Dealt with cruz mostly and a couple of other staff when he wasn't available and they all couldn't do enough to help. Brilliant service throughout. Can't fault them at all. Would definitely recommend.... See more
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Review summary
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Reviews shaping this summary
Diogo is an absolute legend After being let down by more than 1 dealer Diogo kept on looking for the car I wanted and eventually came out with a cracker and a really good finance agreement for me.... See more
Hi the whole process of finacing my car was so well done by car money everyone was so helpful especially Mo who talked me through everything and they found me an excellent finance deal many thanks to... See more
Process was so simple from start to finish. My ninja was Josh who was friendly and helpful. Was very impressed with the service and communications. Was given various option. Would definately recommen... See more
Company details
Written by the company
You are in good hands with the car finance ninjas! CarMoney are one of the UK's leading car finance brokers, and have been making customers very happy since 2016 and, according to our reviews, we are pretty good at it! If you are looking for great rates and a top-notch service, then you have come to the right place. We tailor rates to you, so you can make an informed decision and drive away happy. We work with a panel of top lenders from across the UK to find you the best possible deal, and do all of the paperwork for you. So all you need to do is decide on your new car! So if you are looking for the best rates, and a clear and transparent service, then look no further. There are no hidden fees, no confusing jargon, just excellent rates and service. Come and see why we are rated so highly by our customers! Representative 17.8% APR. CarMoney is a broker not a lender.
Contact info
Precision House, McNeil Drive, Motherwell, ML1 4UR, Glasgow, United Kingdom
- info@carmoney.co.uk
- carmoney.co.uk
4.7
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Was pushed into having warranty had no…
Was pushed into having warranty had no choice at all not good to rip of vulnerable customers I explained I have dyslexia and normally have a personal assistant to help me. They said that’s fine then ripped me off. Going to report to ombudsman
22 June 2026
Reply from CarMoney
Thank you for taking the time to leave your feedback. We are sorry to hear that your experience has not met your expectations.
We take concerns of this nature very seriously and have raised a formal complaint to ensure your concerns are reviewed thoroughly. A dedicated Case Handler will be in contact with you shortly to discuss your concerns and provide a further update.
We appreciate your patience while we work to address this matter.
Nikki the Ninja
Very straight forward from start to…my little black car
Very straight forward from start to finish
20 June 2026
They keep bugging me to leave a review…
They keep bugging me to leave a review - very annoying.
22 June 2026
Reply from CarMoney
We're sorry to hear that your experience did not meet your expectations, and we apologise for any frustration this has caused.
We understand that being asked to leave a review can sometimes feel frustrating, particularly if you don't feel your experience has reflected the level of service you expected. We appreciate you taking the time to share your honest feedback.
Please be assured that we have taken your comments on board and have shared your feedback with the relevant team. We value all customer feedback as it helps us review our processes and identify opportunities to improve the experience we provide.
Thank you again for bringing this to our attention.
Kind regards,
Nikki the Ninja
From the very beginning to obtaining…
From the very beginning to obtaining the car,Liv was extremely good. Good customer service,explained and gave details about the car. Thumbs up. Really good.
28 June 2026
Ryan stayed in touch throughout and was…
Ryan stayed in touch throughout and was a great help. This was my second tome dealing with him. Legend.
24 June 2026
Excellent service
21 June 2026
Good service
8 June 2026
The system slowed me quick access
The system slowed down not allowing me quick access. Rachel and Nikki where very supportive and made me feel at ease, even thought póor communication with the buyer. However, as soon as the loan was sercured, the communication was very poor. Now I had the loan the buyer was still holding back on doing jobs before pick up. Now after the loan your system is slow and even none response. Chatting to an AI ninja is not helpful.
So again to repeate. The staff where great, your system stinks.
28 June 2026
Easy to deal with thankyou
20 June 2026
Very positive experience
Very positive experience. We ran into a few issues along the way and Jay was amazingly helpful. Nothing was too much trouble.
I’d definitely recommend Jay and CarMoney!! Thanks Guys! Jay your a star and they are lucky to have you Mate!
12 June 2026
Unprompted review
The best company,i have second car with…
The best company,i have second car with carmoney,Verry happy for them!
27 June 2026
Perfect
Easy & stress free from start to finish.
Customer service was incredible and couldn’t fault it.
Would happily deal with again - Thank you for a stress free 24hrs
3 July 2026
Unprompted review
Quick and easy to deal with kept me…
Quick and easy to deal with kept me informed at every step thanks carmoney
20 June 2026
Perfect
Easy & stress free from start to finish.
Customer service was incredible and couldn’t fault it.
Would happily deal with again - Thank you for a stress free 24hrs
3 July 2026
Unprompted review
Adam made the experience extremely easy…
Adam made the experience extremely easy & enjoyable! With his amazing knowledge and support I was able to get my dream car
4 July 2026
Unprompted review
Ryan who was in contact with me was…
Ryan who was in contact with me was excellent. He made the whole process stressless and nothing was too much trouble. From start to finish the process was uncomplicated. I would not hesitate in recommending your company to anyone. Many thanks.
26 June 2026
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