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Car.co.uk Reviews 

15,884
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,097 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and ease of the process from start to finish. Many people found the staff to be polite, friendly, and helpful, making the experience stress-free and pleasant. Reviewers were also very satisfied with the prices offered, often noting they were fair and better than other quotes, with quick payment directly into their bank accounts. However, some customers reported dissatisfaction with unexpected price reductions upon collection, even after fully disclosing vehicle issues. These individuals felt pressured to accept lower offers and experienced issues with communication and service, leading to wasted time.

What people talk about most

Service

Users describe positive interactions with service, highlighting excellent communication and professional,... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting the politeness, friendliness, and... See more

Payment

Customers consistently note positive experiences with payment, highlighting the speed and efficiency of... See more

Price

Reviewers consistently express satisfaction with the prices offered, often finding them to be fair or better... See more

User experience

Clients share positive opinions on user experience, with many describing the process as quick, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My daughter's partner did the initial contact with Car.co.uk and gave all the details. I then quickly received a text message from them with a date and time window for collection. On the day I receive... See more

Rated 5 out of 5 stars

Easy no pressure booking service and the best local quote. Pick up was hassle free. The driver rang half an hour before collection and apolofised for being slightly behind time. Cash was transferred w... See more

Rated 5 out of 5 stars

Couldn’t fault anything, from the initial enquiry, to booking the appointment. The collection driver Lee was great, kept me updated throughout, and regular updates on timings on the collection... See more

Rated 5 out of 5 stars

Needed to dispose of my faithful old ford focus sadly MOT Failure. Local scrappers were paying £90, Car Recycling paid £156. Excellent service all round very professional and very efficient. Col... See more


Company details

  1. Auto Wrecker
  2. Car Dealer
  3. Motor Vehicle Dealer
  4. Used Car Dealer

About Car.co.uk

Written by the company

At car.co.uk, we don’t just help you sell your car—we buy it, offering a seamless, hassle-free experience from start to finish. Unlike many other car buying platforms, we cut out the middleman, ensuring a straightforward process with no hidden fees.

Whether your car is in top condition, has mechanical issues, or is ready to be scrapped, we specialize in purchasing vehicles up to £4,000—including MOT failures, insurance write-offs, and end-of-life scrap cars. With same-day or next-day collection available across the UK, we’re proud to offer a truly national service with local collectors.

Upon collection, your car is transported on a vehicle transporter—not driven away—and you’ll receive immediate payment sent the minute your car is loaded. We'll also also keep you updated about your collection in real-time with updates and ETAs sent straight to your phone.

At car.co.uk, we’re not just about buying cars—we’re about providing a friendly, professional service. Our drivers are on hand to answer any questions and assist you with the V5 paperwork, so you’re always in good hands.

Thousands of customers trust us to deliver a stress-free experience, and we’re proud to provide an exceptional level of service every step of the way.

Selling your car to car.co.uk couldn't be easier!

Written by the company

Step1. Enter your registration and postcode.
We'll generate an instant valuation in under 20 seconds.
Step 2. Choose a collection date & time to suit you.
We offer same day next day collections, or book any day up to two weeks in advance.
Step 3. FREE collection & great communication
On the day of collection our driver will notify you when they’re on their way and when they have arrived.
Step 4. Instant payment
Once the car is loaded on the truck, we'll pay you immediately.
At car.co.uk we're committed to keeping things simple and honest for our customers.
Price guarantee
If your car is as you've described, we'll pay the quoted price. Any major discrepancies will be agreed with you.
Fast and free collection
Choose a collection date that suits you. Our driver will keep you fully informed by text or call when they're on route.
Instant payment
We'll pay you instantly into your bank account.
No hidden fees
Transparent pricing from start to finish—no hidden fees or unexpected charges.

Earn £20 for every referral

Unlimited earning potential

Unlimited earning potential

At car.co.uk, we believe great service should be rewarded. That’s why we’ve made it easy for you to earn £20 each time you refer a friend to sell their car with us—and the best part? You don’t have to lift a finger!

Here’s how it works: when we collect your car, you’ll receive an email with your unique referral code. Simply pass it along to your friends, and every time they use it, we’ll deposit £20 straight into your bank account. It’s unlimited and uncapped—the more friends you refer, the more you can earn!

Selling your car has never been this rewarding. Start earning with car.co.uk today!


Contact info

Promotion box for Car.co.uk

A pick up that won't let you down

A great price, instant payment, with same day or next day collection

4.8

Excellent

TrustScore 5 out of 5

16K reviews

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4.8

All reviews

(15,884)

2,772 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Scrapped my car

Brilliant company.
Really easy to sort and communication is brilliant.
Simon notified me when he was coming and arrived in time.
Fantastic service.
Thank you very much

4 June 2026
Rated 5 out of 5 stars

Extremely straight-forward and headache free process

The whole process is surprisingly straightforward from quotation with to booking the collection and the collection process itself.

All staff on the phone, emails and in person collection are very friendly, courteous and provide excellent status updates via various channels of communication.

Payment directly into your account is very quick within the hour from the vehicle being collected.

They consistently beat all other quotes hands down. The price quoted is the actual price paid with no fees as long as you are honest in disclosing full details of the vehicle condition.

Car.co.uk has provided exceptional service.

3 June 2026
Rated 1 out of 5 stars

Abolsute parasites

Abolsute parasites. They offer way lower. Matched themselves up with another parasite company who lul you into giving the actual value then fob you off here. These trust piolet reviews are rigged. All bullshit to make themselves look legit.

3 June 2026
Unprompted review
Car.co.uk logo

Reply from Car.co.uk

Hello Jay,

We're really sorry to hear that you feel this way.

We understand that receiving an offer that's lower than expected can be disappointing, especially if you've already received an estimate elsewhere. The figures we provide are based on the information available to us and current market conditions, and there's never any obligation to accept an offer if it isn't right for you.

We'd also like to reassure you that we don't manipulate or control Trustpilot reviews. Feedback, whether positive or negative, helps us improve what we do, and we welcome honest experiences from all of our customers.

We genuinely appreciate your feedback and wish you all the best with your sale.

All the best,

Car.co.uk

Rated 5 out of 5 stars

Very quick to offer me a collection day…

Very quick to offer me a collection day which was great. On the day got a phonecall from the driver when he was about 45 mins away. He was super speedy and efficient getting my car onto the transporter. Nothing to fault at all!

3 June 2026
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, really polite and very fair with the price I received for my vehicle, which was higher than other companies quoted. Very easy transaction and payment for my vehicle transferred into my account straight away after collection.

3 June 2026
Rated 4 out of 5 stars

No issues

Rearranged first appointment, but after that were great. Checked my id, loaded my car & payment came through shortly after.

2 June 2026
Rated 4 out of 5 stars

Good service

Very easy to use website. A fair price offered for the car. Pick up was a bit delayed, but worked out ok. Quick answering of phone calls to check what was happening. Guy doing the collection was great.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Very impressive service from start to…

Very impressive service from start to finish. I booked online and quickly received confirmation of the date and time. I was given a morning collection slot, and the driver kindly called 30 minutes before arrival. The driver was lovely, loaded the car onto the lorry efficiently, and clearly explained the steps for contacting the DVLA. Payment was transferred before the car was taken away, making the whole process smooth and stress-free. Highly recommended.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience selling non running car.

Great price offered. Booking is quick and easy.
Driver was very friendly and helpful.
Payment made soon after collection.
Minor issue quickly resolved.
Have sold to another company previously who wasted a lot of time checking the car over and offering less than was agreed even though I fully disclosed the issues.
Highly recommend car.co.uk

13 April 2026
Unprompted review

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