Chefs Flavours Reviews 

500
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, often highlighting the professional approach and easy, pleasant transactions. Many people appreciate the wide selection of products, including great quality liquids and superb concentrates, available at competitive prices. Reviewers frequently commend the fast delivery service, noting that orders arrive quickly and are well-packaged, ensuring items are in top condition. However, some customers also noted concerns regarding product availability. A few people mentioned a dwindling selection of flavors or specific products disappearing, which sometimes led them to seek items elsewhere.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed of delivery, with... See more

Product

Consumers find product to be positive, consistently praising the great range of flavors, quality products,... See more

Quality

Users describe positive interactions with quality, consistently praising the products for their excellent... See more

Service

Reviewers mention positive feedback about service, with many customers describing it as excellent and quick.... See more

Price

People report positive experiences with price, consistently finding products at reasonable and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always good delivery never ever messed an order up and these guys they give you the bottle tops to make your concentrates useable if you mix by weight and not syringe, unlike other tight fisted vender... See more

Company replied

Rated 5 out of 5 stars

I am a regular Customer & find the service excellent, unlike some retailers and manufactures there are always long dates on the stock so no wasted purchases. The juices are always excellent value... See more

Company replied

Rated 5 out of 5 stars

I've been using Chefs for nearly 2 decades, and I continue to be impressed with their professional approach and great variety of products available at very competitive prices. Oh, and yes, I do have t... See more

Rated 5 out of 5 stars

I have been using chef's flavours for a few years now and they have never let me down. The range of flavours has always impressed me, the delivery time is great and my order is always complete accurat... See more


Company details

  1. Flavours, Fragrances and Aroma Supplier
  2. Electronic Cigarette Store
  3. Vaporizer Store

Written by the company

Flavour concentrates from around the world!


Contact info

4.8

Excellent

TrustScore 5 out of 5

500 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(500)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great products. Been ordering from them for years and the only time I had an issue their customer service was prompt and helpful

13 June 2025
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Reply from Chefs Flavours

Thanks for your great review, Ambika!
- Megan

Rated 5 out of 5 stars

Probably he best in Europe

Fast shipping, great communication with the retailer, great prices and of course the best flavours.
The selection was a bit cut and I'd like to order some flavours that I ordered earlier, but sadly they're not available anymore.

2 June 2025
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Reply from Chefs Flavours

Thanks so much for the 5 star review, Honza!
- Megan

Rated 5 out of 5 stars

Great

Great, thank you very much.

6 June 2025
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Reply from Chefs Flavours

Thanks so much, Emily!
- Megan

Rated 2 out of 5 stars

Review amended after contact from customer support.

Review updated 24.06.25 after contact from Megan who has been amazingly helpful with an apology and refund for my most recent order.

The issue ;

I was told twice by email and phone that the "new and improved flavours" hadn't changed, despite tasting nothing like they used to.

Looking at previous reviews, it turns out the original owners still own the recipes and sell them elsewhere and CF now sell different recipes with the same old names. This is very misleading and a great way to put off customers and with the amount of similar comments in reviews going 2 years back ; it comes across as intentionally misleading at this point.

I was going to amend this review entirely to leave no actual details of my issue thanks to Megan reaching out to assist but, as I've come back to amend my review ; its clear from previous reviews as far back as 2023 that this is an issue CF are well aware of and choosing to not doing anything about.

Megan - I'm truly sorry that you're having to deal with the terrible decisions of the owner/s to take advantage of customers.

27 May 2025
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Reply from Chefs Flavours

Hi there,
Thanks for your review! I have reached out via email to clarify for you - hopefully this will clear things up :)
- Megan

Rated 5 out of 5 stars

Great service 👏

Super quick delivery of my eliquids. Packaged excellently and a treat inside for me, yummy 😋
Brilliant all round 👏

2 May 2025
Chefs Flavours logo

Reply from Chefs Flavours

Thanks for your great review, Angie!
- Megan

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