I would like to express my deepest thanks to Natalie at Wombourne Coop Funeral. When my husband passed away, Natalie showed the utmost professionalism, kindness and genuine care. She guided me thro... See more
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Very helpful and caring staff. The process was excellent, all done via email as unable to visit the office. This was easy and efficient and everything was perfect on the day. Could not fault anyth... See more
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I cannot recommend the co op enough . Mom passed at 101yrs old she was our treasure. From sorting out the funeral and the actual funeral they were wonderful and so so kind . They recommended Jayne Luc... See more
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First class from start to finish from the lady at your office giving guidance to the lady conducting the service to the director and funeral cars the flowers every thing we required was provided. Wel... See more
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Company details
- Funeral Director
- also in
- Funeral Home
Written by the company
OurCoop is the UK’s largest independent co-operative Society, with more than one million Members and 13,000 colleagues operating in communities nationwide. We were formed by bringing together Central Co-op, The Midcounties Co-operative and Chelmsford Star Co-op to create a stronger, member-owned organisation rooted in shared co-operative values. We trade nationally through our family of businesses while remaining deeply rooted in local communities. Our footprint spans Gloucestershire, Oxfordshire, Wiltshire and Bedfordshire in the South and West; the Midlands including Derbyshire, Staffordshire and Northamptonshire; the North including Cheshire, Greater Manchester, Lancashire and Yorkshire; and the East of England, including Essex, Norfolk and Suffolk. With over 500 food stores, alongside travel, Funeralcare, Early Years and mobile, energy and broadband businesses, OurCoop creates greater impact and opportunity for our colleagues, members and communities.
Contact info
Queen Street, WS13 6QD, Lichfield, United Kingdom
- 01543 414 140
- enquiries@centralcoop.co.uk
- centralcoop.co.uk/funeralcare
4.9
Excellent
625 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Thank you for looking after my father-in-law
As an ex funeral arranger, I went through all of the questions at home with the family. This was a pre paid plan which made it easier. We went into branch just to sign paperwork and choose OOS design. Mandy was great handling all the paperwork and let me know when my father in law was ready to visit in chapel. He looked lovely and well presented.
A big shout out to Chris Meikle for coming over from Leicester for the day to be our FD. As ever he was respectful and professional. A very special man who made the day run like clockwork.
4 September 2026
Reply from FuneralCoop
Thank you for taking the time to share such thoughtful feedback. We are especially grateful for your perspective and pleased to hear that the arrangements were made as straightforward as possible through the pre-paid plan, allowing you and your family to focus on what mattered most. We are delighted to know that Mandy provided excellent support throughout the arrangements, keeping you informed and ensuring everything was handled with care. It is also comforting to hear that your father-in-law was presented so beautifully for your visit to the chapel. Your special mention of Chris is greatly appreciated. We are pleased that his professionalism, respect and attention to detail helped the day run so smoothly. Thank you for placing your trust in us and for sharing your experience.
Take care,
FuneralCoop
They were caring and very professional
They were caring and very professional, from the start of the process to the very end they were excellent, they listened to everything we had to say about our dad and put it together in a service that was lovely, couldn't fault them if I tried. Thank you to the Co-op Funeral Care at Spondon.
3 September 2026
Reply from FuneralCoop
Thank you for taking the time to share your experience. We are grateful to hear that our team provided caring and professional support throughout the entire journey, from the initial arrangements through to the funeral service itself. It is especially meaningful to know that we took the time to listen to your stories and memories of your dad, helping to create a service that reflected his life in a personal and fitting way. Thank you once again for your trust and for your recommendation.
Take care,
FuneralCoop
We have used ward and Brewin a few…
We have used ward and Brewin a few times before and always found them to be very kind, helpful and really sympathetic to me and my family.
Emma was very kind and helpful keeping in touch with all the information we needed to know and emailing me proof of service etc
My family and I are very pleased with all they did for us
2 September 2026
Reply from FuneralCoop
Thank you for taking the time to share your kind feedback and for placing your trust in us on more than one occasion. We are honoured to have been able to support you and your family during such important and difficult times. We are pleased to hear that you found our team kind, helpful and understanding throughout the arrangements. It is especially wonderful to know that Emma kept you informed every step of the way, providing the information and documentation you needed and offering reassurance through regular communication. Thank you once again for your continued confidence in our service, and for taking the time to share your experience.
Take care,
FuneralCoop
Funeral service
Everyone was so kind and supportive in my emotional time they handled things with care dugnity and respect i felt very comfortable with all staff particularly sarah who was partucularly to my needs for my brother and myself
Thank you so much for eveything you have all done i really appreciate your time and support
4 September 2026
Reply from FuneralCoop
Thank you for taking the time to share your experience. We are truly grateful for your kind words and are pleased to hear that our team provided the care, dignity and respect you needed during such an emotional time. It is especially meaningful to know that Sarah was able to offer support tailored to both you and your brother's needs, helping you feel comfortable and cared for throughout the arrangements. We understand how important compassionate guidance can be, and we are delighted that Sarah and the team were able to provide this for you. Thank you once again for your trust and for allowing us to support you and your family.
Take care,
FuneralCoop
I would like to thank Ashley Barlow and April Catterall - Leicester
I would like to thank Ashley Barlow, April Catterall and the team for looking after me and my family after the passing of my dad. You treated us like your own family with the up most respect. Ashley I cannot thank you enough for looking after my mum on the day of my dad's funeral - forever in your debt.
From start to finish, April and Ashley at Wyngate Drive were amazing from supporting and helping sort the arrangements to working their diaries to suit my mum for visits to my dad in the chapel of rest. Thank you!
1 September 2026
Unprompted review
Reply from FuneralCoop
Thank you for taking the time to share such a heartfelt review. We are truly sorry for the loss of your dad and are honoured that we were able to support you and your family during this difficult time.
It is wonderful to hear that Ashley, April and the team provided the care, compassion and respect that you needed throughout the arrangements. Knowing that you felt treated like family means so much to us, as supporting families with kindness and understanding is at the heart of everything we do. Thank you once again for your trust and for allowing us to look after your dad's funeral arrangements.
Take care,
FuneralCoop
A personal experience.
Losing a loved one is one of the most painful experiences anyone can go through, and we would like to give a special thank you to Lynne at the Co-op Funeral Home in Gloucester for making such a difficult time as easy as possible.
From start to finish, Lynne was informative, caring and incredibly compassionate. Putting our trust in her meant that my Dad’s funeral was a beautiful and personal farewell that we know he would have been proud of.
She helped us create a plan that suited our wishes while ensuring Dad received the goodbye he deserved. We always felt that our wishes were at the forefront of everything, and the personal touches made remembering Dad feel truly special.
Lynne was our guardian angel during a time when we needed support the most. Her kindness, understanding and unwavering support throughout the whole experience were unmatched.
We will always be incredibly grateful to Lynne and the team for helping us give Dad the farewell he deserved. Thank you from the bottom of our hearts.
29 July 2026
Reply from FuneralCoop
Thank you for sharing such a heartfelt review. Your words mean an enormous amount to us. We’re truly honoured to know that Lynne was able to support you with such compassion, care and clarity during an incredibly painful time. It’s deeply moving to hear that her guidance helped create a beautiful, personal farewell for your Dad. Knowing that you felt listened to, supported and reassured throughout is something the whole team will be profoundly grateful for.
Take care,
FuneralCoop
Reply from FuneralCoop
Thank you for your feedback. We’re pleased to hear you found our service easy to use.
Take care,
FuneralCoop
I cannot recommend the co op enough
I cannot recommend the co op enough . Mom passed at 101yrs old she was our treasure. From sorting out the funeral and the actual funeral they were wonderful and so so kind . They recommended Jayne Luckman as the celebrant she was amazing. Thank you all x
14 July 2026
Reply from FuneralCoop
Thank you for your heartfelt review. We’re so pleased the team supported you with such kindness during the arrangements and on the day of your Mom’s funeral. Hearing that she was your treasure makes your words even more meaningful. We’re glad the service felt wonderful, and your compliments are truly appreciated. Thank you also for recognising Jayne, who was honoured to help create such a special tribute.
Take care,
FuneralCoop
I found the Co Operative Funeral…
I found the Co Operative Funeral Service based in Stanground to be excellent in every way , they were kind and helpful and advised me on what would happen on the day of the funeral for my husband. They were sympathetic and the service was really lovely and in fact I had many compliments about this,so Thank You Steve who carried out my wishes perfectly.
20 August 2026
Reply from FuneralCoop
Thank you for sharing your experience. It’s lovely to hear that the Stanground team were kind, helpful and guided you through what to expect on the day of your husband’s funeral. We’re so pleased the service felt truly lovely, and your compliments mean a great deal. A special thank you for recognising Steve, who carried out your wishes with such care.
Take care,
OurCoop
A job well done by Coop Funeral Care Blaby
It all went in a smooth, friendly and professional manner. Service from Coop Funeral Care Blaby before, on the day and after were excellent.
21 August 2026
Reply from FuneralCoop
Thank you for your feedback. It’s lovely to hear that everything went smoothly, with friendly and professional support throughout. We’re so pleased the service you received from the Blaby team, before, on the day and afterwards, felt excellent.
Take care,
OurCoop
Reply from FuneralCoop
Thank you for your feedback. It’s lovely to hear that the people supporting you made all the difference.
Take care,
OurCoop
Efficient and empathetic customer service
The service received at the castle Bromwich branch was very sympathetic and respectful. All requests were carried through professionally and efficiently. Excellent customer service.
20 August 2026
Reply from FuneralCoop
Thank you for sharing your experience. We’re so pleased to hear the service felt sympathetic and respectful, and that every request was carried out professionally and efficiently. Your kind words about the excellent customer service mean a great deal to the team.
Take care,
FuneralCoop
Crumps were kind and very helpful
Crumps were kind and very helpful
All went very smoothly with nothing to worry about.
18 August 2026
Reply from FuneralCoop
Thank you for your kind words. We’re so pleased to hear that the team at Crumps supported you with kindness and helpful guidance, and that everything went smoothly with nothing for you to worry about. Your feedback means a great deal to the colleagues involved.
Take care,
FuneralCoop
A sad occasion for all
A sad occasion for all, but handled superbly well by Coop/funeral care.
Thanks to all for a very successful day, despite some rain!
20 August 2026
Reply from FuneralCoop
Thank you for sharing your kind words. Even on the saddest of days, we’re grateful to know our team supported you with care and professionalism. We’re pleased the service went smoothly for your family, despite the rain, and your thanks will mean a great deal to everyone involved.
Take care,
FuneralCoop
Reply from FuneralCoop
Thank you for sharing your experience. It’s lovely to know the team made you feel welcome and supported with such professionalism.
Take care,
FuneralCoop
Mr J. Welling
The Funeral Service and the lead up to it went as I had planned. All staff were attentive to detail, no matter how small. Even when some decisions were made at last minute they delivered with grace and professionalism. The celebrant was very supportive and delivered the Eulogy with compassion and sensitivity. Everything was perfect!!
10 August 2026
Reply from FuneralCoop
Thank you for sharing such a thoughtful review. It’s wonderful to hear that everything leading up to the funeral service, and the day itself, unfolded exactly as you had planned. Knowing that our team were attentive to every detail and handled last‑minute decisions with grace and professionalism means a great deal. We’re also so pleased the celebrant offered compassionate, sensitive support when delivering the Eulogy. Your kind words about everything being perfect will truly resonate with the whole team.
Take care,
FuneralCoop
We were taken good care of
We were taken good care of , there was clear communication and the staff were so patient and have been always there to explain our questions step by step. We had a lot of options to choose from. The company and staff were so amazing, job well done and keep it up .
14 August 2026
Reply from FuneralCoop
Thank you for sharing your experience. It’s wonderful to hear that you felt well cared for, with clear communication and patient support throughout. We’re so pleased the team were always there to explain each step and offer plenty of options. Your kind words about our team and service mean a great deal.
Take care,
FuneralCoop
Jane and all her staff
Jane and all her staff, were polite helpful and caring,
Every thing went without a hitch, despite the sad occasion, it was joyful celebration of Terry's life.
Thankyou
7 August 2026
Reply from FuneralCoop
Thank you for sharing your experience. It’s lovely to hear that Jane and her team were so polite, helpful and caring throughout. We’re pleased everything went smoothly, and that despite the sadness of the day, it became a joyful celebration of Terry’s life. Your kind words mean a great deal.
Take care,
FuneralCoop
From start ro finish the CO OP showed…
From start ro finish the CO OP showed proffianilsm, comfort and honesty and totally respected the families wishes with Mom's funeral.
27 August 2026
Reply from FuneralCoop
Thank you for sharing your experience. It’s lovely to hear that from start to finish the team showed such professionalism, comfort and honesty, and fully respected your family’s wishes for Mom’s funeral. Your kind words mean a great deal to everyone involved.
Take care,
FuneralCoop
Everything was dealt with in a…
Everything was dealt with in a sensitive manner and all my husbands wishes were granted. What was a very sad day was made less so with the help and support of all the staff.
Particular thanks to Tracey who comforted me on a couple of occasions when I broke down.
I would highly recommend this service to anyone.
7 July 2026
Reply from FuneralCoop
Thank you for sharing your experience. It’s touching to hear that everything was handled with such sensitivity and that all your husband’s wishes were honoured. We’re so pleased the team’s support helped make a very sad day feel a little less overwhelming. Your special thanks to Tracey for comforting you in those difficult moments will mean so much to her. We truly appreciate your recommendation.
Take care,
FuneralCoop
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