CFP Group Limited Reviews 

151
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the extremely friendly staff and the exceptional support provided throughout every single step of their financial transactions. Consumers note that advisors go above and beyond to ensure all questions are answered clearly without causing any stress. Some reviewers were happy with the quick response times and the tailored products that matched their exact needs. People truly appreciate the clear communication, proactive updates, and smooth processes that make complex property purchases feel straightforward and manageable. Reviewers frequently mention how reliable the team is when handling delicate applications and chasing third parties on their behalf.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professional, approachable,... See more

Service

Consumers find service to be exceptionally positive, describing staff as approachable, helpful, and... See more

Customer service

People report positive experiences with customer service, highlighting reliable, helpful, and... See more

Response time

Clients share positive opinions on response time, noting that communication is consistently prompt and... See more

Product

Users describe positive interactions with product options and professional guidance. Reviewers highlight that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service from George & Callum for a recent remortgage, very friendly & helpful. Communication was great, I was constantly kept up to date by Callum who chased and spoke with the solicitors on my... See more

Company replied

Rated 5 out of 5 stars

As an expanding SME I worked with Steve and Jamie to provide working capital to facilitate the growth. The whole experience was a pleasure. Great lads that listened to what the business needed and adv... See more

Company replied

Rated 5 out of 5 stars

I’ve been working with CFP Group since 2018, right from the very beginning of my property journey. With their help, I’ve managed to build a really large property portfolio over the years. I s... See more

Company replied

Rated 5 out of 5 stars

CFP Group have been brilliant for us and I can’t recommend them highly enough. Dev Singh and Linda Binns really understand what we do as property investors and make the whole process smooth and st... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Directly authorised whole of market mortgage and protection brokerage.


Contact info

4.9

Excellent

TrustScore 5 out of 5

151 reviews

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4.9

All reviews

(151)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional

Luca was fantastic from start to finish. Very helpful, very knowledgeable and catered for our every need. Would use again in an instant. Thankyou

12 March 2025
Unprompted review
CFP Group Limited logo

Reply from CFP Group Limited

Thanks Andy, good to hear

Rated 5 out of 5 stars

a happy experience

Jane is very friendly and professional with a lot of knowledge. She always answers my questions quickly and never feel tired of being asked a lot of questions. She will do all she can to help me out.---Great and happy experience with Jane and her firm!
J.W

13 March 2025
Unprompted review
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Reply from CFP Group Limited

Awesome, thank you Jane

Rated 5 out of 5 stars

Mine is as not a straight forward BTL…

Mine is as not a straight forward BTL due to issues I had going on in the background but the guys did not give up and eventually we got it across the line. Anyone can succeed on the straight forward applications but the tricky ones take patience and know how. Well done to Kelly and Rosh

10 March 2025
Unprompted review
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Reply from CFP Group Limited

Thank you Damian for the great review

Rated 5 out of 5 stars

Highly recommended!

Of all the many brokers we spoke to, Jonathan Postle from CFP was the only one to come out and visit us, to meet us personally and to see and understand our business first hand. He's been fantastic throughout the long process of arranging finance for our complex commercial transaction, is very knowledgeable, very personable, and has always been able to find a way forward even when none seemed possible. We really can't thank him and CFP enough for finding the right financial lifeline to secure our business for many years to come - many thanks also to Jane Newbury for her invaluable support in getting everything across the line in time for completion.

5 March 2025
Unprompted review
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Reply from CFP Group Limited

Wonderful review. Thank you Matthew for sharing your experiences and trusting us to support.

Rated 5 out of 5 stars

I worked with CFPG to secure a mortgage…

I worked with CFPG to secure a mortgage for my property, and overall, I had a positive experience. They guided me through the process and helped me get the mortgage I needed. The team was knowledgeable and responsive. They made the process smooth and efficient, and I’d recommend them to anyone looking for mortgage assistance.

17 January 2025
Unprompted review
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Reply from CFP Group Limited

Thank you for the positive review, glad we could help

Rated 5 out of 5 stars

Roshan

Roshan, kept me informed through out the process. Very efficient and helpful. Would use CFP Group again.

25 February 2025
Unprompted review
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Reply from CFP Group Limited

Thank you Noor, greatly appreciated

Rated 5 out of 5 stars

A huge thank you to Phil Bradley at CFP…

A huge thank you to Phil Bradley at CFP in Leeds.

Being surrounded by the right people when in business is crucial.

Sometimes the first broker isn’t always the best and can take your customer for granted.

Phil has been on the ball and professional thoughout putting this deal together… taking minutes rather than weeks!

Application was made at 4.20pm yesterday and was paid out by midday today!

Open to better interest rates, lesser balloon payments and a saving on the overall all cost of car financing.

Whereas other brokers can leave massive amounts of negative equity large termination fees!

Phil has not only put this deal together but he’s saving us with our existing agreements by putting them on better interest rates
A massive thank you to Chris Adlam CeMAP, CeRER 💷🏚️🏡🏗️🏘️ the best mortgage broker in the world 🌍

20 February 2025
Unprompted review
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Reply from CFP Group Limited

What a fantastic review. Thank you so much Gemma for taking the time to share your experience with CFP Group and Phil Bradley.

Rated 5 out of 5 stars

Saved 0.4%

Great service, always available on the phone to discuss any concerns, offer any solutions. Managed to save 0.4% on monthly interest rates and was saved the hassle of having to search up and look into every lenders offers myself. Overall, a quick service and a very special thanks to Jane for piloting my application!

7 February 2025
Unprompted review
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Reply from CFP Group Limited

Thank you for your feedback!

Rated 5 out of 5 stars

Great service

Phil was excellent, helped me through the process and i've ended up with exactly the type of car i was looking for.

11 February 2025
Unprompted review
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Reply from CFP Group Limited

Thanks so much for the review

Rated 5 out of 5 stars

Phil was excellent

Phil was excellent. Very responsive and always kept me in the loop. I will definitely be using them again.
Thanks

7 February 2025
Unprompted review
CFP Group Limited logo

Reply from CFP Group Limited

Great review, thank you

Rated 5 out of 5 stars

I would 100% recommend CFP Group…

I would 100% recommend CFP Group Residential Ltd. They secured us our first mortgage and got us onto the property ladder promptly. I could not thank Neil enough he went above and beyond for us and nothing was ever to much. He/ the company got recommended to us through our brother and I’m so glad we used them especially after struggling to get onto the property ladder for the last 6 years. We only applied for our mortgage in October and within 12 weeks everything was completed just after Christmas. Neil came out numerous times to see us and always made sure we was happy on everything and always went all the way to ensure us the best deals. We just couldn’t be more grateful to CFP.

17 January 2025
Unprompted review
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Reply from CFP Group Limited

We really appreciate you taking the time for this great feedback.

Rated 5 out of 5 stars

Positive experience

Heather at CFP was great. She was communicative and responsive - which is a positive in itself! She found us a deal and worked hard to ensure it got over the line. Thanks

8 November 2024
Unprompted review
CFP Group Limited logo

Reply from CFP Group Limited

Thanks Liam, your feedback is valuable and greatly appreciated

Rated 5 out of 5 stars

I can highly recommend CFP for mortgage…

I can highly recommend CFP for mortgage advice
My advisor was Carol, her service and advice was second to none. She kept me well informed, communicating updates regularly. Carol found me the best deal for my current situation and her advice was up to date and reflective of the current market: very personalised service!!
Thank you for all your help in securing my new home!

23 October 2024
Unprompted review
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Reply from CFP Group Limited

Rebecca thank you for your feedback! Really appreciate you taking the time out to do this!

Rated 5 out of 5 stars

Helpful, professional and friendly

Jane and Callum were so helpful and managed to achieve what I wanted and do grateful. Amazing and professional but also very personable
Would highly recommend to anyone

1 September 2024
Unprompted review
CFP Group Limited logo

Reply from CFP Group Limited

Thank you so much for sharing such a positive experience

Rated 5 out of 5 stars

The team with the best vibes

Hi There, I am taking services from this group since many years. They never let me down, not even single time. The team is very professional and have the up to date knowledge of the industry. The team's customer service is exemplary.
Recently I was dealt by Jane Newbury and Callum Jolley. Both are very polite and very proactive. They do their job (according my experience) very responsibly. Thanks team. Keep the good vibes going.

2 October 2024
Unprompted review
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Reply from CFP Group Limited

Thanks for the cracking review Shoaib!

Rated 5 out of 5 stars

I applied for a remortgage with this…

I applied for a remortgage with this company. The whole process only took a few weeks and it was seamless and stress free. The staff were exceptional in sorting everything out and a special shout out to Carol White who worked very hard and guided me through the whole process. I would have no hesitation in recommending this company to friends and family

16 September 2024
Unprompted review
CFP Group Limited logo

Reply from CFP Group Limited

Thank you for taking the time to share your positive experience

Rated 5 out of 5 stars

CFP group recently help me sort out a…

CFP group recently help me sort out a business loan, this was led by jimmy who I have to say was brilliant from start to finish, he guided me through some of the stuff I didn’t understand, nothing was too much trouble, he was helpful friendly easy to talk too and I’ll be forever grateful to him and CFP group for basically saving my business, I can’t praise jimmy enough he went above and beyond I would recommend anyone using this company, brilliant 5 stars from me…
Kathryn :-)

15 July 2024
Unprompted review
CFP Group Limited logo

Reply from CFP Group Limited

Thank you so much for the kind words about the business and in particular, Jimmy. We appreciate your custom

Rated 5 out of 5 stars

Simply the best!

Yet another fantastic experience using CFP Group.
They prove time and time again to be the leaders in their field.
As ever Helen's customer service skills and attention to detail was truly faultless.

14 June 2024
Unprompted review
CFP Group Limited logo

Reply from CFP Group Limited

What a wonderful review. Thank you so much for sharing

Rated 5 out of 5 stars

Almost too easy.

Working with Luca makes financing almost too easy. Whenever our business is in need of any kind of financing, it's comforting to know that a quick email to Luca and the team will quickly turn into the correct solution for us. Super quick, super simple, almost too easy.

17 June 2024
Unprompted review
CFP Group Limited logo

Reply from CFP Group Limited

Thank you Gaz. Pleasure to have helped

Rated 5 out of 5 stars

Simply the bests!

Big thank you for Kirsten and Helen for their help and professionalism, along the whole process of car purchase.
It was smooth, fast and straightforward to get the right finance
Highly recommended.

15 March 2024
Unprompted review
CFP Group Limited logo

Reply from CFP Group Limited

Thank you for the great review

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