Cash Money Reviews 

8,164
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 900 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and efficient loan processes that make managing personal finances straightforward and stress-free. Many people deeply appreciate the helpful customer support team and flexible repayment options available when unexpected financial emergencies arise. Users note how quick the online and in-store service is, making it easy to access funds without unnecessary complications. Some reviewers were not happy with communication issues, mentioning difficulties getting timely responses from support representatives when asking questions. A few other people also felt that payment schedules could be improved, noting challenges with date alignment for specific assistance recipients.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as friendly, polite,... See more

Service

Customers had positive experiences with service, describing it as fast, convenient, and efficient. Reviewers... See more

Payment

Customers consistently note ambiguous experiences with payment, reflecting a high level of disagreement. Many... See more

Customer service

Clients share positive opinions on customer service, highlighting professional, helpful, and courteous... See more

User experience

Users describe positive interactions with user_experience, highlighting a fast and simple online application... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was great and fast. I had a couple of questions which the operator couldn't answer, and I sent and email twice and received the same standard email in response. The customer service needs to pick... See more

Company replied

Rated 5 out of 5 stars

Cashmoney is always great to deal with for any financial services I've needed, the payday loan process is easy and quick to get through and receive funds through. The one time my cheque was late and... See more

Company replied

Rated 5 out of 5 stars

Shamica at the Queensway Royal York Centre was so helpful and accommodating in getting me set up with a CashMoney line-of-credit today March 9’26. I was and am extremely thankful that she reached out... See more

Company replied

Rated 5 out of 5 stars

Cash Money helped get me out of a bind, and provided me relief. The staff helped change my payday loan in to a line of credit to avoid paying more in interest, and it has been a useful addition to my... See more

Company replied


Company details

  1. Loan Agency

Information provided by various external sources

Cash Money offers short-term loans to Canadian residents.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.3

All reviews

(8,164)

870 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Denied everytime

Approval rate is very very low. Got all your important personal information and deny your loan request in the end . Literally a scam and huge time waste.

30 July 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are very sorry to hear that you did not have a good experience. We would like to learn more about your situation. Please send your contact information to customerservice@cashmoney.ca and a team member will contact you.

Rated 5 out of 5 stars

Great service

21 July 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Cash Money customer.

Rated 5 out of 5 stars

Everything was excellent

Everything was excellent, timing, interest, rates and the service; it was all very personal and went very well.

23 July 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you so much for taking the time to leave us this 5-star review. We appreciate you!

Rated 5 out of 5 stars

I like the fact that I can do…

I like the fact that I can do everything over the net.
And I dont have to come in to the office to pay.

28 July 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing LendDirect.

Rated 5 out of 5 stars

customer service

28 July 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, provides flexible payment plans on loans when no one else will help

28 July 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 4 out of 5 stars

Fast service

Fast service, but sometimes difficult to get the amount required. Always easy deposit and payment though

26 July 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for choosing Cash Money. We appreciate you!

Rated 5 out of 5 stars

Great customer service

Great customer service. Money is deposited right away!

16 July 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 5 out of 5 stars

Great pr experience

Had an issue with getting loan called and it was resolved

11 June 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Cash Money customer.

Rated 5 out of 5 stars

Well that's the only reason why I'm…

Well that's the only reason why I'm gonna be there for me on their website so I can get some money $$$$$$$$$$$!!!!!!!!!!!!!!!!!!!!

18 July 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for taking the time to leave a review of Cash Money. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

Rated 5 out of 5 stars

Service

Service , staff and comunication so easy

17 July 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you so much for taking the time to leave us this 5-star review. We appreciate you!

Rated 5 out of 5 stars

Wonderful cash money fast!

needed a quick cash and totally paid off highly recommend

15 July 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Cash Money customer.

Rated 5 out of 5 stars

Easy Peasy Pumpkin Squeezy

The application process was quick and simple! Was approved right away which was awesome and in time for an emergency financial issue. Thank you Cash Money!

16 July 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for taking the time to leave a review of Cash Money. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

Rated 5 out of 5 stars

Greatsetvice

Great service

17 July 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Cash Money customer.

Rated 5 out of 5 stars

great service

easy to get a loan and pay it off

16 July 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for choosing LendDirect. We appreciate you!

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