Cash Money Reviews 

8,164
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 900 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and efficient loan processes that make managing personal finances straightforward and stress-free. Many people deeply appreciate the helpful customer support team and flexible repayment options available when unexpected financial emergencies arise. Users note how quick the online and in-store service is, making it easy to access funds without unnecessary complications. Some reviewers were not happy with communication issues, mentioning difficulties getting timely responses from support representatives when asking questions. A few other people also felt that payment schedules could be improved, noting challenges with date alignment for specific assistance recipients.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as friendly, polite,... See more

Service

Customers had positive experiences with service, describing it as fast, convenient, and efficient. Reviewers... See more

Payment

Customers consistently note ambiguous experiences with payment, reflecting a high level of disagreement. Many... See more

Customer service

Clients share positive opinions on customer service, highlighting professional, helpful, and courteous... See more

User experience

Users describe positive interactions with user_experience, highlighting a fast and simple online application... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was great and fast. I had a couple of questions which the operator couldn't answer, and I sent and email twice and received the same standard email in response. The customer service needs to pick... See more

Company replied

Rated 5 out of 5 stars

Cashmoney is always great to deal with for any financial services I've needed, the payday loan process is easy and quick to get through and receive funds through. The one time my cheque was late and... See more

Company replied

Rated 5 out of 5 stars

Shamica at the Queensway Royal York Centre was so helpful and accommodating in getting me set up with a CashMoney line-of-credit today March 9’26. I was and am extremely thankful that she reached out... See more

Company replied

Rated 5 out of 5 stars

Cash Money helped get me out of a bind, and provided me relief. The staff helped change my payday loan in to a line of credit to avoid paying more in interest, and it has been a useful addition to my... See more

Company replied


Company details

  1. Loan Agency

Information provided by various external sources

Cash Money offers short-term loans to Canadian residents.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.3

All reviews

(8,164)

870 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and easy

26 June 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 4 out of 5 stars

Takes too long to get info

24 June 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience with our team members. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.

Rated 1 out of 5 stars

Says I am pre approved yet I get denied…

Says I am pre approved yet I get denied every time it's all a load of bullshit. Just liars that want to take all your money

24 June 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience with our team members. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.

Rated 5 out of 5 stars

Good service

23 June 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for your review and for being a Cash Money customer.

Rated 5 out of 5 stars

Solid

It was fast friendly easy to understand

22 June 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for your review and for being a Cash Money customer.

Rated 5 out of 5 stars

So proud of him

So proud of him

21 June 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 5 out of 5 stars

To pay back

Help and quick

20 June 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for your review and for being a Cash Money customer.

Rated 5 out of 5 stars

Convenient

Fast, convenient service at the click of a button. Easy to pay back loans through e transfer. Rates are reasonable, would highly recommend if you are in need of money now.

19 June 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Cash Money customer.

Rated 1 out of 5 stars

Now what?

ive entered all my information, ive connected my bank, I keep clicking next and it keeps circling to update my information. I need to talk to a human and finalize this loan process, and theres no option besides calling in and thats not readily available for me

15 June 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience with our team members. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.

Rated 5 out of 5 stars

Wonderful service

Wonderful service

12 June 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 4 out of 5 stars

website not working properly

website not working properly

12 June 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience with our team members. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.

Rated 3 out of 5 stars

I screwed up

I screwed up

5 June 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience with our team members. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.

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