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Cash for Silver USA Reviews 

418
•
TrustScore 4.5 out of 5

4.7

Gold and Silver Trading Company
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Review summary

Created with AI, based on recent reviews

Evaluating 246 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being incredibly easy, efficient, and smooth from start to finish. People frequently highlight the helpfulness and professionalism of the staff and customer service, noting excellent communication and care in answering questions. Many also appreciate the fair and reasonable offers received, often finding the process straightforward and stress-free. However, some customers also noted that initial offers for their items were often significantly lower than expected or below market value. Some people mentioned difficulties with communication, citing inconsistent answers and a lack of detailed breakdown for the pricing offered.

What people talk about most

Service

Customers had positive experiences with service, often highlighting its ease, speed, and convenience for... See more

Price

Clients share ambiguous opinions on price, with many reviewers expressing dissatisfaction with initial... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as very easy,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and professionalism of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was worried about sending in my family sterling but handled very well. Communication was great. Initial offer was lower than I wanted but when I called they quickly gave more what I was expecting an... See more

Rated 5 out of 5 stars

This is my 3rd transaction with Cash For Silver USA... It is A Reasonable place to sell precious metals & will negotiate & work with a customer for a compromise. They issue fast payments once a deal... See more

Rated 5 out of 5 stars

You kept me in constant contact with shipping. Transaction so far has been flawless.. What I didn't understand is how I could turn down the original offer but before silver was sent back to me you cou... See more

Rated 5 out of 5 stars

When I initially sent my sterling silver to Cash for Silver, they made an offer that was much lower than I expected. They quickly returned my silver and life went on. After watching silver prices jump... See more

Company details

  1. Gold and Silver Trading Company

Written by the company

Cash for Silver USA is the most trusted brand in North America to sell your silver to. We specialize in coins, sterling silver flatware and serving pieces. As well as gold and platinum jewelry, gold coins, diamonds and Rolex timepieces. MILLIONS IN TRANSACTIONS Our company has bought and sold over $150 Million in valuables ranging from sterling silver, silver coins, silverware and other precious metals. FULLY INSURED Every shipment is automatically insured for up to $5,000.00. Additional insurance up to $100,000.o0 USD is available prior to shipping. The policy covers loss, damage during transit and while your merchandise is at our processing facility. UNPARALLELED QUOTES You will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it or return your item(s) free of charge. TENS OF THOUSANDS OF CUSTOMERS Cash for Silver USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your silver coins, sterling silver flatware and serving pieces for the highest possible settlement.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

418 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(418)

246 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Straightforward but—

The process was quite simple and straightforward. However, I requested the payment be made in one form and it was made in another without reason or consultation.

17 December 2025
Unprompted review
Rated 1 out of 5 stars

Can't give you a percentage on spot price for any kind of metal

I would not use this company.For a company, not knowing how much percentage, they want is a company that is trying to get someone out of whatever they can.. No, matter what the
Price of it is going up or down. It does not affect the price that they want. If it does, they're trying to get over on someone I recently tried to sell silver to them. But over the phone, he could not give me a percentage of what they're looking to make to me. That's bad business.
You should know as a company. What you're willing to pay over or under spot.
The spot price. If someone can't give you the percentage. they're trying to get over on you.Every business knows how much they want to make regardless of what the spot price is. I highly do not recommend using these people.They're here to take advantage of whoever they can.

30 November 2025
Unprompted review
Rated 5 out of 5 stars

Selling silver

Seamless process from start to finish. Fair prices. Exceptional customer service and support.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Very easy to do

Very easy to do. They keep you advised and offer free shipping. Handled quickly. Answered every question in a timely manner. Pleasant staff to deal with.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

This was a very easy process

This was a very easy process. All I did was contact them tell them what I wanted to sell and fill out my information The next thing you know, I was notified my shipping label was on the way. After just a few days, I was notified that my shipment had been received.On the next day, I was given a quote. A very easy process.

1 December 2025
Unprompted review

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