CFP Group Limited Reviews 

151
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the extremely friendly staff and the exceptional support provided throughout every single step of their financial transactions. Consumers note that advisors go above and beyond to ensure all questions are answered clearly without causing any stress. Some reviewers were happy with the quick response times and the tailored products that matched their exact needs. People truly appreciate the clear communication, proactive updates, and smooth processes that make complex property purchases feel straightforward and manageable. Reviewers frequently mention how reliable the team is when handling delicate applications and chasing third parties on their behalf.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professional, approachable,... See more

Service

Consumers find service to be exceptionally positive, describing staff as approachable, helpful, and... See more

Customer service

People report positive experiences with customer service, highlighting reliable, helpful, and... See more

Response time

Clients share positive opinions on response time, noting that communication is consistently prompt and... See more

Product

Users describe positive interactions with product options and professional guidance. Reviewers highlight that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service from George & Callum for a recent remortgage, very friendly & helpful. Communication was great, I was constantly kept up to date by Callum who chased and spoke with the solicitors on my... See more

Company replied

Rated 5 out of 5 stars

As an expanding SME I worked with Steve and Jamie to provide working capital to facilitate the growth. The whole experience was a pleasure. Great lads that listened to what the business needed and adv... See more

Company replied

Rated 5 out of 5 stars

I’ve been working with CFP Group since 2018, right from the very beginning of my property journey. With their help, I’ve managed to build a really large property portfolio over the years. I s... See more

Company replied

Rated 5 out of 5 stars

CFP Group have been brilliant for us and I can’t recommend them highly enough. Dev Singh and Linda Binns really understand what we do as property investors and make the whole process smooth and st... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Directly authorised whole of market mortgage and protection brokerage.


Contact info

4.9

Excellent

TrustScore 5 out of 5

151 reviews

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4.9

All reviews

(151)

66 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service from Carol and Callum.

Amazing service from Carol and Callum.
The mortgage process was stress free (as much as it can be) from start to finish everything was explained in terms I could understand and my questions and concerns were answered.
Very friendly and professional.

Thank you both for your hard work and dedication.
Would definitely recommend and when my mortgage is up for renewal I will be back in touch.

3 February 2026
Unprompted review
CFP Group Limited logo

Reply from CFP Group Limited

Andrew thank you for sharing your experience with us. It really does mean a great deal to us all. Thank you!

Rated 5 out of 5 stars

New mortgage - House move

We recently obtained a new mortgage as part of an incredibly stressful house move. Carol and Callum at CFP could not have been more helpful, they didn't cause any stress at all and I can't thank them enough. We dealt with Carol initially who was very efficient and friendly and found us deals to match exactly what we were looking for. From there we dealt with Callum. I would say Callum's updates, response times, chasing of our solicitor (source of the stress), keeping us in the loop, friendliness and attitude most likely went above and beyond what is expected of his role and we can't thank him enough.
Thank you very much both of you
A & C

30 January 2026
Unprompted review
CFP Group Limited logo

Reply from CFP Group Limited

Thank you for taking the time to post about your experience with us. It means the world to the team. Thanks a million

Rated 5 out of 5 stars

Brilliant

This is the second time I've used CFP for a mortgage, and both times they have been absolutely brilliant. Big thanks especially to Carol and Callum. Couldn't recommend more!

12 February 2026
Unprompted review
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Reply from CFP Group Limited

Thanks for the feedback Frances its really appreciated!

Rated 5 out of 5 stars

CFP mortgage advice

Carol and Callum both assisted me with getting a mortgage to buy a house through 2 very difficult failed purchases.

After getting advice from them I successfully was able to purchase the house.

I absolutely plan to use cfp group to renegotiate my mortgage down the line.

6 February 2026
Unprompted review
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Reply from CFP Group Limited

Thanks for your feedback Dan -we got there in the end!

Rated 5 out of 5 stars

Look no further for finance

I was recommended Phil after we contacted the group about another product we were using. He was very thorough, professional, easy to contact and ensured everything was in place for the purchase of our new family car. Unfortunately I had some issues with the seller but Phil talked me through the steps to resolve the issues without the need for including the authorities.

I highly recommend CFP group specially Phil. He found us the best rates available provided us our options in a clear and precise manor. A true gentleman and a pleasure to work with. We will use him again and recommend him to anyone requiring his expertise.

1 December 2025
Unprompted review
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Reply from CFP Group Limited

Wonderful review! Thank you so much for taking the time to share your experience Michael

Rated 5 out of 5 stars

Recommended Service

I've used George and Callum twice now for mortgages. Once as a remortgage and this time purchasing.
George is very timely in both responding to messages and getting everything dealt with, my application was in and approved within a 2 working day process.
In my previous remortgage he kept an eye on rates and was able to secure a better rate during the process which was great.
Would 100% recommend and will be back in future for the next one.

26 January 2026
Unprompted review
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Reply from CFP Group Limited

Rebecca thank you for the awesome review!!

Rated 5 out of 5 stars

Instant Assisstance at Every Turn!

Carol and Callum at CFP were extremely helpful at every turn, explaining all the steps and needed and necessary documents to submit in support o the mortgage for our first house purchase! Always at the end of the phone line and many times straight away, their help was invaluable and I couldn't have navigated the process without them. I wholeheartedly recommend CFP and will use them again in the future if applying for a mortgage.

15 January 2026
Unprompted review
CFP Group Limited logo

Reply from CFP Group Limited

Thank you for the great feedback we really appreciate you taking the time out! Thanks a million.

Rated 5 out of 5 stars

Outstanding service from Dev Singh & Linda Binns

CFP Group have been brilliant for us and I can’t recommend them highly enough. Dev Singh and Linda Binns really understand what we do as property investors and make the whole process smooth and straightforward.

Communication is clear, they’re proactive, and they keep things moving without us having to chase. Linda in particular is on it with the case management and updates, and Dev gives solid guidance and gets the deal over the line.

If you want a broker who knows investment finance and actually “gets it”, CFP Group are the team.

23 January 2026
Unprompted review
CFP Group Limited logo

Reply from CFP Group Limited

Thanks for the feedback we really appreciate your comments! Great service really matters to us.

Rated 5 out of 5 stars

With pleasure I recommend CFP Group…

With pleasure I recommend CFP Group Limited ! Simply an outstanding service as mortgage brokers, From start to finish, their professionalism, market knowledge, and clear understanding of the refinance sector were second to none. They took the time to fully understand my requirements and provided a tailored solution that was perfectly suited to my refinancing needs.

A special mention must go to Dev, Linda, and Callum, who each went above and beyond throughout the process. Their communication was excellent at every stage, keeping me fully informed while liaising seamlessly with myself, the solicitors, and the lender. Their proactive approach and attention to detail made what could have been a stressful process feel straightforward and well managed.

I genuinely could not have asked for a better team to support my mortgage refinance and will most definitely be using CFP Group Limited again in the future.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

I have used Craven then CFP for my last…

I have used Craven then CFP for my last 3 mortgages. All 3 have gone without issue and I have been give friendly service by everyone I have dealt with, particularly Callum and Carol this time round.

I wouldn't hesitate to use CFP for future financial products.

5 January 2026
Unprompted review
CFP Group Limited logo

Reply from CFP Group Limited

Matt thanks for your review. Its great to hear that we are doing a great job. Thanks a million for the review....

Rated 5 out of 5 stars

Mortgage advice

I have been with this mortgage advisor for a few years and I have received grwat professional advice when my mortgage was coming to an end. This company also keep in touch with me yo unsure the product is still meeting my requirements and will get in touch in plenty of time to offer me professional advice when mh mortgage deal is coming to an end. I would definitely recommend this company

2 January 2026
Unprompted review
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Reply from CFP Group Limited

Thanks Trudi we really appreciate your feedback!

Rated 5 out of 5 stars

Callum and George were great

Callum and George were great! They constantly checked in and chased our solicitor for us. It made the process much easier for us and I would definitely use them again.

3 October 2025
Unprompted review
CFP Group Limited logo

Reply from CFP Group Limited

Thank you Lucy so glad that we could help! We do like to update our clients. Enjoy your new home!

Rated 5 out of 5 stars

I highly recommend this company

I highly recommend this company. The service, professionalism throughout, and timely replies to my enquiries really instills confidence. Great bunch of people as well. Five stars from me.

3 November 2025
Unprompted review
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Reply from CFP Group Limited

Thanks so much Karl, fantastic to hear

Rated 5 out of 5 stars

Amazing Service!

I have worked with Carol and Callum. I used these brokers 10 years ago on my first purchase. And the management changed since then. The service is amazing. In the price you pay theres a lot of support. Emails and calls are answered really quick. Carol took a lot of time finding me the right mortgage and getting me agreement in principles very quickly as when i needed them. Everything was explained throughly. Price comparisons were given. They took care of the mortgage application from start to end. And Callum was managing my file once my mortgage application was expected. Very knowledgeable and polite. The entire team has been amazing to work with and I will continue to return. Thank you to the team.

21 November 2025
Unprompted review
CFP Group Limited logo

Reply from CFP Group Limited

Kiran - you have blown us away with your review - it means so much too us. Thanks a million....

Rated 5 out of 5 stars

I was recommended to speak with Dev to…

I was recommended to speak with Dev to engage in options how to finance an investment purchase. I had an incredibly fruitful call and Dev was instantly engaging and offered multiple options for me to think about, including a couple I had not even thought of. I will be following this up and look forward to working with Dev and his team. Thank you!!

21 November 2025
Unprompted review
CFP Group Limited logo

Reply from CFP Group Limited

Thank you we really appreciate your feedback. We look forward to working with you!

Rated 5 out of 5 stars

Thank you Carol

Thank you Carol! You were amazing.

17 November 2025
Unprompted review
CFP Group Limited logo

Reply from CFP Group Limited

Thank you for the review! It really does matter to us what clients think. Thanks a million!

Rated 5 out of 5 stars

new van for the team

Phil made the transaction process straight forward no boring intros, Lorna put IWM in direct contact and the result was quick painless and new van for the team.

13 November 2025
Unprompted review
CFP Group Limited logo

Reply from CFP Group Limited

Thank you Ben!

Rated 5 out of 5 stars

Great service throughout buying process

Great service. Contacted to get advise as a first time buyer. They assisted me throughout the process keeping me informed every step of the way to completion of my first home.

1 June 2025
Unprompted review
CFP Group Limited logo

Reply from CFP Group Limited

So glad we could help you on your first house purchase! We really appreciate your feedback. Thank you!

Rated 5 out of 5 stars

Great help every step of the way

Great help every step of the way when needing advice when buying a house. Friendly and helpful team. Would recommend to others needing similar services.

20 October 2025
Unprompted review
CFP Group Limited logo

Reply from CFP Group Limited

Leanne we are so glad we could help. Thanks for your review

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