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Car.co.uk Reviews 

15,882
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,181 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being easy, efficient, and hassle-free from start to finish, with many highlighting the quick and smooth collection process. The staff are frequently described as friendly, helpful, and professional, making the overall experience pleasant and stress-free for consumers. People also appreciate the fair prices offered, which are often better than competitors, and the prompt payment that typically arrives within minutes of collection. However, some people mentioned issues with price reductions upon collection, even after disclosing vehicle conditions, leading to feelings of being pressured. A few other people also felt that the service was not good, experiencing multiple phone calls to resolve issues and delays in collection.

What people talk about most

Service

Customers had positive experiences with service, often describing it as excellent, professional, and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, friendliness,... See more

Payment

Consumers find payment to be a positive and efficient experience, with many reviewers highlighting the speed... See more

User experience

People report positive experiences with user experience, describing the overall process as outstanding, easy,... See more

Price

Clients share positive opinions on price, with many reviewers reporting that the quoted price online was the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was such a pleasant experience! A fair offer as to scrap value followed by a pick up time arranged to suit. The time was honoured by a friendly, efficient operative who helped with paperwork. He... See more

Rated 5 out of 5 stars

Couldn’t fault anything, from the initial enquiry, to booking the appointment. The collection driver Lee was great, kept me updated throughout, and regular updates on timings on the collection... See more

Rated 5 out of 5 stars

Easy no pressure booking service and the best local quote. Pick up was hassle free. The driver rang half an hour before collection and apolofised for being slightly behind time. Cash was transferred w... See more

Rated 5 out of 5 stars

Needed to dispose of my faithful old ford focus sadly MOT Failure. Local scrappers were paying £90, Car Recycling paid £156. Excellent service all round very professional and very efficient. Col... See more


Company details

  1. Auto Wrecker
  2. Car Dealer
  3. Motor Vehicle Dealer
  4. Used Car Dealer

About Car.co.uk

Written by the company

At car.co.uk, we don’t just help you sell your car—we buy it, offering a seamless, hassle-free experience from start to finish. Unlike many other car buying platforms, we cut out the middleman, ensuring a straightforward process with no hidden fees.

Whether your car is in top condition, has mechanical issues, or is ready to be scrapped, we specialize in purchasing vehicles up to £4,000—including MOT failures, insurance write-offs, and end-of-life scrap cars. With same-day or next-day collection available across the UK, we’re proud to offer a truly national service with local collectors.

Upon collection, your car is transported on a vehicle transporter—not driven away—and you’ll receive immediate payment sent the minute your car is loaded. We'll also also keep you updated about your collection in real-time with updates and ETAs sent straight to your phone.

At car.co.uk, we’re not just about buying cars—we’re about providing a friendly, professional service. Our drivers are on hand to answer any questions and assist you with the V5 paperwork, so you’re always in good hands.

Thousands of customers trust us to deliver a stress-free experience, and we’re proud to provide an exceptional level of service every step of the way.

Selling your car to car.co.uk couldn't be easier!

Written by the company

Step1. Enter your registration and postcode.
We'll generate an instant valuation in under 20 seconds.
Step 2. Choose a collection date & time to suit you.
We offer same day next day collections, or book any day up to two weeks in advance.
Step 3. FREE collection & great communication
On the day of collection our driver will notify you when they’re on their way and when they have arrived.
Step 4. Instant payment
Once the car is loaded on the truck, we'll pay you immediately.
At car.co.uk we're committed to keeping things simple and honest for our customers.
Price guarantee
If your car is as you've described, we'll pay the quoted price. Any major discrepancies will be agreed with you.
Fast and free collection
Choose a collection date that suits you. Our driver will keep you fully informed by text or call when they're on route.
Instant payment
We'll pay you instantly into your bank account.
No hidden fees
Transparent pricing from start to finish—no hidden fees or unexpected charges.

Earn £20 for every referral

Unlimited earning potential

Unlimited earning potential

At car.co.uk, we believe great service should be rewarded. That’s why we’ve made it easy for you to earn £20 each time you refer a friend to sell their car with us—and the best part? You don’t have to lift a finger!

Here’s how it works: when we collect your car, you’ll receive an email with your unique referral code. Simply pass it along to your friends, and every time they use it, we’ll deposit £20 straight into your bank account. It’s unlimited and uncapped—the more friends you refer, the more you can earn!

Selling your car has never been this rewarding. Start earning with car.co.uk today!


Contact info

Promotion box for Car.co.uk

A pick up that won't let you down

A great price, instant payment, with same day or next day collection

4.8

Excellent

TrustScore 5 out of 5

16K reviews

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4.8

All reviews

(15,882)

2,772 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficent

Fast , efficient as described. Just what I needed to take away the hassle of getting rid of my vehicle

5 June 2026
Rated 4 out of 5 stars

Very easy to do

Very easy to do, quick and easy pick up, driver was great. Couldn't recommend highly enougj
Price you get for scrapping is another thing entirely, but that is the way of the world.

1 June 2026
Rated 1 out of 5 stars

Very poor

Very poor. Had a quote then they sent a confirmation email stating that my car was drivable which I stated it wasn’t so when we rung them up, they reduced the quote. They were meant to be here between 8-12pm & didn’t show. My husband rang them 3 times and we were told the driver was delayed and on the way. My husband waited in all day and nobody turned up.

We have had to stat the process again with another company.

Would not recommend

3 June 2026
Unprompted review
Car.co.uk logo

Reply from Car.co.uk

Hello Larraine,

I’m struggling to find your booking based on the information provided. I’ve made a request for more information via Trustpilot, or you can email this to us using help@car.co.uk.

If you can provide your registration then I can verify the issue and look into it on your behalf.

Thank you.

Car.co.uk

Rated 5 out of 5 stars

Scrapped my car

Brilliant company.
Really easy to sort and communication is brilliant.
Simon notified me when he was coming and arrived in time.
Fantastic service.
Thank you very much

4 June 2026

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