We have just started our contract with Virtual Landline. The onboarding has been really slick and Kieran has been really helpful, friendly and knowledgeable. The whole system seems cost effective, sim... See more
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Virtual Landline is a cloud-based UK (01/02/033/0800) telephone number that allows you to decide where to answer your incoming calls: On a free app, On your mobile, On another landline, On your PC or Mac. We offer local, national or freephone numbers so if you are looking for a landline number for the town you live in or our more popular 0207/0208/0203 and 0330 numbers we have a wide range to select from. Starting at only £4.50 per month for single users and £6.95 per month for multiusers, you get a new phone line that gives you all the flexibility you need at half the cost of a new BT line. There is even a free voicemail to email service to ensure you never miss a call. Your billed monthly so can cancel at any time which also makes Virtual Landline ideal for one off marketing projects or promotions where you want a number associated but don't want a fixed contract which lasts longer then the project.
Unit 6 Glenmore Business Park, BH16 6NL, Poole, United Kingdom
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Kieran Norris was great going through the system and onboarding. Really clear and helpful

Reply from Virtual Landline
Daniel was a great help quick communication through email and now im all set to recieve my calls
Thanks daniel i appreciate it

Reply from Virtual Landline
had a great experience with Virtual Landline and especially Kieran, who was professional, responsive, and very helpful throughout the process.
Everything was handled smoothly from start to finish, and any questions I had were answered quickly and clearly.
The service itself has been reliable and easy to set up, which made the whole experience even better.
It’s clear they value their customers and take pride in delivering a high standard of service.
I wouldn’t hesitate to recommend Virtual Landline to anyone looking for a dependable and efficient solution.

Reply from Virtual Landline
We have just started our contract with Virtual Landline. The onboarding has been really slick and Kieran has been really helpful, friendly and knowledgeable. The whole system seems cost effective, simple but with so many features that will be useful for large and small businesses. So far so good, thank you!

Reply from Virtual Landline
extremely helpful on the phone, and very slick transfer of landline number to my mobile

Reply from Virtual Landline
Just had an onboarding session. Kieran was very clear about what we needed to do and how the system works. I feel completely confident that we can use it as demonstrated.

Reply from Virtual Landline
Kieran was fantastic in explaining the system. It's intuitive and works well. Thankyou!

Reply from Virtual Landline
A good company to deal with. I had the virtual landline set up for my new business - very easy to do, and the customer services are responsive too.

Reply from Virtual Landline
I have been a customer of Virtual Landline for over 7 years now and they have been amazing. Service has been spot on and whenever I needed to contact customer service they have been amazing. I recently had some business changes and I need to update the phone system, Kieran from the Multi User team had been amazing and talked me through all the options and helped set up everything for me. Thank you for your amazing support.

Reply from Virtual Landline
Kieran was very helpful in getting our new multi-user platform setup and us onboarded.
He took the time to run through all the settings in detail, checking everything works as it should and showing us where to make changes.
Having been a Virtual Landline single user for a few years now, the upgrade will enable us to have a lot more functionality as the business demands grow.

Reply from Virtual Landline
It doesn’t work. I have had multiple issues, set up the app and it still doesn’t work, the caller rings me , I pick up and the line gets disconnected after a few moments despite having good signal. The customer service was ok, they replied to my email but when I asked for a refund because I had paid for months and not been able to use they wouldn’t give me one. I’m going to terminate my account.

Reply from Virtual Landline

Reply from Virtual Landline
Spoke with kieran who was very knowledgeable and help me come to a quick decision regarding a landline solution and memorable number

Reply from Virtual Landline
Kieran Norris was amazing! He was incredibly attentive and supportive from start to finish. He followed up with me until I felt completely comfortable with the line, helped set everything up, and showed me everything I needed to use it properly. I can’t recommend him enough!

Reply from Virtual Landline
I absolutely loved the app there were a few minor inconveniences with connections you just have to make sure you're in a area with good Internet connection. Cheap plans great app would highly recommend virtual landline if you need to connect with anyone over seas. Daniel was kind to help me through the process thank you to the team and thank you for keeping me connected with loved ones during a really difficult time. Customer service was exceptional I would rate this app and customer service a 10 out of 10🙏🏼

Reply from Virtual Landline
The setup call we had was really helpful. Everything was explained in great detail and all our questions were answered. A very friendly team to speak to.

Reply from Virtual Landline
Cor flippin' heck these folks are good. I've used Skype for my VoIP number for years (YEARS!) until Microsoft killed it bcos stupid, so I was forced to port my number to A N Other supplier. I chose VLL after a bit of research and fired them off an email basically saying "Please port this number from Skype" and was unable to provide ANY details at all for the supplier (um, Microsoft? Redmond? shrug) and after about a ten day wait, IT JUST WORKED!! Like magic, they ported my number, set up my account, and now I'm a very happy chappy with my contact phone number preserved. I had a little issue with setting up my voicemail, so I tested out their support crew and Daniel sorted it real quick. Cannot fault them. Strong recomm from me :)

Reply from Virtual Landline
Was introduced with Kieran today - very friendly. He set my account all up, super efficient very happy!

Reply from Virtual Landline
Lauren was a great help and adds that real personal touch that's missing so often

Reply from Virtual Landline
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