Wonderful local shop that we are so fortunate to have in our village. Excellent value and range. Friendly, professional, caring and personal customer service. Helen is brilliant and helped us today an... See more
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Wonderful local shop that we are so fortunate to have in our village. Excellent value and range. Friendly, professional, caring and personal customer service. Helen is brilliant and helped us today an... See more
Company replied
I order the Silver Cubic Ring, having previously bought some other rings from this brand. It's a lovely ring, very unusual which was what I'd been looking for. I ordered the wrong size, so I took it t... See more
Company replied
Ordered pendant only, arrived promptly but packaging torn & partly open, on closer inspection found no pendant in jewellery box which had obviously been stolen! Emailed sales department, just for the... See more
I saw at a stockists some earrings didn’t get them got home then decided too and ordered on line when they came I had ordered the wrong size they were smaller Lizzie kindly said I could return them an... See more
Handmade sterling silver and stone set jewellery collections.
22 Church Road, KT23 3PW, Great Bookham, United Kingdom
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I order the Silver Cubic Ring, having previously bought some other rings from this brand. It's a lovely ring, very unusual which was what I'd been looking for. I ordered the wrong size, so I took it to the shop to exchange it. Lovely staff sorted it for me. Oh and I couldn't help myself.... I bought another ring while I was there! I'm sure I'll buy others in the future. Good price, good quality and nice to find something different!

Reply from Cavendish French
Wonderful local shop that we are so fortunate to have in our village. Excellent value and range. Friendly, professional, caring and personal customer service. Helen is brilliant and helped us today and we found exactly what we needed. Highly recommended! Thank you ⭐️⭐️⭐️⭐️⭐️

Reply from Cavendish French

Reply from Cavendish French
Beautiful jewellery, fast delivery both times I have ordered.

Reply from Cavendish French
Website easy to navigate and very fast delivery..I absolutely love the little dainty ring that I chose..

Reply from Cavendish French
Excellent service. Good quality products. Lovely presentation. Would highly recommend this company.

Reply from Cavendish French
I went to the shop in Bookham, the ladies could not be more helpful, they were not pushy at all. My son and I were buying g a ring for my mum/ grannies, they even let us try on several rings before we chose.
The ladies told us what we had to do as in emailing and ordering , we adored and got the ring within 2 working days. Will definitely but from there again.

Reply from Cavendish French
It is the first time I have purchased anything from this company. The quality of the jewellery is beautiful and looks far more expensive than it is!. I had a query with my purchase and Lizzie bent over backwards to rectify the situation and gave exemplary customer service. A big thank you to her. It is a pity more companies don't take a leaf out of their books and treat customers with decency and respect.

Reply from Cavendish French
Very good service,fast and easy.Quick delivery. I recommend with both hands this shop!Thank you.☺️

Reply from Cavendish French
item was really nice and arrived in a lovely gift box
but the post office took 6 days to deliver.
Ordered a beautiful pair of earrings for my niece's birthday. They were posted out to me promptly the next day. Unfortunately Royal Mail who were their designated courier had not delivery the item until over a week later.
Lizzie from Cavendish French was very helfpful and sought to rectify this by sending a further pair.
Guess what? I received both pairs the same day, and they are beautiful.
Thank you Lizzie and Cavendish French
Excellent service
The pendant was as expected
Delivered on time keeping us informed as to where we were on our order
We will shop here again
Thank you

Reply from Cavendish French
Great selection, good quality, prices are sensible and delivery quick.

Reply from Cavendish French
Great quality rings which were delivered in a few days. Would recommend this company.

Reply from Cavendish French
Excellent product. Exactly as described and reasonably priced. Looks more expensive. Prompt delivery. Bought for my sister whose birthday is in February. Red Jasper is an alternative birthstone to Amethyst.

Reply from Cavendish French
Brooch looks modern and beautiful, delivered quickly. I’m sure my daughter will love it for Christmas.

Reply from Cavendish French
Great catalogue and quick delivery - very personable if you have a query

Reply from Cavendish French
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