It was great and fast. I had a couple of questions which the operator couldn't answer, and I sent and email twice and received the same standard email in response. The customer service needs to pick... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Cashmoney is always great to deal with for any financial services I've needed, the payday loan process is easy and quick to get through and receive funds through. The one time my cheque was late and... See more
Company replied
Shamica at the Queensway Royal York Centre was so helpful and accommodating in getting me set up with a CashMoney line-of-credit today March 9’26. I was and am extremely thankful that she reached out... See more
Company replied
Cash Money helped get me out of a bind, and provided me relief. The staff helped change my payday loan in to a line of credit to avoid paying more in interest, and it has been a useful addition to my... See more
Company replied
Company details
Information provided by various external sources
Cash Money offers short-term loans to Canadian residents.
Contact info
4.3
Excellent
8K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Cash Money
We are sorry to hear that you did not have a good experience with our team members. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.
It will be excellent if I get a loan…
It will be excellent if I get a loan approved
3 June 2026
Unprompted review
Reply from Cash Money
Thank you for choosing Cash Money. We appreciate you!
Reply from Cash Money
Thank you for choosing Cash Money. We appreciate our customers!
Was great experience with them
1 June 2026
Unprompted review
Reply from Cash Money
Thank you for choosing Cash Money. We appreciate you!
Reply from Cash Money
We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.
I have an account with lenddirect
I have an account with lenddirect, need to change my phone number
31 May 2026
Unprompted review
Reply from Cash Money
We’re glad that you enjoyed your visit to LendDirect. Thank you for your review and your business.
So far my experience has been a…
So far my experience has been a positive one. Everything was easy to read. The steps were easy to follow. Within the hour I received my line of credit amt in my back account. Paid a few things all before noon. Hope the rest is as good.
30 May 2026
Unprompted review
Reply from Cash Money
Thank you for choosing Cash Money. We appreciate our customers!
I tried three days to make payment…
I tried three days to make payment through app web page over phone not till Friday 207 pm was it done why every month the method changes why it's so hard to use internet
29 May 2026
Unprompted review
Reply from Cash Money
We are sorry to hear that you did not have a good experience with our team members. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.
was online so no contact.
29 May 2026
Unprompted review
Reply from Cash Money
Thank you for choosing Cash Money. We appreciate you!
well done very easy to apply
28 May 2026
Unprompted review
Reply from Cash Money
Thank you for choosing Cash Money. We appreciate our customers!
Reply from Cash Money
Thank you for choosing Cash Money. We appreciate you!
Easy to loan easy to payback
Easy to loan easy to payback . Friendly help when you need it .
27 May 2026
Unprompted review
Reply from Cash Money
We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.
Reply from Cash Money
Thank you for choosing Cash Money. We appreciate our customers!
Reply from Cash Money
We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.
Quick and simple.
23 May 2026
Unprompted review
Reply from Cash Money
Thank you for choosing Cash Money. We appreciate you!
Website constantly glitchy
Website constantly glitchy. Currently unable to input first name and last name for a loan.
22 May 2026
Unprompted review
Reply from Cash Money
We are sorry to hear that you did not have a good experience with our team members. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.
I have been a loyal customer
I have been a loyal customer for a few years now and I've never had a problem with getting a loan after I paid off a previous loan. I called customer service 4 times and I kept getting the run around and when I asked to speak to a supervisor they put me on a short hold and then came back and told me no one is available and someone will call me back. But I dont understand why I cant apply for a new loan when I've paid off my previous loan
21 May 2026
Unprompted review
Reply from Cash Money
We are sorry to hear that you did not have a good experience with our team members. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.
Amazing business
Amazing business. Great repayment rates. Will do business with again
20 May 2026
Unprompted review
Reply from Cash Money
Thank you for choosing Cash Money. We appreciate you!
Reply from Cash Money
Thank you for choosing Cash Money. We appreciate our customers!
They are always very friendly and…
They are always very friendly and helpful. Even when late they will work with you to get caught up.
12 May 2026
Unprompted review
Reply from Cash Money
We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.