The sales assistant was incredibly helpful, talking us through our options, letting us try our little boy in different seats and fitting our new seat for us. The shop was welcoming, with a small play... See more
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Independent childrens car seat advisor and retailer offering free advice. Located in Bishop’s Stortford covering Hertfordshire, Essex, Cambridgeshire, Bedfordshire and Suffolk. Face to face local appointments and virtual assistance to the rest of the UK. Official retailer of Axkid, BeSafe, Britax, Joie and Avionaut Car Seats and accessories.
Contact info
Unit 1 The Links Business Estate, Raynham Road, CM23 5NZ, Bishop's Stortford, United Kingdom
- +44 1279 746056
- info@carseatninja.com
- carseatninja.com
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Had a great experience with Car Seat Ninja. We bought two Avionaut Stardust seats and a Pixel Pro 3 and the whole process was really easy. They were super helpful and knowledgeable, answered all our questions, and helped us pick the right seats without any pressure.
Everything arrived quickly and we’re really happy with the quality of the seats. Would definitely recommend Car Seat Ninja if you’re looking for good advice and great service
Speedy delivery, brilliant ERF seat
Brilliant ERF seat, Axkid Minikid 4 Max.
Nice and compact for Nanny's Kia Picanto.
High centile 3.5yr old very happy with his new seat, very comfy.
Speedy delivery from Car Seat Ninja - very happy, thanks.
Great company
We were given a warm welcome and thorough explanation of what seats would suit our child. The showroom is bright, clean and easy to find. We have used Car Seat Ninja previously and would not hesitate to use again or recommend to others.
Excellent
Excellent store!! Very helpful and knowledgeable, and quick and easy communication when placing my order. Car seat arrived promptly and I’m delighted with my purchase. Would highly recommend!!
Absolutely amazing service
Absolutely amazing service! Advice on which seat would suit my child and my car. Seat arrived in 24 hours! And amazing after support with fit checks etc
Brilliant service - will always come back
Brilliant service. Bought our BeSafe Stretch and our Axkid Mini Kid 4 from Car Seat Ninja. Had some installation questions after we took the seats out and then reinstalled. Natalie was really kind and came back to us swiftly - even out of hours which we really appreciated as we don’t have any other seats to rely on and were worried about getting it wrong. Will definitely keep coming back as the kids grow :)
Amazing service
Amazing service. I sent a message asking for suggestions for 2 new seats, the person I spoke to was so unbelievably helpful and I was able to order the same day. Delivery was so quick and then I was able to send photos to check the fit for the seats as well, again they were so helpful and kind! Thank you
Supportive advice efficient sales and…
Supportive advice efficient sales and postage.
Brilliant service and super quick shipping! 🤩
The chat function on the website was brilliant, they were able to confirm if they had my choice of seat and case in stock and confirmed when it would be dispatched and delivered which was at my house in less than 48 hours after my first enquiry! Amazing service out of hours and even gave me a discount code as I wanted 2 car seats! Super happy and would not hesitate to buy from them again and highly recommend!
Fantastic service
Fantastic service, very easy to book and responded quick to query, helped us choose 2 extended rear facing car seats, helping us see the fit and the features they offer, very patient with no rush or pressure to decide, helped install in to cars and made sure the fit was correct, wouldn’t go anywhere else for a car seat
One the the best independent companies for ERF
Absolutely great experience again . 2nd time using Carseat Ninja. Fantastic customer service and aftercare. 100% would recommend to anyone. Will definitely be using them again in future purchases.
Nat was extremely helpful and answered…
Nat was extremely helpful and answered all my concerns/questions to ensure my child is safe.
Natalie was very helpful and answered a…
Natalie was very helpful and answered a few questions we had on another car seat we had. Our order was prepared and collected at short notice.
Would highly recommend car seat ninja
Such great advice
Such great advice, felt so confident ordering with carseatninja! The fit of our new car seat is perfect with the fastest delivery!
Extremely fast shipping , fab service all around 🥰
Extremely fast shipping , fast fit check ! So pleased to know my baby is supported in a great seat 🥰 and car journeys are fab now we’re out of the infant carrier ! Thanks car seat ninja will definitely use again
Very knowledgeable on car seat safety
Natalie was so knowledgeable. She helped us weigh up pros and cons to make the right decision, and shared her knowledge on fit and safety. It was really easy to book an appointment and we got one really quickly. Lots of choice in store from well respected brands in car seat safety. Highly recommend
Always brilliant customer service
I have ordered several seats and accessories form Car Seat Ninja (multiple cars). All items come very quickly and in perfect condition.
Natalie provides brilliant customer service and when I have needed advice, she responds promptly.
I will continue to shop from Car Seat Ninja until we reach the point of not requiring car seats anymore and I recommend them to lots of people!
Blown away with the customer service
Blown away with the customer service. I needed to buy two new car seats for my 3 year old twins. I enquired via the webchat about an isofix base not really expecting a response as this was during the christmas holidays. Not only did i receive a swift response the seller enquired about the height weight of my children was able to recommend a better car seat for the same price that would last my children longer than the one i was originally looking at. The seats were delivered within 3 days with dpd. This was to northern ireland where some English businesses do not deliver to. The seats are beautiful, i installed them myself. They are so comfortable looking and the kids love them. The seats are excellent but the customer service is what sets this business apart from other sellers. Highly recommend.
Cannot recommend this enough!
Cannot recommend this enough! We had been given the details for this via SCBU after having a premature baby and thank god they did.
Took all the stress and floods of information out of the decision. Couple of questions via WhatsApp and we had a car seat recommendation in minutes (on NYE as well!)
Ordered very easily via the website and was delivered within about 48 hours!
If you need to get a car seat, especially if you have a premature or small baby, do not hesitate to use this service.
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