Cheekypants Reviews 

348
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the products for being exceptionally comfortable, well-made, and reliable for daily use or specific needs like periods and mild incontinence. Reviewers often mention that the underwear provides a secure fit and effective protection, allowing them to feel confident and go about their day without worries. Some people were dissatisfied with certain aspects, noting that a few items experienced unexpected leakage or did not fit properly according to the sizing. Reviewers occasionally mentioned that the products felt too bulky or were simply not suitable for their specific personal requirements.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that they are thick, well made,... See more

Quality

Reviewers highlight positive aspects of quality, noting that the products are well made, comfortable, and fit... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love that there’s discounts on bundles. Really easy to find the materials and washing instructions. Good website to navigate. Also the pants are great, loads of protection and really comfy.

Company replied

Rated 5 out of 5 stars

I'm giving 5* for the fact that it's a good idea. They're not for me, they're forming part of a present for my wife. I feel like if I were to test them, you wouldn't get a rounded view of the pr... See more

Company replied

Rated 5 out of 5 stars

No other company beats Cheeky for me! Fantastic range of options, I’ve got several pairs of period pants from them and all perfect. Good choice of flows/lengths of use. And the price is so affordable!... See more

Company replied

Rated 5 out of 5 stars

Great night time pants - my son was so worried about needing to wear standard pull ups on school residential. These have been a game changer. They look like normal pants, are comfortable and we added... See more

Company replied



Company details

  1. Underwear Store
  2. Hygiene Articles Wholesaler
  3. Lingerie Store
  4. Maternity Store

About Cheekypants

Written by the company

Cheeky Pants - simple reusables since 2008!

makesimpleswaps

Who are Cheeky Pants?

Cheeky Pants have been specialising in 'Simple Reusables since 2008, when we launched our best-selling reusable wipes kit on www.cheekywipes.com. Since then we've moved on to create our range of period pants, makeup removing pads and cloth sanitary pads within the UK. Our aim is to make reusable the norm with simple, cost effective solutions which are kind to your skin, your pocket and the planet.

Our team of experts all use the products themselves and are on hand to answer any questions or give any advice you may need, they just LOVE to talk pee, poo and periods

Small swaps can make a BIG difference, since 2016 we have saved:

babywipes peeprotection makeupwipes

Fast & Free Shipping!

Free RM Tracked delivery on all orders over £40

VIP shipping available for £9.95 which guarantees free UK shipping for life.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

348 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.6

All reviews

(348)

32 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery

Quick delivery, no issues with ordering

28 December 2023
Cheekypants logo

Reply from Cheekypants

Thanks for the review and glad we got everything to you speedily.
Warm regards,
Jo

Rated 5 out of 5 stars

All good easy to order and pay etc good…

All good easy to order and pay etc good quality product would recommend.

7 January 2024
Cheekypants logo

Reply from Cheekypants

Thanks so much for the lovely review and for wanting to spread the word, we really appreciate it.
Warm regards,
Jo

Rated 5 out of 5 stars

Great customer service

Great customer service. Had a sizing problem because I ordered the wrong size and the return and exchange process was smooth and well managed.
Many thanks

28 November 2023
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Reply from Cheekypants

Thanks for the lovely review and I can see Kirstin on the team guided you through the exchange and it was all done smoothly and speedily.
Warm regards,
Jo

Rated 5 out of 5 stars

Love these

Love these. Thank you for making pants that give protection all the way to the top. Comfy, but reassuring.

22 November 2023
Cheekypants logo

Reply from Cheekypants

Thanks for the lovely review. We won't compromise on protection so ALL our period pants bar one style have absorbent layers all the way from the front to the back waistband as we know that makes customers feel more secure and covers them (and us!) when sleeping on our fronts and backs!
Warm regards,
Jo

Rated 5 out of 5 stars

Really comfy and stylish

Really comfy and stylish. Great for young people with incontinence

25 October 2023
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Reply from Cheekypants

Thanks for the lovely review. The pants you have are great and I'm so pleased they are working well.
Warm regards,
Jo

Rated 2 out of 5 stars

Pretty period pants

Pretty period pants - almond. These were really comfortable but after wearing for about 4-5 hours they started leaking at the sides. It’s hard to tell when they are getting ‘full’ and need to be changed so unfortunately I couldn’t trust them to wear out. Luckily I was wearing at home as it’s the first time. I have two other different styles but don’t think I can bring myself to trust them enough to wear.

3 November 2023
Unprompted review
Cheekypants logo

Reply from Cheekypants

Thanks for taking the time to review your pants. Leaking after 4-5 hours would indicate that they had probably been on too long and leaking over the edge might mean that the middle was already full.
4-5 hours on a moderate to heavy day would be the most we would recommend wearing the pants and if you would change your disposable protection sooner than that (depending on your flow), then the pants would be the same.
I can't see your order details here to drop you an email but get in touch with us at customers@cheekypants.com and we can help.
Warm regards,
Jo

Rated 5 out of 5 stars

Comfy cosy cheeky pants

Comfy cosy cheeky pants! They do run a little on the large side, but perhaps other companies run on the small side... these are the most comfortable period pants I've tried, and at a fraction of the cost of some of the other brands! I'm happy with my cheeky pants, thank you.

14 October 2023
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Reply from Cheekypants

Thanks for the lovely review and we totally agree! These are super comfy and amazing for overnight too.
Warm regards,
Jo

Rated 5 out of 5 stars

Excellent customer service

Prompt response to enquiries, helpful and friendly staff and great products.
Excellent customer service all-round.
Highly recommend 😊

24 October 2023
Cheekypants logo

Reply from Cheekypants

Thanks for the lovely review and I'm so pleased Erika was able to help resolve the issue speedily. You know where we are if you need anything else.
Warm regards,
Jo

Rated 2 out of 5 stars

Communication

I didn't receive any kind of confirmation email for my order, which makes me worry that it wasn't processed. The only thing I've received from the company since I placed my order yesterday was this survey.

24 October 2023
Cheekypants logo

Reply from Cheekypants

Hi, thank you for the feedback. I can see you ordered at 1am our time, it has gone through fine. The confirmation email will have sent at the moment the order went through. If it isn't in your inbox, it will have landed in your junk mail. Unfortunately, occasionally hotmail's firewalls will reject our emails but if you add us as a contact it will over ride this.

If you have any other issues always feel free to email us at customers@cheekywipes.com and we will be more than happy to help, Best wishes, Kirstin

Rated 5 out of 5 stars

A****

Quick delivery great pants

18 September 2023
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Reply from Cheekypants

Thanks for the super review, so glad you are loving the pants.

Rated 3 out of 5 stars

The pants were fine and arrived in good…

The pants were fine and arrived in good time.
However I have tried several times in calling the company but each I just received a voice message, so because of that I've dropped my rating from 5 to 3.

31 August 2023
Cheekypants logo

Reply from Cheekypants

Thanks for taking the time to review your order and I'm glad the pants have been well received.
I'm so sorry you haven't been able to speak to one of us, the best way to get in touch is via email or our live chat as there are 4 of us answering those but only one of us answering the phone!
I've dropped you an email this morning so check your inbox or spam folder and we can go from there.

Rated 5 out of 5 stars

A good product keeps planet from…

A good product keeps planet from pollution. Service very quick.

22 August 2023
Cheekypants logo

Reply from Cheekypants

Thanks so much for the review and we agree! We love that our customers are saving more and more disposable items from landfill.

Rated 5 out of 5 stars

Gives me confidence

Quick delivery, quality products that give me a bit of confidence to go out and about without experiencing an embarrassing accident. This was a re-order.

I have an illness which causes me to have a weak bladder.

21 August 2023
Cheekypants logo

Reply from Cheekypants

Thank you so much for taking the time to review your order and I'm so pleased the products are making a difference for you.

Rated 4 out of 5 stars

Ease of site

Ease of site. Great explanation of each item. Bought 2 items and if suitable will be back

23 August 2023
Cheekypants logo

Reply from Cheekypants

Thanks for the review and we're so pleased the site was easy to navigate and you found what you needed. If you have any questions on the products, drop the team a line to customers@cheekypants.com and we'll be happy to help.

Rated 5 out of 5 stars

I love using cheeky pants reusable…

I love using cheeky pants reusable pads. They are comfortable, easy to put on and easy to wear.

22 August 2023
Cheekypants logo

Reply from Cheekypants

Thank you so much! We love our pads too and I'm so pleased they are working well for you.

Rated 5 out of 5 stars

Great deal and lovely products

Great deal, lovely items

18 June 2023
Cheekypants logo

Reply from Cheekypants

Thanks for taking the time to review your order Natasha and I'm pleased you are already loving your kit.
If you have any questions at all, drop the team an email to customers@cheekypants.com and we'll be happy to help.
Warm regards,
Jo, Head of Customer Journey

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