Cash Money Reviews 

8,163
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 916 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently appreciate the fast and efficient loan process, noting that funds are deposited quickly and applications are handled smoothly without unnecessary complications. People frequently mention that the staff is exceptionally friendly, professional, and always willing to help with any questions throughout the entire financial procedure. Some reviewers were not happy with communication issues and rigid difficulties regarding aligning payment dates with specific provincial assistance schedules. Consumers also mentioned occasional technical hurdles when connecting bank accounts or experiencing frustrating delays with customer support responses and phone call follow-ups.

What people talk about most

Staff

Customers report great satisfaction with the staff, highlighting that employees are very helpful,... See more

Service

Reviewers highlight positive aspects of service, noting that it is consistently fast, convenient, and... See more

Payment

Customers consistently note ambiguous experiences with payment options, highlighting a mix of efficient... See more

Customer service

People report positive experiences with customer service, highlighting that staff members are consistently... See more

User experience

Users describe positive interactions with user_experience, highlighting a fast and easy loan application... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was great and fast. I had a couple of questions which the operator couldn't answer, and I sent and email twice and received the same standard email in response. The customer service needs to pick... See more

Company replied

Rated 5 out of 5 stars

Cashmoney is always great to deal with for any financial services I've needed, the payday loan process is easy and quick to get through and receive funds through. The one time my cheque was late and... See more

Company replied

Rated 5 out of 5 stars

Shamica at the Queensway Royal York Centre was so helpful and accommodating in getting me set up with a CashMoney line-of-credit today March 9’26. I was and am extremely thankful that she reached out... See more

Company replied

Rated 5 out of 5 stars

Cash Money helped get me out of a bind, and provided me relief. The staff helped change my payday loan in to a line of credit to avoid paying more in interest, and it has been a useful addition to my... See more

Company replied


Company details

  1. Loan Agency

Information provided by various external sources

Cash Money offers short-term loans to Canadian residents.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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4.3

All reviews

(8,163)

868 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

service very good

15 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.

Rated 5 out of 5 stars

Process was quick and easy

Process was quick and easy, the lady was very nice and helpful and answered any questions I had.

11 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for taking the time to leave a review of LendDirect. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

Rated 4 out of 5 stars

quick and easy

27 April 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.

Rated 1 out of 5 stars

Payment was 60 now its switching too…

Payment was 60 now its switching too 200 a month

8 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Rated 5 out of 5 stars

Robert rocks!

Robert B was very helpful. He answered all of my questions and helped me understand the terms of my loan.
You so rock! Keep up the great work! 😁

7 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.

Rated 5 out of 5 stars

Super fast

Super fast. Super easy. Professional, clear instructions. Nothing was shady or glossed over. Every detail was clear and precise. I needed a quick loan due to a financial emergency and Cash Money delivered!

6 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for taking the time to leave a review of Cash Money. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

Rated 5 out of 5 stars

Very Good experience

Very Good experience

6 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.

Rated 5 out of 5 stars

I had an excellent experience with Cash…

I had an excellent experience with Cash Money. Their online customer service was very professional, friendly, and helpful. The staff responded quickly, explained everything clearly, and made the whole process easy and stress-free. I really appreciated their patience and support throughout. Highly recommend their service to anyone looking for reliable and efficient customer support.

5 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for taking the time to leave a review of Cash Money. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

Rated 5 out of 5 stars

Honest people

Honest people

30 April 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

Rated 5 out of 5 stars

Fast and easy

Fast and easy

24 April 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for taking the time to leave a review of Cash Money. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

Rated 5 out of 5 stars

Easy application process and quick…

Easy application process and quick response. Cash Money is the #1 choice for payday loans or installment loans. Guaranteed approval.
Thank you

1 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Our goal is always to provide excellent customer service, so we are pleased to hear your review. We appreciate you!

Rated 5 out of 5 stars

Was a simple process & good service so…

Was a simple process & good service so far. Easy access to funds and payback. Satisfied so far with the service

17 April 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Our goal is always to provide excellent customer service, so we are pleased to hear your review. We appreciate you!

Rated 1 out of 5 stars

This Plaid or whatever it is

This Plaid or whatever it is, has royally messed up my business with you. Where I've been able to take care of my loans is as little as 15 minutes, you've made it something that takes forever now

3 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Rated 3 out of 5 stars

I would have given 5 stars

I would have given 5 stars, but now that it has changed to LendDirect, the website is not easy to use as before.

15 April 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Rated 1 out of 5 stars

I've got a loan that supposed to be…

Ive got a refund today for a loan I made 3 years ago. Thank you, you're good company when it comes to loans and customer service but, what you've done, isn't cool. You lost your reputation now because you couldn't wait 3 days to get paid back. Because of you I couldn't pay back the last loan and it's now on collection I'm hoping to get it waived. You are losing money that you should be keeping but greediness causes this.

It's better if they shut you down for 5 years or so for a lesson teaching.

30 April 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Rated 5 out of 5 stars

I happy cash is always available to get…

I happy cash is always available to get a loan anytime anywhere , instance cash on line or in store , thank you for always there

1 April 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Our goal is always to provide excellent customer service, so we are pleased to hear your review. We appreciate you!

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