Scott at our branch in Totton always goes that extra mile to source parts, quote a good competitive price and get parts ordered ASAP and most importantly for me keeps us informed as to when parts co... See more
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Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
Georgina Mackie House, CV8 2SU, Kenilworth, United Kingdom
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Reply from CEF
The staff in our local CEF in Newport on the Isle Of Wight were really helpful and friendly...great service

Reply from CEF
Good service, great selection and availability with easy checkout and quick delivery, I’d use again however they are not the cheapest but they are easy to deal with

Reply from CEF

Reply from CEF
They helped me get a fan in the heatwave and rang me when the fan came in the next day and also offered to hand deliver as well.
Amazing service.

Reply from CEF
I purchased a TIS MFT PRO+ but nobody was able to tell me if it was under warranty and why the test certificate was 2024 and how do I get this updated and do I have to pay for calibration - this was crazy and I wish I never purchased it.

Reply from CEF
Great products fast delivery fair price what more could you want

Reply from CEF
Scott at our branch in Totton always goes that extra mile to source parts, quote a good competitive price and get parts ordered ASAP and most importantly for me keeps us informed as to when parts come in. Overall an excellent service 👌

Reply from CEF
Change couriers to ones that are reliable and actually deliver on day you/ they set.

Reply from CEF
Very little used but when needs are urgent, its next day to your door.
Never had an order go wrong, never had a no stock on what I needed

Reply from CEF
We ordered a portable air con unit
This was delivered on a large pallet
The driver would not help removed and move to front door
We tried to fit unit in allocated location but this did not work
I called the company to arrange a return and was willing to cover the expense
I was told that could not help with a return and that I should call their Harrow Branch
I called their Harrow Branch to arrange a return but they would not help
I was told that I would have to return this large unit myself to the Harrow Branch
As the box was open and the strapping was cut I had to buy equip from Amazon to repack large boxed
I bought the tools and packing materials costing about £60 and have repackaged the large unit do it can be moved to my car to be returned to the Harrow Branch
I plan to ask a friend to help me move the large unit into my car do it can be returned
It is ov 50kilos so hard to lift as I am on my 80,s
Hopefully I can do this on Wednesday 1st of July
This has been a terrible experience and I not be buying anything else from CEF

Reply from CEF
I ordered NH01 125A fuses, but I received NH00 125A instead. They are completely different sizes and could not be used. Because of this mistake, I had to place a new order and wait even longer. Please check the items carefully before shipping.

Reply from CEF
Delivery on Friday was incomplete of critical items so the planned weekend work was disrupted & we were unable to complete the works. Customer was upset & disappointed as were we.

Reply from CEF
I orded online and collected in my local branch the lads there are spot on polite and knowledgeable and always helpful

Reply from CEF
I paid for next day delivery, and it didn't arrive... this caused a delay in my job. The website said they were in stock in Warrington... 25 minutes away...but when CEF contacted me (which was good) they were being sent from the south of England. I was told my postal cost would be refunded... no notification as yet!

Reply from CEF
Great range of products and if the items not in store its delivered fast!
My go to for anything electrical.
Good team of lads at Ellesmere Port as well.
Good job guys.

Reply from CEF
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