Easy to apply online. Great people to deal with. Great communication through out the process. Loved the portal to be able to check on the progress of the application and being able to uploa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Loans for ALL customers in ANY location in NZ. Why use anyone else come to the Number 1 provider of Kiwi Car Loans and personal finance who can get the job done. We are not like the other companies.
Contact info
7 Quail Place, 3240, Hamilton, New Zealand
- 0800114974
- team@carpow.co.nz
- carpow.co.nz
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 62% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Initially I advertised my car on Marketplace
Initially I advertised my car on Marketplace, but soon changed after nearly being scammed! If it wasn’t for ANZ blocking my card I would have been!
I then advertised on TradeMe feeling they have safety systems in place. Amelia at Carpow saw my car on TradeMe and said they had a buyer who was happy to pay the asking price, sight unseen.
Amelia explained everything to me, because I don’t sell my car very often.
It all happened very smoothly and efficiently. I received the asking price in my bank account and the new owner came and picked her up. It was so easy and reassuring. I did my due diligence and after exploring found that Carpow are a well known NZ car finance company, so I went ahead with less trepidation. Now I know they’re the real deal, I’d happily work with them again!

Reply from Carpow

Reply from Carpow
I would just like to say a huge…
I would just like to say a huge thankyou to Rachel and Amelia From Carpow they made buying this car so effortless. They organized everything from application, loan, Warranty, insurance. Honestly all i had to do was pick it up and drive it home. I've brought a few cars in my time but this was the easiest by far . Again thankyou so much i honestly cant say enough

Reply from Carpow
Zero muck about.
My time is on short supply as a professional. I found a car that I wanted, but needed to sell my existing. Carpow made the process simple, easy and there was zero hassle or time wasted, unlike the other lending contacts. If your time is valuable I suggest you use Carpow.

Reply from Carpow
Thanks to Madi for her assistance
Thanks to Madi for her assistance! Great customer service 🙌

Reply from Carpow
Very fast process
Very fast process , very good communication, I’m very happy with the outcome

Reply from Carpow
Best experience EVER
Being such an awkward person, having everything done online was one of the best experiences I have had when applying for finance. Everything was done and moved so fast i was truly amazed. Amelia not only was amazing she explained everything so I fully understood where I stand. Her calm personality and humor will definitely be something that will be mentioned when recommend others to go through the process.
Thank yous for everything yous have done to help me get into a car hassle free

Reply from Carpow
This was the best and stressfree…
This was the best and stressfree service ever had it all sorted in under 3 hours. You carpow are the MVP the goat

Reply from Carpow
Our rep was extremely helpful and made…
Our rep was extremely helpful and made the whole process super simple

Reply from Carpow
The team are awesome to talk to over…
The team are awesome to talk to over the phone and its easy to navigate through the portal for paper work. All in all, I'm happy so thanks guys :)

Reply from Carpow
Great experience
The experience was very straight forward, the customer service was awesome, and everything was so quick, i didnt expect to have a car as soon as i did. Thank you

Reply from Carpow
That you got me the loan for my dream…
That you got me the loan for my dream American truck
Also easy to deal with

Reply from Carpow
Right from the beginning the process…
Right from the beginning the process was smooth yes minor hiccups mostly from my end but smooth all the way great communication from both Lisa and Kim. Kim was soooooooo awesome she gave sound advice when I was stuck the whole process was easy including the application process great awesome service would highly recommended you guys again appreciate all of you guys for helping me through out the whole entire process

Reply from Carpow
Could not recommend them more
Could not recommend them more! Amelia was the biggest help through out the application and her customer service and communication was outstanding! I was able to contact her whenever I needed help or reassurance with anything along the process and she was efficient and quick to respond! 5+ Stars!!!

Reply from Carpow
Easy and clear communicaton!
It was so nice knowing someone else was helping with the process of selling my car. Super easy to communicate with as well.

Reply from Carpow

Reply from Carpow
It was a amazing experience with…
It was a amazing experience with Melanie very friendly,helpful and straightforward she explained everything so I could understand.
So please pass on my review as she made my day.
Thanks Melanie

Reply from Carpow
Excellent service
We have received excellent service! Our agent Maaps Hemi-Bateman was very supportive and patient with us. He was absolutely amazing, transparent and kept us well informed throughout the process.

Reply from Carpow
Lynette and Mel are legends
Lynette and Mel were so helpful patience real genuine customer focused and service top notch they both deserve a pay rise as I was very busy with my work however they both were very helpful with my wife happy wife happy life Nga Mihi Nui Shar Talaepa

Reply from Carpow
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







