Chefs Flavours Reviews 

500
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, often highlighting the professional approach and easy, pleasant transactions. Many people appreciate the wide selection of products, including great quality liquids and superb concentrates, available at competitive prices. Reviewers frequently commend the fast delivery service, noting that orders arrive quickly and are well-packaged, ensuring items are in top condition. However, some customers also noted concerns regarding product availability. A few people mentioned a dwindling selection of flavors or specific products disappearing, which sometimes led them to seek items elsewhere.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed of delivery, with... See more

Product

Consumers find product to be positive, consistently praising the great range of flavors, quality products,... See more

Quality

Users describe positive interactions with quality, consistently praising the products for their excellent... See more

Service

Reviewers mention positive feedback about service, with many customers describing it as excellent and quick.... See more

Price

People report positive experiences with price, consistently finding products at reasonable and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always good delivery never ever messed an order up and these guys they give you the bottle tops to make your concentrates useable if you mix by weight and not syringe, unlike other tight fisted vender... See more

Company replied

Rated 5 out of 5 stars

I am a regular Customer & find the service excellent, unlike some retailers and manufactures there are always long dates on the stock so no wasted purchases. The juices are always excellent value... See more

Company replied

Rated 5 out of 5 stars

I've been using Chefs for nearly 2 decades, and I continue to be impressed with their professional approach and great variety of products available at very competitive prices. Oh, and yes, I do have t... See more

Rated 5 out of 5 stars

I have been using chef's flavours for a few years now and they have never let me down. The range of flavours has always impressed me, the delivery time is great and my order is always complete accurat... See more


Company details

  1. Flavours, Fragrances and Aroma Supplier
  2. Electronic Cigarette Store
  3. Vaporizer Store

Written by the company

Flavour concentrates from around the world!


Contact info

4.8

Excellent

TrustScore 5 out of 5

500 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(500)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thanks!

Thanks!! I'm so happy!!

24 October 2024
Chefs Flavours logo

Reply from Chefs Flavours

Thanks so much for your review! That's great to hear :)
- Megan

Rated 5 out of 5 stars

Good service

Good service, good prices.

31 October 2024
Chefs Flavours logo

Reply from Chefs Flavours

Thanks for your 5 star review!
- Megan

Rated 5 out of 5 stars

Recommended

Excellent service, well recommended

28 October 2024
Chefs Flavours logo

Reply from Chefs Flavours

Thanks so much for the 5 stars, John!
- Megan

Rated 5 out of 5 stars

Chef's Kiss!

There's a huge choice of flavours for DIYers, all at a great price. The delivery is very fast and the inclusion of the squirty tops and lids is very much appreciated!

17 October 2024
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Reply from Chefs Flavours

Thanks so much for this great review! Glad to hear you're loving our products :)
- Megan

Rated 3 out of 5 stars

Good selection, not recommended for orders to Germany

I'm a little disappointed that Chefs Flavours isn't set up to ship to Germany, as the order I made was caught up in customs, meaning that I need to spend time going across town to pick it up just to pay the customs fee.

The selection and prices are great, but I can't recommend anyone from Germany orders from Chefs Flavours until they are set up to pre-collect import duties or set up the paperwork in a way that doesn't require you to go in person to the customs office to pay additional duties and collect your package.

Edit: I was charged roughly 2.5x the cost of the order in import tax (45GBP order, plus 120 EUR in import tax), as this was considered a "tobacco/e-cigarette product" after the tax office looked at Chefs Flavours website, despite only ordering flavor concentrates. This is not Chefs Flavours fault, but I really don't recommend anyone from Germany to order and import.

4 October 2024
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Reply from Chefs Flavours

Hi James,

Thanks for your review. The way that we operate with international customers is designed to ensure that it is as cheap as possible. This means that we remove UK VAT tax on the products, therefore you only need to pay the import duties for your own country.

If you have any further questions, please don't hesitate to get in touch with us by dropping an email to info@chefsflavours.co.uk

- Megan

Rated 5 out of 5 stars

Everything perfect

Everything perfect. Only inconvenience is to pay taxes outside of UK :)

7 October 2024
Chefs Flavours logo

Reply from Chefs Flavours

Thanks so much for your review! We remove UK tax on our products for international customers so that you only need to pay taxes in your country. It's the best way to keep costs down for international customers after Brexit.
- Megan

Rated 5 out of 5 stars

Great

Great, super speedy service.
Perfect products.

11 October 2024
Chefs Flavours logo

Reply from Chefs Flavours

Thanks so much, Debra!
- Megan

Rated 5 out of 5 stars

Good prices

Good prices, extensive stock and fast delivery

26 September 2024
Chefs Flavours logo

Reply from Chefs Flavours

Thank you very much, Dan!
- Megan

Rated 2 out of 5 stars

It's still in Brussel at the douane..

It's still in Brussel at the douane... Since Thursday.

1 October 2024
Chefs Flavours logo

Reply from Chefs Flavours

Hi Geoffrey,

Thanks for your review! Parcels can take up to 3 weeks to be assessed by customs officials, and unfortunately there's nothing we can do to expedite their process. However, I have just checked on your tracking and the parcel has been released just this morning!

Hopefully it will arrive with you very soon.

Kind regards,
Megan

Rated 5 out of 5 stars

Fast delivery

Fast delivery. like the diy bottles of flavours. there is a big selection to choose from.

16 September 2024
Chefs Flavours logo

Reply from Chefs Flavours

Thanks so much for the 5 stars, Ian!
- Megan

Rated 4 out of 5 stars

Tickle me pink is the best aroma.

Tickle me pink is the best aroma I've tried so far in my life. I've been using it for about 5-6 years, but I can't get tired of it. Unfortunately, it is no longer sold in Hungary, so I am forced to order it from England.

Two years ago, when I received the newsletter that Chefs Flavours was closing, I bought all the existing pieces in Hungary. I was happy when the webshop reopened and you can order to Budapest. I have the feeling that they diluted the aroma, because in the past 10% was enough for the base, but now you need 20% to achieve the old taste.

17 September 2024
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Reply from Chefs Flavours

Thanks so much for your review, Gabor! Our recipes have been reformulated rather than diluted and highlighted as 'new & improved' on our website.
We're glad to hear you've been loving Tickle Me Pink!
- Megan

Rated 5 out of 5 stars

Fantastic service

Fantastic service, great value, and really good taste, well done Lewis glad you are doing well. Reg

9 September 2024
Chefs Flavours logo

Reply from Chefs Flavours

Thanks for your 5 star review!
- Megan

Rated 5 out of 5 stars

Very Fast delivery

Very Fast delivery, all in stock.

5 September 2024
Chefs Flavours logo

Reply from Chefs Flavours

Thanks so much for the 5 stars, Jules!
- Megan

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