Cash for Silver USA Reviews 

417
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 246 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being incredibly easy, efficient, and smooth from start to finish. People frequently highlight the helpfulness and professionalism of the staff and customer service, noting excellent communication and care in answering questions. Many also appreciate the fair and reasonable offers received, often finding the process straightforward and stress-free. However, some customers also noted that initial offers for their items were often significantly lower than expected or below market value. Some people mentioned difficulties with communication, citing inconsistent answers and a lack of detailed breakdown for the pricing offered.

What people talk about most

Service

Customers had positive experiences with service, often highlighting its ease, speed, and convenience for... See more

Price

Clients share ambiguous opinions on price, with many reviewers expressing dissatisfaction with initial... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as very easy,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and professionalism of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was worried about sending in my family sterling but handled very well. Communication was great. Initial offer was lower than I wanted but when I called they quickly gave more what I was expecting an... See more

Rated 5 out of 5 stars

This is my 3rd transaction with Cash For Silver USA... It is A Reasonable place to sell precious metals & will negotiate & work with a customer for a compromise. They issue fast payments once a deal... See more

Rated 5 out of 5 stars

You kept me in constant contact with shipping. Transaction so far has been flawless.. What I didn't understand is how I could turn down the original offer but before silver was sent back to me you cou... See more

Rated 5 out of 5 stars

When I initially sent my sterling silver to Cash for Silver, they made an offer that was much lower than I expected. They quickly returned my silver and life went on. After watching silver prices jump... See more


Company details

  1. Gold and Silver Trading Company

Written by the company

Cash for Silver USA is the most trusted brand in North America to sell your silver to. We specialize in coins, sterling silver flatware and serving pieces. As well as gold and platinum jewelry, gold coins, diamonds and Rolex timepieces. MILLIONS IN TRANSACTIONS Our company has bought and sold over $150 Million in valuables ranging from sterling silver, silver coins, silverware and other precious metals. FULLY INSURED Every shipment is automatically insured for up to $5,000.00. Additional insurance up to $100,000.o0 USD is available prior to shipping. The policy covers loss, damage during transit and while your merchandise is at our processing facility. UNPARALLELED QUOTES You will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it or return your item(s) free of charge. TENS OF THOUSANDS OF CUSTOMERS Cash for Silver USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your silver coins, sterling silver flatware and serving pieces for the highest possible settlement.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

417 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(417)

244 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Customer Service 👍 Value 👎

I do appreciate the customer service. This is always good to have. However, if I wasn't stressed for cash.. i would have just gone elsewhere. The current spot price vs the offer is in my opinion considerably low.
I sent the over 6g of silver. Spot price yesterday 89. I was given $313 and that included an extra 10% bonus. So. Quick math... i got $50/g 60%??? Sorry never again.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

I was worried about sending in my family sterling but handled very well. Communication was great. Initial offer was lower than I wanted but when I called they quickly gave more what I was expecting and check was received within 3 days. Will definitely consider them for selling things in future.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Cash for Silver is professional!

Cash for Silver provides a great service and has made the process of exchanging gold or silver for cash so easy! Their customer service is top notch and I feel confident they give a fair value for my items and highly recommend them!

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Straightforward and fair

This is the third time I have used this service and each time the process has been very easy and super efficient. Cash for Silver makes the transaction seamless by providing everything needed for insured and tracked shipment and is very prompt at responding to my questions. The last transaction I had with them I had a question with regard to their quote. I was able to get an actual human being on the phone who was pleasant and answered my questions with care and an obvious understanding of the appraisal process. Their offers are fair and there is never any pressure to accept. The turnaround time for receiving payment is fast. Overall my experiences using this service have been excellent.

11 January 2026
Unprompted review
Rated 5 out of 5 stars

You kept me in constant contact with…

You kept me in constant contact with shipping. Transaction so far has been flawless.. What I didn't understand is how I could turn down the original offer but before silver was sent back to me you counter offered with a much more generous offer which I accepted. For that I'm pleased.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

very good people

very prompt, seemed to consider the customers needs,
I would definitely recommend.
I felt good doing business with them.

8 January 2026
Unprompted review
Rated 4 out of 5 stars

Overall a good experience.

Offer was made in a fair amount of time. Initial offer was rather low considering the present silver spot price. I asked for a reconsideration and received what I thought was fair price, not the best, but fair.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

There could not have been an easier way…

There could not have been an easier way to collect money for things laying around the house I didn't need anymore. They literally sent me prepaid shipping envelope and someone came to my door to pick it up when I called and said I was ready. What an amazing service I am so beyond happy I will be using them again and again and again.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

From beginning to end

From beginning to end, they let me know what was going on and how long it would take. It was so easy. I’m glad I used the service. I had a lot of things that I didn’t use and didn’t wear and they purchased it from me at a fair value thank you so much….

30 December 2025
Unprompted review

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