PhoneSavvy.uk (Cheap prison calls) Reviews 

215
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, kind, and professional during every single customer interaction. People note that the support team consistently goes above and beyond to resolve any technical issues quickly and efficiently. Consumers are also very happy with the affordable pricing structures and the exceptional overall value provided for their money. Users report that setting up the monthly subscription is remarkably quick and straightforward, allowing them to easily stay connected. Many reviewers strongly recommend this reliable communication service to anyone looking to maintain contact with their loved ones.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently kind, warm,... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional reliability and great... See more

Customer service

Clients share positive opinions on customer_service, consistently describing it as 10 out of 10 and... See more

Value for money

People report positive experiences with value_for_money, noting that the service has helped them save a lot... See more

Price

Reviewers highlight positive aspects of price, noting that rates are affordable and cheaper compared to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So I had a question about my account with phone savvy and within 10 mins of me sending my message Alexander called me. Well he had the most upbeat chirpiest personality I have heard over a phone in ye... See more

Rated 5 out of 5 stars

Spoke with Jake prior to signing up with an enquiry. He went above and beyond to help me. After visiting the website and signing up for a family plan. I was very impressed at how quickly and efficient... See more

Rated 5 out of 5 stars

Quick service....always worked no problems. Enjoyed lots more calls and contact from my loved one. When cancelling subscription, the response was fast personal,heartfelt and kind, really sweet and ma... See more

Rated 5 out of 5 stars

Such a great way for myself and my partner to keep in touch, Jake has been so helpful to me, I was using another well known service before Phone Savvy & it was costing me double at least!! Brilliant s... See more


Company details

  1. Telecommunications Service Provider

Written by the company

We connect you with your loved one without breaking the bank. We provide a landline number that forwards to your mobile, so no more waiting by the phone. Freedom Telephony Limited is made up of: PhoneSavvy.uk, Cheap-prison-calls.co.uk, Prison-calls.co.uk, PrisonCalls.com, FreePrisonCalls.co.uk, Prison-Calls.com, JailSavvy.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

215 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(215)

66 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, calls come straight through to my phone, good price for never being down, no glitches, always got signal and never cuts out. Customer service is also very good and agents are polite

27 July 2023
Unprompted review
Rated 5 out of 5 stars

These are the ones to use

These are the ones to use. Amazing customer service,any issue, it has been sorted. Its the peace of mind you want going through a hard time with loved ones away, and knowing we can talk for longer without the worry is great. Very easy to set up and get started and people there to help you along the way. 🙂

24 July 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend! Since hearing about phone savvy I instantly opt in! After using other services which cost me a bomb on a monthly basis I decided to give this one a go and it's been so worth it. Unlimited calls throughout the day/night for a whole month with no hassle for an unbeatable price you carn't beat it! I've also managed to save around £50 a month! it's reliable and the customer service is spot on.

26 June 2023
Unprompted review
Rated 5 out of 5 stars

Great service

I have been using this service for over a year and the customer service are really helpful and reliable I had a hiccup a couple of months ago where the prison had blocked the number I was given and within 24 hours I had a new number and was back up and running as soon as it was received on the pin. I haven’t had any problems since! 100% worth the money thank you for your service.

17 June 2023
Unprompted review
Rated 5 out of 5 stars

The landline for cheap calls is really…

The landline for cheap calls is really good n helps me n my partner to stay in contact for longer on the phone I will recommend this service to any1 as it’s brilliant n the staff are very professional n friendly n plus it’s easy to use

15 June 2023
Unprompted review
Rated 5 out of 5 stars

since using phone savvy it has been a…

since using phone savvy it has been a lot easier to keep in contact with my loved one, also last time i couldn't pay untill the day after my renewal date and they kept the line open untill i could pay it this was amazing. highly recommend

14 June 2023
Unprompted review
Rated 5 out of 5 stars

Gives me more time to speak to my…

Gives me more time to speak to my partner as the cheaper rates in jail with this number. Recommend this to 100% to Anybody, better than any other prison company phone I’ve ever known, and I’ve used a few before. Received the number straight away once I applied for it. Absolutely hassle free one payment a month and you’re good to go.

12 June 2023
Unprompted review
Rated 5 out of 5 stars

Cheap calls

My experience is great I get to chat with my partner for longer and cheaper we’re both happy with the service

7 June 2023
Unprompted review
Rated 5 out of 5 stars

5 star

5 star, customer service very helpful
Very affordable so I can stay in contact with my hubby at cheaper costs. I recommend these if you're on a budget to stay in contact with your loved ones xx

6 June 2023
Unprompted review

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