I've really liked Casetify in the past when I had an iPhone. I didn't buy a Casetify case when I got my Samsung Z fold 7 because I saw no cases with a hinge protector. Now two broken cases later I'm b... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
There was a wide variety of cases and I know they're of high quality due to others in my circle having them. Navigating the website was a bit of a pain however as it never seemed to remember the phone... See more
I received my MagSafe phone case when expected. The MagSafe ring works perfectly, the print reproduction is excellent, and the case seems high-quality. The one thing I’m not crazy about aais that the... See more
Great products, really cool designs, is bit on the pricy side but i would rather get a product that is really durable like Castify products than getting something that isn't made that well.
Company details
Written by the company
Founded in 2011, we first featured custom phone cases by using Instagram photos. We have later expanded to selling accessories with different designs. Since then, CASETiFY has grown into one of the three biggest accessory brands in the world. We have collaborated with multiple brands such as Disney, Star Wars™, Harry Potter™, DHL, Blanc & Eclare, Pokémon, Vetements, and Saint Laurent for phone case collections.
Contact info
United States
- hello@casetify.com
- casetify.com
3.7
Average
154K reviews
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RUN from this company they are AWFUL!
Awful experience case doesn't work and they dont give a crap about their customers. If you have a Samsung and want a mag case just look elsewhere. This company is an absolute joke. Ive tried twice and been disappointed both times. I learned my lesson.
5 May 2026
Unprompted review
Reply from CASETiFY
Hello there,
We're sorry to know what you've experienced - and it certainly doesn't sound normal, so we appreciate the time you took to write in about it.
We've tried to see if there is someone from our team assisting you, but we were unable to locate your order. Could you update this review with your Order Number so we could look into this further? We'd love to see how we can help.
At the same time, we're supporting you across various platforms, including Facebook, Instagram, X, and our official website.
Regards,
Hermione @ CASETiFY
Great all of them
27 March 2026
It is easy to communicate with them.
27 April 2026
Unprompted review
Reply from CASETiFY
Hi there,
Thanks for taking time to share your feedback with us. Shipping is part of the key components we're always looking to improve, so we appreciate your feedback on your experience.
We're sorry that the quality check of the order took a longer time than expected due to influx of order volumes. Please allow a bit more time for the dispatch which should be within the estimated timeframe that is originally indicated upon checkout on the order confirmation.
Please bear with us and we can assure that our Production Team is doing everything to expedite the process and have orders shipped at the soonest possible.
Regards,
Hermione @ CASETiFY
Garbage customer service
This is unacceptable. Your customer service has been misleading and inconsistent, and there has been a clear attempt to shift responsibility instead of resolving the issue. I expect this matter to be handled properly and without further delay!!!!!!!!!!!!!!!!!🤬🤬🤬😡😡
3 May 2026
Unprompted review
Reply from CASETiFY
Hello there,
We're sorry to know what you've experienced - and it certainly doesn't sound normal, so we appreciate the time you took to write in about it.
We've tried to see if there is someone from our team assisting you, but we were unable to locate your order. Could you update this review with your Order Number so we could look into this further? We'd love to see how we can help.
At the same time, we're supporting you across various platforms, including Facebook, Instagram, X, and our official website.
Regards,
Hermione @ CASETiFY
Case and screen protector broke day one
Dropped phone once and it popped out of the case and shattered. Customer service never got back to me. Do not spend money here
26 March 2026
Reply from CASETiFY
Hey there!
Thanks so much for letting us know about the issue you've experienced, which certainly doesn't sound right!
We'll shoot you an Email to address this situation and hope that we can get things sorted for you very soon. We're really grateful for how patient you've been here, and sincerely apologize for any disappointment caused.
At the same time, we're supporting you across various platforms, including Facebook, Instagram, X, and our official website.
Regards,
Hermione @ CASETiFY
Love the products
Love the products. The designs are amazing. The prices are a bit high, but I'm happy with the products quality.
Definitely would order again.
27 November 2025
Great product
16 December 2025
I just my phone case and it’s…
I just my phone case and it’s wonderful. The colors are vivid and fun and of course, the case fits perfectly! This is my second case from you and again, I am thrilled.
29 April 2026
Disappointing quality and warranty period
I really loved my possum phone case when I first got it. I received so many compliments from my friends. I noticed in March that the artwork was flaking off. I tried to file a warranty claim and learned that it's only a 6 month warranty. I wish I hadn't spent over $60 on a case that would not even last 7 months.
13 July 2025
Reply from CASETiFY
Hi Elyse,
Thanks for reaching out, and we're truly sorry to hear that.
We can see that our teammate has been in touch via Email and awaiting your response. Hopefully, we'll be able to get this sorted for you as soon as we can. Kindly get back to us in Email and we will surely follow up!
At the same time, we're supporting you across various platforms, including Facebook, Instagram, X, and our official website.
Thank you very much.
Regards,
Brooke @ CASETiFY
The delivery is too late.
25 March 2026
Reply from CASETiFY
Hi there,
Thanks for reaching out, and we're truly sorry to hear that.
We can see that our teammate Tacita has been in touch via Email and awaiting your response. Hopefully, we'll be able to get this sorted for you as soon as we can. Kindly get back to us in Email and we will surely follow up!
At the same time, we're supporting you across various platforms, including Facebook, Instagram, X, and our official website.
Thank you very much.
Regards,
Brooke @ CASETiFY
I’m really satisfied with CASETiFY
4 May 2026
very good protection for the phone
27 March 2026
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