PhoneSavvy.uk (Cheap prison calls) Reviews 

214
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their incredibly helpful, kind, and professional approach, often going above and beyond to assist. People frequently highlight the exceptional customer service, describing it as outstanding and accommodating, with agents always understanding and friendly when contacted. This positive interaction makes setting up and resolving issues quick and easy for many. The service itself is consistently described as brilliant, reliable, and straightforward, with many experiencing no problems or issues. Consumers appreciate the excellent value for money, noting significantly cheaper calls and affordable rates compared to other providers. This allows people to stay connected with loved ones without worrying about high costs, making it a highly recommended and cost-effective solution.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their kindness, helpfulness, and... See more

Service

Clients share positive opinions on service, consistently describing it as brilliant, excellent, and... See more

Customer service

Customers consistently report highly positive experiences with customer service, often describing it as... See more

Value for money

Reviewers mention positive feedback about value for money, with many customers reporting significant savings... See more

Price

Users describe positive interactions with price, consistently finding the rates affordable and cheaper... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So I had a question about my account with phone savvy and within 10 mins of me sending my message Alexander called me. Well he had the most upbeat chirpiest personality I have heard over a phone in ye... See more

Rated 5 out of 5 stars

Spoke with Jake prior to signing up with an enquiry. He went above and beyond to help me. After visiting the website and signing up for a family plan. I was very impressed at how quickly and efficient... See more

Rated 5 out of 5 stars

Quick service....always worked no problems. Enjoyed lots more calls and contact from my loved one. When cancelling subscription, the response was fast personal,heartfelt and kind, really sweet and ma... See more

Rated 5 out of 5 stars

Such a great way for myself and my partner to keep in touch, Jake has been so helpful to me, I was using another well known service before Phone Savvy & it was costing me double at least!! Brilliant s... See more


Company details

  1. Telecommunications Service Provider

Written by the company

We connect you with your loved one without breaking the bank. We provide a landline number that forwards to your mobile, so no more waiting by the phone. Freedom Telephony Limited is made up of: PhoneSavvy.uk, Cheap-prison-calls.co.uk, Prison-calls.co.uk, PrisonCalls.com, FreePrisonCalls.co.uk, Prison-Calls.com, JailSavvy.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

214 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(214)

65 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve been using this service for almost…

I’ve been using this service for almost a year now and I’ve never looked back. In comparison to other companies offering similar service the sound quality of the call is really good and the calls never cut out. It really saves loads in credit for the prisoner too, we now get 40
minutes for the price of 10

19 August 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Been using CPC for over a year and very happy with the service. Easy to set up, no messing around and speak to my husband more! Lovely and friendly customer service! Would highly recommend!

17 August 2023
Unprompted review
Rated 5 out of 5 stars

This has been a godsend

This has been a godsend, can now enjoy speaking to my husband wherever I am… no more staying in waiting for his call, never had any connection problem! Well worth the money.

15 August 2023
Unprompted review
Rated 5 out of 5 stars

Honestly couldn’t ask for better…

Honestly couldn’t ask for better customer service! With me being so busy with bills, parenting, house work ect, I totally forgot about my due payment! I received a call from a man who was kind enough to give me a weeks worth of free calls and who managed to move my payment date! :) definitely would recommend!!

13 August 2023
Unprompted review
Rated 5 out of 5 stars

Simple Quick and Easy

It’s very Simple, fast and easy to set up your calls.
They are professional, polite and courteous. A good phone company to use
They take away the stress of what you think may be a complicated set up but it’s not with Savvy phone. I Highly recommend.

12 August 2023
Unprompted review
Rated 5 out of 5 stars

10/10

Calls are so much cheaper for my partner. He’s saved so much, the customer service team have been amazing with any queries I have had. Couldn’t recommend this service enough.

8 August 2023
Unprompted review

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