Chefs Flavours Reviews 493

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery and the high quality of the products. Many people highlight the excellent service, noting the efficiency of their orders from placement to delivery. Reviewers appreciate the well-packed items, ensuring everything arrives in perfect condition, even for international orders. The wide selection of flavors and the ease of ordering are also frequently mentioned as positive aspects. However, some customers experienced issues with delivery services not directly affiliated with the company, such as parcels being left at pick-up lockers instead of home delivery. A few other people also felt that the product selection had dwindled, and some noted a change in the taste of certain flavors compared to previous purchases.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Product

Customers consistently note positive experiences with product, appreciating the quality, great range, and... See more

Quality

Consumers find quality to be positive, consistently praising the superb concentrates, quality products, and... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing satisfaction with the overall... See more

Service

Reviewers consistently mention positive feedback about the service, often describing it as excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always good delivery never ever messed an order up and these guys they give you the bottle tops to make your concentrates useable if you mix by weight and not syringe, unlike other tight fisted vender... See more

Company replied

Rated 5 out of 5 stars

I've tried all the flavours I ordered from you, in the Bogan RDA at 60 watts with a 0.13 single coil and every flavour is spot on (captains custard ,strawberry milkshake bottles, jam roly poly and Ba... See more

Company replied

Rated 5 out of 5 stars

I've been purchasing supplies from Chef's for many years, and they've never disappointed. Always prompt response and delivery of quality products. The other advantage is that they have a great range... See more

Company replied

Rated 5 out of 5 stars

I am a regular Customer & find the service excellent, unlike some retailers and manufactures there are always long dates on the stock so no wasted purchases. The juices are always excellent value... See more

Company replied


Company details

  1. Flavours, Fragrances and Aroma Supplier
  2. Electronic Cigarette Store
  3. Vaporizer Store

Written by the company

Flavour concentrates from around the world!


Contact info

4.8

Excellent

TrustScore 5 out of 5

493 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

DPD never tried to deliver

You did everything perfect, the problem is DPD, the driver never came to my home, he just got the parcel to DPD pick up locker. I know the parcel was heavy and it's difficult to stop in front of my house, but....

6 January 2026
Rated 5 out of 5 stars

Fast delivery

23 October 2025
Chefs Flavours logo

Reply from Chefs Flavours

Thanks for your great review, April! We hope you enjoy your products

- Lucy

Rated 3 out of 5 stars

Greatly reduced selection has sadly left me shopping elsewhere most of the time

Greatly reduced selection has left me ordering very little from here now. I only use chefs for a few flavours I can't get elsewhere. Aside from that, other retailers have a much greater selection now. I tried to stay loyal to chefs, but it became impossible.

20 October 2025
Chefs Flavours logo

Reply from Chefs Flavours

Hi Sam, thanks for your review. Please drop us an email on customerservice@chefsflavours.co.uk and we will be more than happy to see if we can locate any additional flavours for you.

- Lucy

Rated 5 out of 5 stars

Quality products and excellent service

The quality of products is high, selling leading brands, courteous and professional customer service.

13 October 2025
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Reply from Chefs Flavours

Thank you for your great review! We hope you love your products

- Lucy

Rated 5 out of 5 stars

Very Impressed!

First Order – Very Impressed!

I placed my first order with Chefs Flavours on October 9th, and I’m really impressed with how fast the package arrived. Everything was well packed and arrived in perfect condition. The shipping speed exceeded my expectations, especially for an international order.

Great experience overall — I’ll definitely order again!

22 October 2025
Chefs Flavours logo

Reply from Chefs Flavours

Thanks for your great review! We hope you enjoy your products. Happy vaping!

- Lucy

Rated 5 out of 5 stars

Well packed

Excellent service, very fast delivery and well packed.

22 October 2025
Chefs Flavours logo

Reply from Chefs Flavours

Thank you for your great review, we hope you enjoy your products!

- Lucy

Rated 5 out of 5 stars

Great service

I am a regular Customer & find the service excellent,
unlike some retailers and manufactures there are always long dates on the stock so no wasted purchases.
The juices are always excellent value for money
and delivery is fast.
My orders travel quite a distance and the packaging is curcial to their safe arrival - this is never an issue, packing is always very good ensuring that everything arrives in top condition.
Top manufacturer at great prices.

29 September 2025
Chefs Flavours logo

Reply from Chefs Flavours

Thanks so much for this great review, Nigel! We're so happy to hear you've loved ordering with us :)
- Megan

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