Initially I found it difficult to discuss my requirements but once I spoke to Chris in depth, he was able to support me through the car loan application process. He was then incredibly helpful and und... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very polite staff , very helpful staff , well explained everything that was happening etc , kept in contact with updates , everything went very smoothly. Highly recommended.
Absolutely fantastic service from Mo! From start to finish, polite, knowledgeable and always on hand literally the car was funded within 24 hours and this was started on a Sunday! Seamless process wit... See more
I can’t thank Car Money Finance enough for their tenacity, communication and support throughout my finance journey. Starting with them finding me an excellent finance deal with a great APR rate.... See more
Company details
Written by the company
You are in good hands with the car finance ninjas! CarMoney are one of the UK's leading car finance brokers, and have been making customers very happy since 2016 and, according to our reviews, we are pretty good at it! If you are looking for great rates and a top-notch service, then you have come to the right place. We tailor rates to you, so you can make an informed decision and drive away happy. We work with a panel of top lenders from across the UK to find you the best possible deal, and do all of the paperwork for you. So all you need to do is decide on your new car! So if you are looking for the best rates, and a clear and transparent service, then look no further. There are no hidden fees, no confusing jargon, just excellent rates and service. Come and see why we are rated so highly by our customers! Representative 17.8% APR. CarMoney is a broker not a lender.
Contact info
Precision House, McNeil Drive, Motherwell, ML1 4UR, Glasgow, United Kingdom
- info@carmoney.co.uk
- carmoney.co.uk
4.7
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 49% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Made a stressful situation far less…
Made a stressful situation far less stressful
Easy to deal with
Pleasant experience
16 July 2026
Unprompted review
Friendly service
16 July 2026
Unprompted review
Awful
Awful, ive been trying to cancel for the last 6 days as within my 14 day cooling period. Not collected van and no calls messages emails nothing in response to cancelling. Awful service
9 July 2026
Reply from CarMoney
We're sorry to hear that you've found the cancellation process frustrating, and we appreciate you taking the time to share your feedback.
As a regulated business, we have a responsibility to ensure that all cancellations are handled in line with the appropriate processes and regulatory requirements. While we understand this can sometimes be frustrating, these steps are in place to protect our customers and ensure we meet our obligations.
We appreciate your comments and will ensure your feedback is shared with the relevant team as we continually look for ways to improve our customer experience.
Kind regards,
Nikki the Ninja
Fantastic service & highly recommend
Fantastic service, super easy, super quick and really great team members to deal with
2 July 2026
Quick effective service
Quick effective service, got finance sorted quickly, was in my new vehicle within days.
9 July 2026
Customer service was great and very…
Customer service was great and very helpful with any questions I had given it was my first car
15 July 2026
Unprompted review
Really good company sorted my finance…
Really good company sorted my finance so quick
15 July 2026
Unprompted review
All the hard work done for you
All the hard work done for you, staff are very helpful and patient, no high pressure sales.
1 July 2026
I view a few cars then chose one and…
I view a few cars then chose one and Carmoney's Lucy arranged the finance. I then chose to collect the car two days later and drove it home. All in a matter of days. Great service from Lucy and the Alan at Winkfields. Good value for the money paid. Highly recommend Cazoo, Carmoney, Zola and Winkfields.
8 July 2026
Reece was amazing got me the car of my…
Reece was amazing got me the car of my dreams excellent communication kept me updated no waiting around for days for replies first class service would definitely recommend 😀
8 July 2026
This company has gone above above an…
This company has gone above above an behind to help me get my car
15 July 2026
Unprompted review
Very poor CS
Very poor CS. Sent several emails to resolve an issue but ignored my emails!
14 July 2026
Unprompted review
New car from Jay
I have been dealing with someone called Jay at this company. He has been absolutely amazing to say the least 🤩 I have been very picky and hard to please with sending him lots of car choices and I mean a lot… I couldn’t choose but he helped me so much and found the right one for me. Cannot thank him enough :)
14 July 2026
Unprompted review
My experience with CarMoney
My experience with CarMoney was exemplary i was treat with upmost respect the agent was fantastic and very professional an absolute pleasure to deal with highly recommended if you get this gentleman you are in good hands.
4 July 2026
I just started the process of financing…
I just started the process of financing a car this morning and I am now on my way to pick it up. Could not be happier with the efficiency of the service and the stellar customer service reps who assisted me from start to finish. A*
14 July 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.