On the face of it the carpet looks great but when fitter came to do the stairs with it he had many problems with the backing coming away from the carpet. He managed to get enough to complete he job (... See more
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Review summary
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Reviews shaping this summary
Excellent : a fair value for money price delivered on time Good:- Good customer support was available during normal working hours and they helpfully brought the delivery date forward to an earlier s... See more
Excellent lino - but I didn't like paying £20 for delivery and will probably put me off buying again in the future, especially considering I was waiting almost a week for delivery. I wouldn't mind pa... See more
The carpets and price were fantastic and easily 5 stars. The only reason for dropping a star was the rolls the carpet were delivered on had been bent and so the carpet had a crease down the middle. It... See more
Company details
About Carpet Warehouse
Written by the company
With years of experience in the market and an industry-leading online partner in artificial grass, Carpet Warehouse streamlines the process of buying carpets and flooring online.
Save over 50% on the best vinyl flooring, laminate, LVT, carpets and underlay compared to high-street prices, and choose the perfect style from the comfort of your own home.
Click below to get started.
Carpets Vinyl Laminate Rigid Core SPCWhy Choose Carpet Warehouse?
Written by the company
- Free Flooring Samples 📦
- We offer a free sample service on all ranges. Simply select up to four carpet, vinyl, laminate, or SPC styles, and have them sent directly to your door, free of charge.
- Express Delivery 🚚
- Eager to get started with your new carpet or flooring upgrade? We provide fast, free UK delivery on orders placed over £299.
- Satisfaction Promise 👍
- With over 3,000+ 5-star reviews across our brands, we pride ourselves on providing exceptional products and services. Simply get in touch with our team if you're not 100% satisfied with your order.
- Room Visualiser Tool 📸
- Our advanced room visualiser tool allows you to get a clear, instant look at what your new room might look like with one of our high-quality flooring ranges installed. Simply upload a photo to get started.
- Exclusive Offers and Discounts 🛍
- Relived of the high-street retail store burden, we love being able to offer our customers incredible deals on even the most luxurious carpets and cushioned vinyl flooring ranges.
- 0% Finance Options ✅
- We accept a wide range of payment methods at Carpet Warehouse, including 0% finance flooring options through our partners at Klarna.
- Trade Offers & Services 🛠
- Buying for trade purposes? Contact our team to learn more about exclusive benefits and available sample services.
Why Choose Carpet Warehouse?
The UK's Leading Online Carpet Store
At Carpet Warehouse, we're all about bringing the personalised in-store carpet buying experience to your doorstep.
This means providing you with all the information and product options you need to make the right choice on your flooring upgrade, while also providing stellar customer service that you can believe in.
Who We Are
As a family-run business with a close-knit, experienced team, we pride ourselves on putting the customer first and going the extra mile with service.
We're also uniquely placed to offer unbeatable value for money on ranges, whether you're looking for cheap carpets that will last long-term in a rental property, or luxury vinyl flooring for a brand new family home.
Which Flooring is Right for Me?
Looking for the perfect tile, plank, or herringbone pattern for your home, but unsure of where to start? We supply a wide range of flooring types to suit all budgets and requirements.
Visit our website to learn more about the benefits of each flooring style and get started with your dream home upgrade.
Contact info
Unit 1a Superstop Buildings, L36 6AN, Liverpool, United Kingdom
- 0330 175 5667
- sales@carpetwarehouse.co.uk
- carpetwarehouse.co.uk
4.4
Excellent
5K reviews
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Excellent, professional service from start to finish
I am very happy with the whole experience. I had to check something with the vinyl I ordered and the customer service was excellent and the agent was able to answer my question. The delivery came as arranged and the delivery men kept in touch the whole time, (due to traffic problems caused by a large event locally, they had been delayed). They were still polite, professional and apologetic despite this being something out of their control. Overall an excellent service and I am very happy with the vinyl flooring.
5 August 2026
Reply to customers queries prompt and…
Reply to customers queries prompt and efficient. Good efficient service will definitely use again.
9 September 2026
Unprompted review
Thank you carpet warehouse
I would just like to say thank you to carpet warehouse
Darren and Katie
Carpet warehouse go the extra mile
They have been very helpful in sorting out a problem with a carpet I had. From them
I am so thankful to them to make us feel happy with our purchase.
I have always used this firm and have always been happy and you never have to worry They will always make sure everything is OK
3 September 2026
Unprompted review
Excellent customer services, product and delivery …
Shelly was excellent at communicating with me even out of hours. The delivery was arranged promptly and the drivers were also excellent.
I am really happy with the floor and it has saved so much money compared to buying the same spec product from a local retailer. I will definitely be using the company again for future floor coverings.
2 September 2026
Unprompted review
Perfect from ordering to delivered
Perfect from ordering to delivered, thank you 5*
9 September 2026
Unprompted review
Vinyl arrived on time & a good quality.
2 September 2026
Unprompted review
Carpet Warehouse - Top marks! Chris and the sales team were…
Chris and the sales team were communicative, courteous and friendly. The vinyl arrived promptly and looks great. I had never bought any flooring from Carpet Warehouse of any other online company and this proved a really positive experience, thank you!
I know that a couple of friends are likely to take up my recommendation to check out Carpet Warehouse.
Kay Coombes
8 September 2026
Unprompted review
Great company
Great company! We needed help figuring out what sizes we needed for a large room and Chris was so helpful! Great price, and Chris checked in along the way to update with delivery ect. Haven't laid the flooring yet but can't fault the service from start to finish. Would definitely recommend.
2 September 2026
Unprompted review
Poor photos on website
The carpet looked nothing like it did online and Carpet Warehouse will not accept a return past 7 days
9 September 2026
Unprompted review
3rd time ordering from these love…
3rd time ordering from these love product and they come quick too
1 September 2026
Unprompted review
Very efficient - good quality
Good size sample sent. Quick delivery. Looks great
3 September 2026
Unprompted review
Order was dispatched quickly and…
Order was dispatched quickly and arrived as scheduled, flooring quality is excellent
28 August 2026
Unprompted review
We were very pleased with the service
We were very pleased with the service. The samples we ordered were a bit slow arriving, but once we made our choice and ordered, the delivery was swift and efficient
3 September 2026
Good service
Good service , turned up on the day as stated. Phoned on the day of delivery and product was as described.
3 September 2026
Unprompted review
Great customer service
Great customer service. Lost in transit the first time but carpet warehouse rectified and sent the original samples as well as some alternative samples I hadn’t even ask for. Great service and very apologetic. Not their fault, but the courier so 5 stars all the way.
5 September 2026
Unprompted review
Wide range of styled n colours
Wide range of styled n colours. Fast delivery and friendly guys
3 September 2026
Unprompted review
Great service - Gordin was super helpful!
Gordin was super helpful and responded to my query very quickly! I'd highly recommend carpet warehouse to anyone looking for new carpet or any queries about existing carpet!
8 September 2026
Unprompted review
Excellent samples
Excellent samples - really decent size and each clearly labelled with what colour and style they are - will make choosing what we need really simple.
Easy to order samples and arrived very fast - 100% recommend
7 September 2026
Unprompted review
Very happy with the carpet and colour
Very happy with the carpet and colour
7 September 2026
Unprompted review
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