CCUSA Reviews 

293
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, helpful, and supportive approach throughout the entire journey, from initial inquiries to post-camp follow-ups. The service provided is frequently described as incredible and easy, with many appreciating the smooth application process and the guidance offered every step of the way. Reviewers highlight the exceptional customer service, noting quick response times to questions and concerns, which contributes to a hassle-free and stress-free user experience. However, some people were dissatisfied with the lack of communication and support, feeling that their issues were not addressed and that they were left to find employers themselves. These customers also reported concerns about employer vetting and accommodation conditions, which they felt the agency did not adequately resolve.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness and support throughout... See more

Service

Users describe positive interactions with service, highlighting the company's incredible assistance in... See more

Customer service

Customers had positive experiences with customer service, consistently praising the staff for being helpful,... See more

Response time

People report positive experiences with response times, consistently highlighting the staff's quick and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting an easy and seamless process from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great company for anyone looking to try a summer camp in the USA or Canada. They have the most friendly staff who support you along your whole journey: before, during and after camp. Their fees were... See more

Rated 5 out of 5 stars

Ccusa not only costs very little fees but also has outstanding staff and support. At no point did I feel unsure or uncomfortable with my upcoming trip as they had me prepared! I wish ccusa could be mo... See more

Rated 5 out of 5 stars

My experience with CCUSA has been incredible from start to finish. All my questions were answered quickly, and they made the application process very easy to follow. As a first-timer, I was nervous... See more

Rated 5 out of 5 stars

This was something I had never experienced with other camp agencies - it was nice that CCUSA checked up on me whilst I was at camp, they made sure I was getting the summer they promised. The CCUSA tea... See more

Company replied


Company details

  1. Cultural Tours Provider
  2. Recreational and Vacation Camps
  3. Summer Camp
  4. Tour Operator
  5. Travel Agency
  6. Visa Consultant

Written by the company

CCUSA are worldwide adventure specialists. We have been around for 40 years, offering affordable work/travel experiences. You can work at a summer camp in America, Canada or Croatia, head to Canada for a ski season, intern with Elephants in Thailand, volunteer at the Great Barrier Reef or work at one of the top theme parks in the States! Whatever your interests or budget, CCUSA will have a program for you! In 1985, CCUSA was created as a company to provide young people from around the world an exciting opportunity to experience summer camp in the USA. Today, we are an internationally recognized organization that offers over 15 programs worldwide and recruits from over 60 countries. We have placed over 310,000 young people in hundreds of summer camps and seasonal employment positions across the USA, Canada, Australia, New Zealand, Ireland, the UK, Europe, Brazil, Asia and South Africa! In 1985 the Camp Counselors USA program was founded to give international staff the chance to work in the USA and share their culture and experiences with American children during their summer holidays. As a staff provider for more than 900 US camps, Camp Counselors USA has developed a renowned reputation for the high quality of service we provide to both our participants and our camps. Camp Counselors USA is respected in the US camping industry as the company that provides only the best quality counselors and support staff to camps. The participants we recruit are known for their great attitudes, strong work ethic and abilities.


Contact info

4.8

Excellent

TrustScore 5 out of 5

293 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(293)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

CCUSA offered excellent communication…

CCUSA offered excellent communication throughout the entire application process. The application process and general profile portal are both very simple to use and beautifully designed. The staffs they are amazing and down-to-earth.

I had a great time my first summer at camp, and I already have future plans with CCUSA.

10 March 2023
Unprompted review
Rated 5 out of 5 stars

CCUSA is incredibly dedicated to its…

CCUSA is incredibly dedicated to its work. My experience with CCUSA has been nothing but positive, with their help I was able to have the experience of a lifetime. They are readily available to support you through your camp journey and are extremely knowledgeable; providing you with advice every step of the way.

15 June 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding Camp Support: CCUSA and Dave Exceeds Expectations

I recently had the pleasure of working with CCUSA, and I must say that my experience was truly exceptional. From the very beginning, Dave’s professionalism and expertise made a significant impact on my journey.

Dave’s commitment to ensuring customer satisfaction was evident from our initial interactions. He promptly addressed all my inquiries with a level of detail and assistance that surpassed my expectations. His deep knowledge and understanding of the camp program were truly impressive.

What impressed me the most was Dave’s remarkable efficiency. He effortlessly handled all the necessary arrangements and paperwork, ensuring a seamless and timely process. Even when unexpected challenges arose, Dave skillfully navigated them, leaving me with complete peace of mind.

CCUSA has been an invaluable partner in my camp experiences. With their assistance, I have been able to attend camp for four summers, and I cannot express enough gratitude for their unwavering support. Their dedication to helping individuals like me embark on unforgettable adventures is truly commendable.

Throughout my interactions with CCUSA, they consistently delivered on their promises. Their level of service and support far exceeded my expectations. It is evident that they genuinely care about their customers and are willing to go above and beyond to ensure a hassle-free experience.

I wholeheartedly recommend CCUSA to anyone seeking a reliable and trustworthy organisation to help them pursue their camp aspirations. With their knowledgeable team, streamlined processes, and exceptional customer service, CCUSA has proven to be the epitome of excellence.

To Dave and the entire CCUSA team, thank you for your tireless efforts in creating unforgettable camp experiences. I am sincerely grateful for everything you have done to make my dreams a reality.

29 June 2023
Unprompted review
Rated 5 out of 5 stars

Can’t recommend CCUSA highly enough

This will be the second summer I go to America with CCUSA and I can’t recommend them enough. They have friendly, helpful and enthusiastic staff who are always there to answer any questions you have. They help you out with everything you need for summer and support you along the way. Definitely the best agency out there for sure!

1 June 2023
Unprompted review
Rated 5 out of 5 stars

Best Camp Agency Ever

CCUSA made the whole 'going to camp' experience so easy. They are there for you every step of the way and are always willing to help (especially Dave). I have spoken to other people who have used different agencies and they have not had the same support that CCUSA provides.
I would only ever use CCUSA.

18 May 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend CCUSA

CCUSA helped me every step of the way in applying to work at a summer camp. The team (Dave in particular!) were and are super helpful and knowledgeable, and I wouldn't hesitate to recommend CCUSA to anyone looking at going to work at a camp.

15 May 2023
Unprompted review
Rated 5 out of 5 stars

The support and encouragement from CCUSA is something else!

I genuinely cannot express how invaluable the support has been from CCUSA during the process of applying to a camp in Maine, USA to teach tennis this coming summer. Any personal queries or concerns where immediately answered via email or Whatsapp, and I have felt very reassured every single step of the way. What I particularly like about CCUSA is the highly personal approach that they adopt and I do not believe that I would have been able to navigate the challenging visa process without the tremendous amounts of support from CCUSA! Thank you so so much!

15 May 2023
Unprompted review
Rated 5 out of 5 stars

CCUSA are amazing

CCUSA have been amazing through the entire process of finding a placement and helping you through the entire process. I also had some difficult circumstances prior to camp as I was on an study exchange in Canada and were very understanding and helpful in helping me work around this

15 May 2023
Unprompted review
Rated 5 out of 5 stars

Hi CCUSA has

Hi, CCUSA has been supportive and informative all through my application and trip to America since inception and it has made my trip so far a success.

Thanks
Regards
Benjamin O. Omokoro

30 April 2023
Unprompted review
Rated 5 out of 5 stars

Amazing! Super helpful.

CCUSA has made my whole experience so easy and stress free, there was always someone available to help whenever I had any questions. I’d definitely use them again!

30 April 2023
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience with CCUSA

I had an amazing experience with CCUSA, which helped me secure my J1 visa for Camp America. From the moment I contacted them, the team was extremely helpful and supportive, walking me through the entire process step by step. They provided clear instructions and answered all my questions promptly, which made the application process less daunting.

30 April 2023
Unprompted review
Rated 5 out of 5 stars

Amazing team!!

Honestly, this company has been so helpful and super friendly. I couldn't fault the hard work Dave and Georgia have put in to getting me prepared for camp. I feel confident and safe starting this new adventure. Thank you for all your help.
Regards,
Jack

29 April 2023
Unprompted review
Rated 5 out of 5 stars

My experience with ccusa was a great…

My experience with ccusa was a great one as they helped so much and they will remind you of things and they have this footprints which you now what needs to be done so basically a check list which helps. I would recommend this company ☺️

28 April 2023
Unprompted review
Rated 5 out of 5 stars

Helpful and super friendly!

CCUSA have made the process so simple! This will be my first time going to camp this summer, and everything you need to know is covered by the information given by the team. The instruction documents have all been easy to follow, and the updates have been super helpful. I never would have been able to complete it all without their help! So many tips and guidance that would easily be overlooked.

26 April 2023
Unprompted review
Rated 5 out of 5 stars

CCUSA have been fantastic

CCUSA have been fantastic and Dave and Georgia couldn't have been more helpful. They have made the application process very clear and straightforward and are always very quick to reply to any questions. I would highly recommend CCUSA and will definitely be using them again.

27 April 2023
Unprompted review
Rated 5 out of 5 stars

Overall view

The staff are exceptionally helpful and went through the exact process that they send you through so are exceptionally knowledgeable on what to do and how to complete some of the major issues that you may have like signing up for your visa or police background checks

27 April 2023
Unprompted review

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