We increasingly used CEF to the point where they are the primary wholesaler our business uses today. A great local team in Stafford, who go the extra mile every time and don't quibble if somethin... See more
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Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
Georgina Mackie House, CV8 2SU, Kenilworth, United Kingdom
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Reply from CEF
As described and arrived well packaged and on time recommended

Reply from CEF
In my experience of using CEF was a positive one.
From using the website, advised of stock availability, good communication too, advised of equipment being shipped when getting the equipment sent to a local CEF store for pick up, dropped earlier than advised, arranged with staff on site when picking up once at store. Staff friendly,polite and item collected.
So all in all a really positive experience. Store itself was well stocked and staffed.
M

Reply from CEF
Todays date is 16 august. I havent received my order yet. I checked the tracking website and last update was 'closed-no access' but I am unsure what this means as I'm a domestic residence ordering a replacement sensor. Paid for delivery within 1-2 days, noted overnight on the tracking site.l and ordered 11 August. Was dispatched pretty quickly, within a day on tracking site, but now 5 days since ordered and the item still not received.

Reply from CEF
I bought a Makita SDS drill machine with batteries, charger and box online. Expensive bit of kit.
1) I didn't receive notification that the item was ready to collect at my chosen store, I had to chase the delivery via customer services.
2) More importantly, when I did receive the item, I noted that the Makita box wasn't sealed, looked like it had already been opened. These items usually have a security seal on the outer packaging. The contents inside the Makita box, i.e., SDS drill, charger, batteries had no packaging whatsoever. They were just tossed inside, banging around in transit. Not a piece of cardboard, plastic, foam, polystyrene in sight. This machine isn't cheap, but you are certainly given the cheap feeling as a customer. My current machine had burnt out mid way through a job, I needed the new machine desperately, otherwise I would have definitely returned this one ! I hope I haven't been given a dud machine. Not happy at all.

Reply from CEF
Generally a great experience, only to be let down by the FedEx courier. As my purchase was a “To Be Signed For” delivery, only for the FedEx driver to my delivery on the doorstep, and do a runner!!!!! So sorry CEF, but FedEx let you down

Reply from CEF
Ryan @ the St Albans branch was incredibly helpful! He handled my issues immediately and went over and above in getting my CEF account sorted for me in a prompt and efficient manner. Thank you Ryan!

Reply from CEF
I ordered the wrong fitting , my order was cancelled within the hour and the correct fitting was delivered to following day, super service .

Reply from CEF
Everything was great apart from the delivery company. No notification they were coming. I had to rely on my date chosen. When the guy came in his dirty DX van he cheerfully dumped it outside my front door in a classic knock and run. An £80 item just left assuming we were in. Get a decent delivery company that does what you ask them to do

Reply from CEF
Bought a dewalt strimmer and brush cutter attachment
Did lots of research CEF were cheapest and had stock
A no brainer
Thank you for the service

Reply from CEF
Really didnt expect Allen Keys to be bubble wrapped within the box. That diligence is commendable. Never been anything other than impressed with CEF.

Reply from CEF
The light fitting fit the bill for my old chandelier
and delivered on time

Reply from CEF

Reply from CEF
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