Scott at our branch in Totton always goes that extra mile to source parts, quote a good competitive price and get parts ordered ASAP and most importantly for me keeps us informed as to when parts co... See more
Company replied
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Review summary
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Excellent product (a PVA cooling towel) which was a game-changer for me in the heatwave we've just had in the UK. It's clearly an excellent product as it's used by construction workers and it was a re... See more
Company replied
Straight away it’s a smooth transaction. quote all correct and straight to basket We are long standing clients of CEF and they have always been highly rated by us and now with the online facility it... See more
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Our experience with CEF has always been great, regardless of which branch we use. However, the team at the Norwich branch (our core one) in particular is brilliant, with a big shout-out to Will speci... See more
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Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Georgina Mackie House, CV8 2SU, Kenilworth, United Kingdom
- 01763 272 717
- customerservices@cef.co.uk
- cef.co.uk
4.5
Excellent
29K reviews
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Excellent customer service 👏🏻
Excellent customer service 👏🏻
Well wrapped and arrived promptly! Very pleased with my new lamps 👌🏻
9 June 2026
Reply from CEF
Thank you very much for your review Judith.
Best Regards
Adele Feller (Customer Services Manager)
Great PVA Cooling Towel for heatwave
Excellent product (a PVA cooling towel) which was a game-changer for me in the heatwave we've just had in the UK. It's clearly an excellent product as it's used by construction workers and it was a reasonable price, delivered next day and does exactly what I need it to do. Can't ask much more than that. Have recommended to several friends.
23 June 2026
Reply from CEF
Thank you very much for your review Sam.
Best Regards
Adele Feller (Customer Services Manager)
From the enquiry to the goods being…
From the enquiry to the goods being ready , great service all round.
9 June 2026
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Highly recommended
Very prompt and free next day delivery. Ordered at 4pm, arrived before 9am the following day.
Great price too.
23 June 2026
Reply from CEF
Thank you very much for your review Ashley.
Best Regards
Adele Feller (Customer Services Manager)
totton branch
I deal with totton branch, scott and crew are brilliant we are always given a great service, every time without fail.
29 June 2026
Unprompted review
Reply from CEF
Thank you very much for your review Paul.
Best Regards
Adele Feller (Customer Services Manager)
Great service
Great service. Jamie, the Branch Manager with the High Wycombe branch (Sands), has always been helpful and friendly throughout. Highly recommend!
22 June 2026
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Fantastic to be able to by cut lengths
Fantastic to be able to by cut lengths of multicore cable online and get it delivered next day. I've not seen this service available anywhere else, I'll be using it a lot from now on.
22 June 2026
Reply from CEF
Thank you very much for your review Matt.
Best Regards
Adele Feller (Customer Services Manager)
Very positive and friendly and helpful…
Very positive and friendly and helpful team
29 June 2026
Unprompted review
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Great Wholesaler
Great Wholesaler. Having dealt with all of the wholesalers over the last 20 years, we deal solely with the Southampton branch, where nothing is too much trouble and all at great, competitive prices.
29 June 2026
Unprompted review
Reply from CEF
Thank you very much for your review Damien.
Best Regards
Adele Feller (Customer Services Manager)
Great simple service and amazing quick…
Great simple service and amazing quick delivery, thanks very much.
23 June 2026
Reply from CEF
Thank you very much for your review Robert.
Best Regards
Adele Feller (Customer Services Manager)
Really great service from Craig…
Really great service from Craig wheatcroft and team at the Matlock branch and also Adam at London west end
23 June 2026
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Next day delivery was great
Next day delivery was great. Item ordered
Aurora transformer easy to fit worked a treat
23 June 2026
Reply from CEF
Thank you very much for your review Colin.
Best Regards
Adele Feller (Customer Services Manager)
The Web Search criteria is inconsistent…
The Web Search criteria is inconsistent and have to use different terminology for the same product in different brands.
It Doesn’t give me the ability to see my account prices
It would be helpful if I could see what stock was held at a specific branch instead of having to look through every component
23 June 2026
Reply from CEF
Thank you for your review and feedback.
Our Customer Services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF
Thank you very much for your review Edward.
Best Regards
Adele Feller (Customer Services Manager)
To order what I needed was very easy
To order what I needed was very easy, good Web site. After placing my order the goods arrived on the percific day and time . Very impressed.
23 June 2026
Reply from CEF
Thank you very much for your review John.
Best Regards
Adele Feller (Customer Services Manager)
Not good
Ordered online. Processed. Delivery date taken.
No delivery....
Contacted customer services only to find out it was on back order even though in stock when ordered.
23 June 2026
Reply from CEF
Thank you for your review Steve.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our Customer Services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF
Thank you very much for your review Andrew.
Best Regards
Adele Feller (Customer Services Manager)
Excellent service
Items I required were all in stock and easily sourced.
Once ordered they were delivered in two days
Excellent service
22 June 2026
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF
Thank you very much for your review Rob.
Best Regards
Adele Feller (Customer Services Manager)
Brilliant service
Brilliant service. Ordered Monday morning and arrived Tuesday morning. Customer service brilliant throughout.
22 June 2026
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
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