While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent pricing and the speed of the delivery service, often noting that items arrive quickly and are well-packaged. Many appreciate the discounts offered, finding them to be significant savings. However, some customers experienced issues with product delivery, with items arriving incomplete or delayed. A few also mentioned receiving damaged goods, such as dented tins, despite the overall positive feedback on packaging.

What people talk about most

Delivery service

Consumers find the delivery service to be positive. Many reviewers praise the swift delivery, with some... See more

Product

Customers consistently note ambiguous experiences with the product. While many reviewers praise the fast... See more

Price

Clients share positive opinions on price. Many customers consistently praise the brilliant and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was the first time I have ordered from Chapel Interiors and it was a great experience. They had 10% off Little Greene wallpaper which was a really good saving, also quick free delivery.

Rated 5 out of 5 stars

This is the second time I used Chapel Interiors to purchase The Greene Company paint and the service has been amazing. I enjoyed the 10% discount and the delivery was quick and with no issues.

Rated 5 out of 5 stars

Always get my Little Greene paint from here - 3 reasons.... Best price..... I can collect it virtually ASAP..... and I always get good advice given very willingly - thank you!

Rated 5 out of 5 stars

Paint delivered the next day after order was placed - website easy to navigate with lots of choice and discount codes available for use. Highly recommend.


Company details

  1. Decoration and Interior Design Store
  2. Paint Store
  3. Wallpaper Store

Written by the company

Chapel Interiors is a proud family-run independent business with over 40 years of experience. Based in the heart of Wilmslow, our store has grown from a passion for premium paints and designer wallpapers, combined with a genuine commitment to outstanding customer service. Now run by a husband and wife team, we’re dedicated to helping our customers create beautiful interiors tailored to their individual needs and personal style. We take pride in our expert product knowledge and the time we spend with every customer whether you're embarking on a full home renovation or just refreshing a single room, we're here to help at every step.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

bad customer service

I ordered a perfect paint from little greene but everytime I contacted for some reason I received a cold reply as if Chapel Interiors was doing me a favour. So no I don't recommend this shop, for the same price I find others suppliers online available

20 March 2026
Unprompted review
Chapel Interiors logo

Reply from Chapel Interiors

Thank you for taking the time to leave your feedback. We’re sorry to hear you were disappointed with your experience.

Your order for 4 x 250ml tins was processed and dispatched promptly and delivered next day. After your order had already been shipped, you contacted us to request a change to a 1 litre tin. At that stage, we were unfortunately unable to make any amendments.

We do understand your request and why this may have been frustrating, however as the order had already been fulfilled and sent correctly as placed, we weren’t able to offer a discount.

We always aim to be as helpful and responsive as possible, and we’re sorry if this didn’t come across as clearly as it should have on this occasion.

Kind regards,
Chapel Interiors Team

Rated 5 out of 5 stars

Always reliable

I have found CI the cheapest with Little Green paints. I have ordered a few times and they always deliver on time. 10/10!

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Great price and good advice given

Always get my Little Greene paint from here - 3 reasons.... Best price..... I can collect it virtually ASAP..... and I always get good advice given very willingly - thank you!

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent paint retailer

I buy all my Farrow and Ball and Little Greene paint from here as the service is great and they often have better offers than buying from the manufacturers direct.

20 January 2026
Unprompted review
Rated 1 out of 5 stars

Customer Service Lacking

Bought 1 Litre can of Little Greene paint, the consistency was like liquid and not like the Intelligent Eggshell we had bought previously. I politely complained and was told it obviously hadn’t been in the shaker long enough and was told to shake it/ stir it myself. We had already stirred it etc ourselves. No offer of a replacement despite previously buying a lot of paint from Chapel Interiors. Needless to say we won’t be buying anything else from them. No customer service whatsoever.

15 December 2025
Unprompted review
Chapel Interiors logo

Reply from Chapel Interiors

Good Morning Claire,

Thank you for taking the time to leave your review. We’re sorry to hear that the product did not meet your expectations on this occasion, and we appreciate you bringing this to our attention.

To clarify, darker Little Greene colours can have a finer or more fluid consistency than lighter shades. This is due to the higher pigment levels required to achieve deeper colours, which can also result in some natural separation. For this reason, thorough mixing by hand or machine is recommended to ensure the paint performs as intended.

We understand how this may have been frustrating and we recognise that clearer guidance and reassurance should have been provided, and we appreciate the opportunity to improve how we communicate this going forward.

If you would like to discuss this further, we’d be happy to review your experience and offer appropriate support. Please feel free to contact us directly.

Thank you again for your feedback. It helps us maintain high standards for both our products and our service.

Rated 5 out of 5 stars

Excellent

Excellent. I ordered one Mylands and One Little Greene. Both were delivered quickly. My query was rapidly answered and acted upon. Id buy again.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Fab Service



Paint delivered the next day after order was placed - website easy to navigate with lots of choice and discount codes available for use. Highly recommend.

8 October 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look