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See what reviewers are saying

Rated 5 out of 5 stars

When we can access so many of the same products via different online retailers, at similar prices, what makes the difference? For me, it's service. And that's exactly what we got with our first order... See more

Company replied

Rated 5 out of 5 stars

Prompt delivery and item packaged properly for transit in one piece! I had an identical item delivered by a major internet company that did not arrive in one piece because it was basically rattling ar... See more

Company replied

Rated 5 out of 5 stars

I found ccktech a few years back looking for specialist storage solutions. After ordering a 4TB SSD, will be hoping to order more in future from the guys here. It arrived the very next day and have al... See more

Company replied

Rated 5 out of 5 stars

Ordered a hard drive from ckktech and it arrived within 2 days, well packaged, and they use a great courier, could view their location on my phone, counting down the stops before it was delivered. Ser... See more

Company replied

Company details

  1. Computer Hardware Manufacturer
  2. Drives and Storage Service

Written by the company

The Premier Supplier of Recording Media, Storage and Workflow Solutions


Contact info

4.8

Excellent

TrustScore 5 out of 5

173 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant Service

Brilliant Service

Very helpful - Incredible people

16 June 2023
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Reply from ccktech

Thank you for taking the time to leave us a great review!

Rated 5 out of 5 stars

Perfect

Helpful chat bot. Cheaper than Amazon prices. The best!

19 June 2023
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Reply from ccktech

Thank you for the great review, Amelia!

Rated 5 out of 5 stars

Great product

Great product, fast delivery, thank you.

26 April 2023
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Reply from ccktech

Hi Sarina,

Thank you for leaving us a great review!

Rated 5 out of 5 stars

I work in TV and have been using CCK…

I work in TV and have been using CCK for a number of years. I am always impressed by their customer service team who will give you with the best deal where possible or guide you through latest products with an easy to understand explanation! Delivery is fast and reliable. Highly recommended.

4 May 2023
Unprompted review
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Reply from ccktech

HI Marie,

What a fantastic review. Thank you so much for taking the time to share you experience. I will pass your kind words on to the team.

Rated 5 out of 5 stars

Great experience

Rapid delivery, excellent after service support. Would use again!

24 April 2023
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Reply from ccktech

Thanks, Simon!

Rated 5 out of 5 stars

Fast Delivery, good condition on arrival.

As the title says, can't fault ccktech in any way. I had to call them about a message I had had about my delivery being cancelled, the guy I spoke to on the phone was really helpful and the only reason for the message was that they were adding additional details onto the delivery. Item arrived quicker than stated.

23 April 2023
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Reply from ccktech

That's great to hear. Thank you for sharing your experience.

Rated 4 out of 5 stars

Really good service on line

Really good service on line. Delivery came several days early with no ability to contact the couriers which was a problem.

23 April 2023
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Reply from ccktech

Hi Adrian,

I'm glad to hear you were happy with our online service.

I'm very sorry to hear you were not able to contact the courier.

We use the email and telephone number provided on the order when we book our courier service.

A notification should be sent to both so that you can reschedule, if required.

I will ask our warehouse team to look into why it did not happen on this occasion.

Please accept our sincere apologies for this.

Rated 3 out of 5 stars

Watch you delivery charges.

Straight forward transaction, but check delivery costs, chose 2-3 day free delivery, but apparently my AB postcode is classed as Highlands & Islands, which it is not. Stung for close on £20 for delivery,too late to cancel. Certainly won't use this firm again.

17 April 2023
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Reply from ccktech

Dear Douglas,

Thank you for taking the time to leave us your feedback.

I am glad you found the transaction straight forward. I am really sorry to hear you are not happy with the delivery charge.

Unfortunately, DPD considers your postcode "Scottish Highlands & Islands" and as such, we are charged a higher rate for this particular service.

The postcode areas and shipping rates we use are based directly on those given to us by DPD. These are also viewable on DPD's website.

We like to think we are completely transparent with any additional costs and try to display this as clearly as possible throughout the ordering process.

I have asked one of the sales team to reach out to you to see if there is any way we can rectify the situation for you.

Thank you

Rated 5 out of 5 stars

Excellent experience

Excellent experience, delivery within 3 hours of order, good driver, good customer service. Beyond any expectations - a pleasure to do business with!

4 April 2023
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Reply from ccktech

Thank you for taking the time to leave us a review, Alex!

Rated 5 out of 5 stars

Very great experience

Very great experience. Competitive prices and product dispatched promptly. Great packaging to ensure hard disk was safe. The entire process experience was so good.

23 March 2023
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Reply from ccktech

Thanks for the great review, Viru!

Rated 5 out of 5 stars

Brilliant!

Fast delivery, straightforward website, good price!

6 March 2023
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Reply from ccktech

Hi Alex,
Thank you for taking the time to leave us a good review!

Rated 5 out of 5 stars

Ordered a hard drive from ckktech and…

Ordered a hard drive from ckktech and it arrived within 2 days, well packaged, and they use a great courier, could view their location on my phone, counting down the stops before it was delivered. Service couldn’t have been any better. Will order from them again in the future.

24 February 2023
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Reply from ccktech

Hi Gary,

That's great to hear! Thank you for leaving us a great review.

Rated 5 out of 5 stars

Reliable, efficient & friendly!

CCK are my go to company for hard drives. I work in the film industry and often have last minute requirements and they always go above and beyond to facilitate in a really helpful manner. 10/10 would recommend.

2 March 2023
Unprompted review
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Reply from ccktech

Hi Chenoa,

Thank you so much for your great review! I will pass your kind words on to our team.

Rated 5 out of 5 stars

Good service

First time that I have used ccktech I placed my order and was kept up-to-date by email the hard drive came the following day well packed and very good price

17 February 2023
Unprompted review
ccktech logo

Reply from ccktech

Hi Keith,

Thank you for letting us know. We appreciate the great review!

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