CASETiFY Reviews 

You do not accept discover.
Your payment system is lacking. Could use improvement.

I like the product, but would appreciate a more user-friendly photo-editing option. Trying to fit a photo onto the case takes more time and skill than necessary.

I loved my case. I customized it with my own picture and turned out great! I added a text to my picture before uploading it to the app for customization as they don’t have the option of adding text. People compliment it every time. ♥️

Absolutely horrible customer service. Case and other phone accessories qualities are poor and they make misrepresentations about the warranty and guarantees.

The website is very easy to navigate and use. This is my second casetify case and I plan to continue ordering from here!

My order was shipped very quickly and arrived fast, I also appreciate the back to school discount plus the extra 5% off by ordering through the app. I especially appreciate the eco-friendly packaging, as each case came in a recyclable paper envelope within a cardboard box and paper mailer which is super cool.

This is my first time ordering from casetfy. I’m looking for a pretty but durable case for my iPhone 17 pro. I’m very hopeful!! Thank you

Product quality has really declined. Basically a sticker on some plastic now. 10-day “no questions asked” return policy is a scam if you can even find out how to initiate it. Original shipping deductions and return shipping leave you with very little of the original purchase price. Explore other options for you next case.

I can accept that cases are expensive, really. The constant poor tax of mediating expenses is everywhere, make the choice of drop fifty on a decent case or cross your fingers and hope you don’t have an accident and have to drop a thousand on a replacement phone instead. The thing is, I, a person who has to make choices between ac and food every few months, cannot imagine a market looking at something like Phone cases and go “Ah yes! This obviously a lifestyle choice!”

Getting begged for permission to save my information at every step, getting a dozen ad’s and a “how’d we do on the transaction you completed by yourself, by the way did you know we have an app” has done exactly one thing, and it’s make me doubt my purchase. If the expectation is that I would want to buy another case, my assumption is because the case is going to be bad, not the reverse. Filling my inbox with a handful of extra uhm-actually-also is not encouraging. Here’s hoping the case is decent, settling to buy a case was already anxiety inducing, what a headache.

Very good service and product. I love it

I like CASETiFY's products and after-sales service very much. It's really good value for money. Thank you!

I have used these cases for over 5 years never broke once. Saved every dropped phone.

Good. Good good

there are orders that have not been sent.

Editing my rating from 5 to 1 star as I received an email and text not long after placing my order stating due to copyright infringement, they could not print my case as I had used photos of celebrities. CASETIFY themselves asked ME if I wanted a different design, so I sent two new photos asking if either of those could be used, and was told they could not modify my order since I paid using Klarna, which I'm not sure why it matters how I paid, modifications to orders should be allowed no matter what, especially in instances like this. Because they were not able to use the two new photos either, I just advised them to cancel my order. This was my first time ordering with CASETIFY, and will certainly be my last. How unfortunate because one of the cases I chose was for my daughter and she really liked it.

Great product, once threw my phone at the wall and the wall broke while the phone had not even a single scratch

The grip I ordered came with a manufacturing defect, so I reached out to customer service. They addressed the issue promptly and I received a replacement yesterday. I really appreciate their fast and efficient service

Great variety of products for iPhone Air. Easy to navigate the website and smooth purchase transaction. Also, got to use the back to school discount as a first customer.