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Rated 5 out of 5 stars

Great experience with Ovi’s Removals. Cosmin and George were excellent, packed everything up and moved me about 100 miles all in one day. They were quick, careful, and made the whole thing feel e... See more

Rated 5 out of 5 stars

We used packing service. The crew was very professional. Moved quickly, communicated well, needed minimal input from us (mostly where things go at the new place), nothing got damaged or lost, safely t... See more

Rated 5 out of 5 stars

Ovi and his team went above and beyond for us, lovely guys and always cheerful, we had much more stuff than expected to their detriment, but they kept going with complete professionalism and a smile o... See more

Company replied

Rated 5 out of 5 stars

Ovi’s Removals moved us in September 2025 from a large house we had lived in for 55 years and were superb! Ian and Adrian organised the careful packing and relocating items into the correct rooms. We... See more

Company details

  1. Transportation Service
  2. Courier and Delivery Service
  3. Courier Service
  4. Drives and Storage Service
  5. Piano Moving Service

Written by the company

Ovi's Removal is a family-operated removal service that brings a fresh perspective and unique approach to every move. With over 7 years of experience collaborating with top removal firms in the local area, we recognized the need to offer personalized and efficient services to each customer, regardless of the size of their move, be it a small flat or a grand mansion, from a single item to a full house. At Ovi's Removal, we take pride in delivering a professional and affordable service. Our dedicated team of enthusiastic staff possesses the necessary skills to ensure your move is both stress-free and efficient.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

73 reviews

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Rated 5 out of 5 stars

Great service!

Great experience with Ovi’s Removals. Cosmin and George were excellent, packed everything up and moved me about 100 miles all in one day.

They were quick, careful, and made the whole thing feel easy. Even had a nice morning coffee with them while figuring out how to get the sofa out, which was a nice touch.

Everything arrived safe. Would definitely recommend.

7 April 2026
Unprompted review
Rated 1 out of 5 stars

Warning: Held my belongings "hostage" for a £500 surcharge

I had a distressing experience with Ovi's Removals. While the initial quote was £1,100 (including packing), the company held my belongings "hostage" on moving day, refusing to unload my furniture until I paid an uncontracted £500 surcharge.
I had confirmed parking with them in advance, telling them it was "in front of the building – it is a block of flats." No further questions were asked about access or restrictions. On the day, the crew leader (Mike, on the phone) would not allow the crew to unload. He told me that if I did not pay the extra £500 within 20 minutes, they would close the van doors, take all my belongings away and put them into storage, costing "almost double or more."
I repeatedly asked to pay the full balance immediately by credit card. They refused, claiming their system was "under maintenance," and insisted on bank transfer only. They even demanded I send an email saying "I accept" the charges before they would finish unloading. I was forced to pay the £500 under protest just to get my property back.
The crew leader kept saying he had recorded the calls (I also recorded them from my end). This was an aggressive and predatory business practice. Please be extremely careful before booking.

13 April 2026
Unprompted review
Ovi's Removals logo

Reply from Ovi's Removals

Dear Mal,

Thank you for your review.

We are sorry to hear that you are dissatisfied with the service. However, we must respectfully disagree with the claims made in your feedback.

All details regarding our service, including the terms relating to access and parking distances (maximum 25 metres), potential additional charges for extended carrying distance, and our payment terms, were clearly outlined in both the quotation and the move confirmation prior to the job taking place.

As per our standard booking policy, a 20% deposit is required to secure a date. In this instance, the booking proceeded without an initial deposit being received, which we agreed to on a goodwill basis despite the associated business risk.

On the day of the move, our team also safely handled and transported a heavy upright piano (approximately 300kg) over a distance exceeding more than 60 metres to complete the job successfully, alongside all other household items.

Regarding the additional charge, this was introduced due to the significant discrepancy between the agreed parking conditions and the actual distance on site. This was communicated to you during the move, along with attempts to find a closer parking solution in order to minimise the additional work required.

We would also like to clarify that at no point were your belongings “held hostage.” Our terms clearly state that outstanding balances must be settled prior to completion of unloading, which is standard practice within the removals industry.

In relation to payment, we advised that we were unable to accept card payments at the time due to system maintenance, and therefore requested bank transfer as per our available payment methods. All communication regarding payment was handled by our team professionally and is supported by call recordings and written correspondence.

We remain surprised by the allegation of aggressive conduct, as at no point did our team act inappropriately or prevent you from making alternative arrangements. We also note that full service completion was achieved without damage or incident, and we would welcome clarification if any concerns existed in that regard.

We are confident that all actions taken were in line with the agreed terms and the operational requirements of the job.

Kind regards,
Lidia

Rated 5 out of 5 stars

Made our move smooth

We used packing service. The crew was very professional. Moved quickly, communicated well, needed minimal input from us (mostly where things go at the new place), nothing got damaged or lost, safely transported 2 large wall-mounted TVs, treated my Lego gently. All the while being nice and making jokes to our toddler. Made the move into our new home a lot easier. Will be recommending to our friends!

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Ovi’s…

Excellent experience with Ovi’s removals from the initial video consultation to provide a quote to the packing and moving. They were very polite and hard working. I would definitely recommend this company.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

I had a good experience using their removal services

I had a good experience using their services recently. All the service men were very active , prompt and cheerful.

All my things were packed and delivered in a very good condition. I shall use their services for sure, if required again.
Would like to thank all service men including Cosmin, George and Pavel, for their good work.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and care

The communications, planning, and execution of the move was excellent. Cosmin and Pavel took great care in packing and transporting our belongings. I will definitely use, and recommend, Ovi’s Removals in the future.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

A second move with Ovi's

A second move with Ovi's. The person I spoke with quickly picked up my message and did a video call to quote, managed to book in for the very next day! The removals team were professional and swift. Everything was moved with great care.

Thank you

29 January 2026
Unprompted review
Rated 5 out of 5 stars

I would definitely recommend


I would definitely recommend! I was moving from London to Manchester. As soon as they came in, one of them said “Sit down and relax, we’ll do the rest”. It really put me at ease as I was stressing out. It took them 1 hour to load a two bedroom house - super quick. It took them 2 hours to unload into a flat (longer walking distance from van to flat, plus putting furniture together). The movers were friendly and moved my stuff with care. I am really grateful!

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Gelu and Elvis were absolute stars

Gelu and Elvis were absolute stars! They turned up on time, cracked on with the job, and made the whole move so much easier. Super friendly, super helpful, and nothing was a problem for them. They handled everything with care but kept the vibe light and easy. Honestly, they took all the stress out of the day. Highly recommended

28 November 2025
Unprompted review
Rated 5 out of 5 stars

I recently used this removal company…

I recently used this removal company for my move from London to Manchester, and I couldn’t be happier with the experience. I was incredibly stressed about relocating my “whole life” and making sure everything arrived safely and without any damage. From the very beginning, the team was professional, calm, and reassuring, which immediately put me at ease.

They handled all my belongings with great care, packed everything securely, and made the entire process feel smooth and organised. Every single item arrived in perfect condition, and the move was completed exactly as promised.

I’m genuinely satisfied with their service and so happy that I found them. I would absolutely recommend this company to anyone looking for a reliable and stress-free moving experience.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Satisfied

After contacting several removal companies in London, I almost gave up, the prices were high, and the communication felt cold. Then I found this company, and everything changed. Mike was honest from the very first call, gave me a fair estimate, and explained every detail. On moving day, Dany and Christian were polite, quick, and so careful with my belongings. They treated my things like their own. The whole process from London to Belfast went smoothly.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Moving house after 55 years. …

Ovi’s Removals moved us in September 2025 from a large house we had lived in for 55 years and were superb! Ian and Adrian organised the careful packing and relocating items into the correct rooms. We filled three large vans and they worked hard for two days while being courteous and friendly. I highly recommend them.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Superb Job

Ovi’s removals did a fantastic job from the zoom survey of our property to putting the final box in our new home. The advice was honest and the company delivered on everything we discussed. The team arrived promptly on the day and did a wonderful job. Our move was over 150 miles and they did it in fantastic time and the communication was spot on.
They made what could have been a very stressful experience, straight forward.
Would highly recommend.

13 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company!

Fantastic company! I used them for the second time this month to help me with my house move and they were brilliant! Polite, professional and super fast!

I will definitely use them again if needed in the future and I 100% recommed them!

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing and efficient

Amazing and efficient. Mario and his team very polite, pleasant and helpful. The worked very hard and efficiently with my move. Great service. I would highly recommend Ovi's removals. Very friendly team.

7 June 2025
Unprompted review
Rated 5 out of 5 stars

Gelu And Ghiță were great

Gelu And Ghiță were great. On time,
got on with it and, overall, exactly
what you’d hope for from your moving team.

31 May 2025
Unprompted review
Ovi's Removals logo

Reply from Ovi's Removals

Thank you!
We’re glad Gelu and Ghiță made your move a great experience.
Appreciate your feedback!
Kind regards,
Ovi's Removals Team

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