This was my second time shopping at Carpet Avenue, and I can confidently say that I LOVE how fast the delivery is! Both times, the carpets arrived quickly, clean, and very well packaged. This time,... See more
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Great service. Ordering was easy and delivery was fast. The carpets arrived in good condition. However, they ship carpets folded rather than rolled. While the folding has been done carefully and I hav... See more
Me and my husband are beyond satisfaction with the carpets we picked! They are exactly as the pictures showed and described, quality is amazing and the patterns are so beautiful. Also worthy to menti... See more
The carpet is really beautiful. A bit lower pile height than I expected because it said about 12mm on the website but is actually more like 8mm. Otherwise customer service was great and I love the... See more
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Contact info
Bargkoppelweg 64, 22145, Hamburg, Germany
- 08 503 020 44
- info@carpetavenue.com
- carpetavenue.se
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Such a Lovely Shopping Experience
This was my second time shopping at Carpet Avenue, and I can confidently say that I LOVE how fast the delivery is! Both times, the carpets arrived quickly, clean, and very well packaged.
This time, I ordered two carpets so I could see which one would fit best. Since I’d already had a great experience and knew the return process was quick and easy, I wasn’t worried about ordering both. I’m really happy with the service!
Easy to order and fast to receive the…
Easy to order and fast to receive the beautiful carpet.
It is a really beautiful carpet
It is a really beautiful carpet! We are delighted with it. And delivery was very quick.
We can highly recommend Carpet Avenue!
Everything went so smoothly and I’m…
Everything went so smoothly and I’m extremely happy with my new rug 😊
Bra service!
Best carpets I ever had
Me and my husband are beyond satisfaction with the carpets we picked! They are exactly as the pictures showed and described, quality is amazing and the patterns are so beautiful. Also worthy to mention that the delivery is extremely fast! We will for sure recommend to our friends!
The best
The best
Very cute and beautiful carpet, I was looking after a ghasghai carpet. When I saw this rug, I fell in love with it immediately. Today the rug arrived and it is nicer than the picture. Very satisfied.
Great service
Great service. Ordering was easy and delivery was fast. The carpets arrived in good condition. However, they ship carpets folded rather than rolled. While the folding has been done carefully and I haven’t noticed any damage so far, it’s not considered best practice for long-term carpet care. I’d prefer if they shipped them rolled to avoid the risk of creasing or damage.
Very fast service and amazing quality.
Perfect Navahand rug
The Rug is perfect in both quality and match. The delivery was quick (3 days).
My cat loved it!
Lovely rug and fast delivery
Lovely rug and fast delivery! I’m very very happy with my purchase. In terms of improvements please add PayPal and/or American Express as payment method.
Beautiful carpet in excellent condition…
Beautiful carpet in excellent condition delivered faster than I expected!
Website accurate and fast delivery
Quality, colors and size were the same as on the website; also fast delivery (2 days).
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