When I started my journey with Environ skincare (20+ years ago) I did my research on where to buy the products. What was also important to me was the advice, information and the customer service that... See more
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I hsve been buying products from Chellion for several years. Feels more like im speaking to a good friend, Kim is so knowledgeable about the products, understands what i hope to achieve and is always... See more
I've been using Chelleon's top quality products; in particular, Environ and Jane Iredale, for 20+ years. The products are received in excellent condition, very well packaged and generally next day... See more
I purchased a Jane Iredale primer and strangely the bottle was half full. I contacted the costumer service and I requested a return which they refused initially. I sent pics and they accepted the retu... See more
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Company details
Written by the company
Industry leading skincare products and specialists. Rooted in quality, powered by science, driven by results and made to make life beautiful. Chelleon is the Largest Authorised Environ Stockist in the UK. Available to order Online
Contact info
Atlantic Business Centre, WA14 5NQ, Altrincham, United Kingdom
- 01619720998
- info@chelleon.co.uk
- chelleon.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great efficient service
I always get my skin care from them
I always get my skin care from them. They all ways send the products the next day. They are very helpful and informative about the products.
Great customer communication
Great customer communication, competitive pricing, and if it had been for Royal Mail not being able to read post codes and the parcel having a tour around the Midlands prompt dispatch and delivery.
Amazing service and great prices
Amazing service and great prices. I have used Chelleon for years and will continue to do so!
Easy to order
Easy to order, good prices and efficient and prompt delivery. Good to deal with!
Fantastic service
Fantastic service, great products, swift delivery, can't ask for more.
Excellent service!
Love the company
Love the company! First time I ordered they added a full pack of Moisture Lock capsules as a gift. Of course they are really great for my mature skin and I ended up taking them on a regular base now. Thank you Chellon! 😊
Easy to order and fast delivery.
Always get my Environ from here and…
Always get my Environ from here and always deliver prompt… would just love samples!
Wouldn’t go anywhere else now
As always, really quick delivery, cheaper prices than my salon and excellent range of products.
Fast delivery and great customer service
Easy ordering
Easy ordering, prompt dispatch, secure packaging, fast delivery. Excellent service every time.
Delivered today thanks
Delivered today thanks, well packaged - shame I just missed the sale!
Speedy service and packaged well.
Speedy service and packaged well. Pity the post office missed 2 promised delivery dates. Not Chelleons fault and the delay wasn’t an issue. However the PO should not promise what they can’t deliver.
Always great service
Always great service, delivery is on time and much quicker than any other stockist. Thank you
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