.
The Skincare you Need
Wonderful experience shopping with Chelleon. Very knowledgeable and informative re skincare. Exceptional products and delivery was a breeze.
Thank you
Chelleon are very professional
Chelleon are very professional, very thorough and very friendly. I have been using their products for years and never once had a problem. I would 💯 recommend to others.
Awesome consultation with Kim
Awesome consultation with Kim. Very professional and very knowledgeable. I’m am three weeks into my skin care and the results are amazing. Thankyou so much Chelleon team
0 comms
0 comms, sending items out late, doesnt respond to customer enquires. Only decides to bother when its too late and you've contacted your bank. Worst company I've had to deal with so far in the skincare space!

Reply from Chelleon
Zero responce
A few emails were sent via the website form — zero reply.
UPD: two emails were sent via the website form and one to sales()chelleon.co.uk — any reply!

Reply from Chelleon
I've been purchasing from Chelleon for…
I've been purchasing from Chelleon for a long time. I must say they deliver promptly and the body oil works really well and has made a good improvement in my skin.
Chelleon has always delivered very…
Chelleon has always delivered very quickly and sells an amazing range of products.
However what brings the company to a whole new level is the care and the advice from the team, Kim was so kind and so knowledgable she has transformed my skin. Thank you .
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