Recently purchased a Defender 110 from Acklam. The sales Manager Joe Khan dealt with the sale. Joe was at all times extremely professional going the extra mile to ensure a smooth transaction. I would... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Acklam Cars has been established for over 20 years and has become a real success story improving year on year in all facets of the business. We focus on buying the very best stock, pricing it correctly using our live pricing strategy and ensuring that our customers are at the height of the business. The ethos of the garage from the very start of the process is to provide the customer with the best experience of buying and selling a car. Our teams are led by highly professional people who ultimately want the best for both the customer and the business, so whether you come to Acklam Cars to buy something special, or just to browse, we are here to offer you a very personal and memorable level of service. Since being founded in 2001, we have retailed and sold approximately 30,000 cars throughout the UK and overseas. We owe our success not only to ourselves and our team, but to our customers and their loyalty for choosing us and staying with us. We have the largest independent facility in Teesside, which is fully equipped with a purpose built forecourt and an indoor showroom. Selling and buying a wide range of cars and vehicles including sports, prestige and 4x4’s, we guide each one of our customers through the entire process of buying, finance arrangements, servicing and selling, ensuring a hassle-free experience for the customer. This is where our Heritage is found and where our success stems from. We pride ourselves on excellent reputation and the multiple awards granted to us over the years, including AutoTrader’s Customer Excellence Award 2020 and three year’s in a row CarGuru’s Top Rated Dealer Awards 2018, 2019, 2020. On top of this, we have thousands of internet reviews with over one thousand five star reviews on TrustPilot alone. We would like to offer our sincerest thank you to Acklam Cars customers of the past, present and future.
Written by the company
237 Acklam Road, TS57AB, Middlesbrough, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Acklam Cars
Liam and his team really look after you from start to finish professional service from the outset. Fantastic service fully recommend Acklam garages.

Reply from Acklam Cars
What can I say! Absolutely excellent service once again from Richard. The whole process was easy from start to finish, and I can’t recommend this company enough. I never feel pressured going in and always come out smiling. Thank you Acklam cars.

Reply from Acklam Cars
Exellent service, the sales team, commercial team and everyone there provide a high standard of service and I would recommend them to anyone

Reply from Acklam Cars
Very professional smooth transaction excellent set up and stock would use again and recommend

Reply from Acklam Cars
Paddy Barry was the total professional, friendly not not overbearing, knowledgeable about every aspect of the vehicle I enquired about and went on to purchase.
I had been monitoring stock for weeks and jumped when the right spec and price landed.
This is the first purchase from these guys but given my total satisfaction won’t be the last.
Top notch Paddy - thanks

Reply from Acklam Cars
Bought my 16th car from Acklam Car Centre yesterday, dealt with Liam as always.
Got me the best deal on my C63 and the process was so so easy for me.
Liam acting on my behalf handed my old car back to the finance company under the voluntary termination agreement.
The only problem i have now is the wife wants to move house as i only live across the road from the Showroom. 😂😂

Reply from Acklam Cars
Recently purchased a Defender 110 from Acklam. The sales Manager Joe Khan dealt with the sale. Joe was at all times extremely professional going the extra mile to ensure a smooth transaction. I would highly recommend Acklam Cars, this being my second purchase from them.

Reply from Acklam Cars
Liam was brilliant from first phone call a joy to buy from them I’ll be back ,,, vinnie

Reply from Acklam Cars
We have just purchased a car fromAklam Motors we could not rate these guys highly enough from the get go we were dealing with Richard who was very professional and knowledgeable and arranged the car to be be ready in a very short space of time on returning to pick the car up we dealt up with Liam again I can’t speak highly enough of , don’t hesitate to buy a car from here you will be looked after!!many thanks Kirsty and Steven

Reply from Acklam Cars
Richard made the whole process very simple. Fair price for my vehicle and the whole experience was very smooth. This is the 3rd car we have bought from Acklam and would definitely recommend.

Reply from Acklam Cars
Absolutely brilliant service great place with great people would be going back time after time best experience I’ve ever had after 30 years of buying prestige cars

Reply from Acklam Cars
Really easy transaction from start to finish would definitely buy from Acklam in the future. Thanks to Liam and the team

Reply from Acklam Cars
Fantastic service.
Called in on spec unannounced one Sunday morning and left Joe with a brief idea what i was looking for, fast forward 1 week and a fantastic GTS Targa was sourced & deal done. Highly recommend Joe and all the staff at Acklam cars who performed a 5 star service throughout from initial face to face meeting to handover.

Reply from Acklam Cars
I recently bought a BMW 4 Series from Acklam Cars and I was extremely satisfied with the exceptional level of professionalism, effectiveness and customer care experienced.
Both Paddy and Chris provided the highest level of customer service and I couldn’t recommend this car dealership enough!
Many thanks Roberta
Picked my new Porsche taycan up yesterday, which was presented in a very very excellent condition dare I say like new condition not bad for a 5 year old car
All the staff there were very friendly, I dealt with Richard & jake who were really top class guys so a very big thank you to them
In short would I buy again from Acklams cars 100% yes
Would I recommend Acklams cars. 100%
Yes !!
Absolutely seamless purchase great bunch of lads from fhe best showroom out there
What a super friendly team they are at Acklam cars, I have to say that has just been the most fun I’ve had buying a car, these guys know how it should be done, from the first moment meeting at Grantley Hall last week, to collecting our new car today , I had to write this review straight away. My thanks are to the whole team but special thanks to Joe top guy !!!
First time dealing with these guys and it was a very good experience. On this occasion I only had a car to sell and the personal and professional service from start to finish was excellent all around. Did as they said and stayed in communication throughout. Very impressed.
A realy great company with great staff,
We dealt with Paddy who was superb throughout our purchase. Thank you !
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.