Good, efficient, friendly service. Price very good, but ‘out of hours service’ a bit expensive. Car ideal for our holiday. Mechanically ok, but broken key fob made remote locking awkward. Persist... See more
Company replied
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Review summary
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Good efficient site. However, when unhappy about my initial supplier and asked to change, only three providers listed and, of available options, 50% were still with this supplier. Logged in from a d... See more
Company replied
Reviews seemed positive Deal offered seemed reasonable Liked the full protection option Liked fact can amend options Liked the split deposit, balance Hope shuttle pick up works for us.
Company replied
Easy to search and specifically for my 85 yo mother. Prices very good. However they had a tick box to say "accepts debit cards" but on confirming the booking they state - requires a credit card??
Company replied
Company details
About CarJet.com
Written by the company
At CarJet, we love making car hire easy. In just a few seconds, you can compare deals from companies all around the world and pick the one that suits you best — always with great prices and a simple, secure booking process. Millions of travellers choose us every year because they know they’ll find clear information, transparent rates, and a hassle‑free experience from start to finish.
Benefits of hiring your car with CarJet
- Coverage: we’re available in more than 55 countries, with plenty of pick‑up options — from airports and train stations to the most convenient spots in each city.
- Global access: thousands of local and international suppliers brought together so you can compare everything in one place.
- Wide selection of vehicles: whether you need a small car for a quick getaway, a family vehicle, something more comfortable for a longer trip, or even scooters and vans, we’ve got you covered.
- 24-hour customer service in over 13 languages: our team is always here to help, ready to answer your questions and make your booking experience smooth and stress‑free.
Lowest Prices - 5⭐ Service
Written by the company
- 📅 Free Cancellations
- Free Cancellation Offers giving you total flexibility. Free modifications on most bookings.
- ⛽ Full/Full Fuel Policy
- Choose the fuel policy you prefer. Collect full and return full so you only pay for the fuel you use.
- ✈ On-Airport
- Car hire companies at the airport to make collection of your car quicker and easier.
- 🎛 Unlimited Mileage
- Unlimited mileage offers for greater freedom.
CarJet.com
5⭐ Customer Service
👥 Friendly staff who speak your language.
🏃🏽 We look after you all the way - from before you book to after you've returned the car.
👍🏽7.5 Million Customers
Contact info
4.1
Great
118K reviews
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Quick and Easy
It was very easy to choose what vehicle I wanted and the price was really good. Contact with the company has been very quick.
14 May 2026
Reply from CarJet.com
Thank you for your feedback and for trusting us. We're glad to know your experience was positive.
Easy experience
Easy choices leading to a very suitable car choice. All paperwork followed speedily
14 May 2026
Reply from CarJet.com
We really appreciate your positive feedback.
early response
I had a filter set for a debit card. After paying the amount, it showed me the requiremnet to own a credit card, which was not clear to see in offer.
I like an early response.
14 May 2026
Reply from CarJet.com
Hello,
Our goal is your complete satisfaction, and the payment filter works alongside the specific requirements set by each car rental company, which are detailed in your booking and voucher before confirmation. We continuously work to make this information clearer so you can choose the option that best fits your needs.
Kind regards,
Marta
Reply from CarJet.com
Thank you for your review!
Ease of online booking
Ease of online booking. Price was good.
Could improve currency as we are in the UK so need GDP and AUS$ displays throughout the booking process.
The default was € euros
13 May 2026
Reply from CarJet.com
Thank you so much for your review and for taking the time to share your experience with us.
Easy booking and good prices
Booking was an easy process - excellent prices. let’s hope the rest of the service is as smooth 😊
14 May 2026
Reply from CarJet.com
We really appreciate your positive feedback.
Never book via this website if you’ll…
Never book via this website if you’ll ever what any type of support regarding anything relevant with your booking. Shame on the costumer support of this company. Shame shame shame
14 May 2026
Unprompted review
Reply from CarJet.com
Hello,
Our goal is your complete satisfaction, and we continuously work to provide clear assistance at every stage of the booking process. All key information and support details are available in the voucher and the details of your booking, which help ensure a smooth experience.
Kind regards,
Claudia
Easy & seamless booking process
14 May 2026
Reply from CarJet.com
We really appreciate your positive feedback.
Thank you We have made a booking for…
Thank you We have made a booking for next Tuesday in Cairns ,which has been verified. Our initial attempts to book were a bit frustrating as my payment did not go through / process ??? not sure why .Screen message said can't process at the moment , ring a +34 number >Tried a few more times no luck
However next day we rebooked and paid successfully .
Hopefully ,there will be a car for us in Cairns next Tuesday . If so, we will be happy cheers
14 May 2026
Reply from CarJet.com
Thank you for your feedback and for trusting us. We're glad to know your experience was positive.
Have no idea who I will be getting the…
Have no idea who I will be getting the car from ???
14 May 2026
Reply from CarJet.com
Hello,
The car rental company is always confirmed in your booking voucher, along with all the details of your reservation and collection information. Our goal is to make everything clear and ready for your arrival, so you can check it anytime in your documentation.
Kind regards,
Marta
Easy to understand
Easy to understand. Easy to pay. No trying to understand foreign staff.
14 May 2026
Reply from CarJet.com
Thank you for your review!
Reply from CarJet.com
We really appreciate your positive feedback.
Booking process quick and easy
Booking process quick and easy. I don't pick up car until Oct so unable to comment on my experience with the rest of the rental process until then.
14 May 2026
Reply from CarJet.com
Thank you so much for your review and for taking the time to share your experience with us.
Reply from CarJet.com
Thank you for your review!
Reply from CarJet.com
We really appreciate your positive feedback.
Best price when compared to other…
Best price when compared to other companies.
Easy to use system.
Very clear instructions.
Very clear on exactly what you are buying.
13 May 2026
Reply from CarJet.com
Thank you so much for sharing your experience! We're glad to know everything went well.
Reply from CarJet.com
We really appreciate your positive feedback.
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