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Car.co.uk Reviews 15,679

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 3,536 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service and the helpful, friendly staff. Many people highlight the straightforward payment process and the good prices offered for their vehicles, often exceeding expectations. The user experience is consistently described as easy, quick, and efficient from start to finish. However, some customers reported issues with price reductions after an initial quote, feeling that the reasons for these changes were unclear or unfair. A few people also experienced missed collection appointments or significant delays, leading to frustration.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers frequently praise the efficiency,... See more

Staff

Users describe positive interactions with staff. Customers frequently praise the politeness, helpfulness, and... See more

Payment

People report positive experiences with payment. Customers consistently praise the speed and efficiency of... See more

Price

Customers had positive experiences with price. Many reviewers praised the competitive and often unbeatable... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our car had been damaged in an accident and after receiving a cash pay out from the other party's insurers we needed to sell that damaged vehicle. We received great service from very helpful and frien... See more

Rated 5 out of 5 stars

Very quick and easy process, quote was the best I had from any company, booked collection in for the following morning. Driver, Shaun, called an hour before he was due and turned up right on time, exp... See more

Rated 5 out of 5 stars

Everything went smoothly from getting an online quote to booking a slot for my car to be picked up, The collection driver turned up on time and was polite and friendly and the money was in my bank be... See more

Rated 5 out of 5 stars

Quick and easy process from start to finish arranged a collection the previous day and was collected 11am the following day and the money was in my account before the driver left Will be using again... See more


Company details

  1. Auto Wrecker
  2. Car Dealer
  3. Motor Vehicle Dealer
  4. Used Car Dealer

About Car.co.uk

Written by the company

At car.co.uk, we don’t just help you sell your car—we buy it, offering a seamless, hassle-free experience from start to finish. Unlike many other car buying platforms, we cut out the middleman, ensuring a straightforward process with no hidden fees.

Whether your car is in top condition, has mechanical issues, or is ready to be scrapped, we specialize in purchasing vehicles up to £4,000—including MOT failures, insurance write-offs, and end-of-life scrap cars. With same-day or next-day collection available across the UK, we’re proud to offer a truly national service with local collectors.

Upon collection, your car is transported on a vehicle transporter—not driven away—and you’ll receive immediate payment sent the minute your car is loaded. We'll also also keep you updated about your collection in real-time with updates and ETAs sent straight to your phone.

At car.co.uk, we’re not just about buying cars—we’re about providing a friendly, professional service. Our drivers are on hand to answer any questions and assist you with the V5 paperwork, so you’re always in good hands.

Thousands of customers trust us to deliver a stress-free experience, and we’re proud to provide an exceptional level of service every step of the way.

Selling your car to car.co.uk couldn't be easier!

Written by the company

Step1. Enter your registration and postcode.
We'll generate an instant valuation in under 20 seconds.
Step 2. Choose a collection date & time to suit you.
We offer same day next day collections, or book any day up to two weeks in advance.
Step 3. FREE collection & great communication
On the day of collection our driver will notify you when they’re on their way and when they have arrived.
Step 4. Instant payment
Once the car is loaded on the truck, we'll pay you immediately.
At car.co.uk we're committed to keeping things simple and honest for our customers.
Price guarantee
If your car is as you've described, we'll pay the quoted price. Any major discrepancies will be agreed with you.
Fast and free collection
Choose a collection date that suits you. Our driver will keep you fully informed by text or call when they're on route.
Instant payment
We'll pay you instantly into your bank account.
No hidden fees
Transparent pricing from start to finish—no hidden fees or unexpected charges.

Earn £20 for every referral

Unlimited earning potential

Unlimited earning potential

At car.co.uk, we believe great service should be rewarded. That’s why we’ve made it easy for you to earn £20 each time you refer a friend to sell their car with us—and the best part? You don’t have to lift a finger!

Here’s how it works: when we collect your car, you’ll receive an email with your unique referral code. Simply pass it along to your friends, and every time they use it, we’ll deposit £20 straight into your bank account. It’s unlimited and uncapped—the more friends you refer, the more you can earn!

Selling your car has never been this rewarding. Start earning with car.co.uk today!


Contact info

Promotion box for Car.co.uk

A pick up that won't let you down

A great price, instant payment, with same day or next day collection

4.8

Excellent

TrustScore 5 out of 5

16K reviews

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Rated 1 out of 5 stars

2 days wasted

2 days wasted
1st day Waiting with car ti be tokd after booking no manpower available to collect
2nd day appts pushed back 3 times , not given the 1hoir notice I requested , 30 mins , only to be told car Cudnt be collected as been to location before and / or vehicle /trailer bottoms out
Call them selves professional save the call go elsewhere

14 May 2026
Unprompted review
Car.co.uk logo

Reply from Car.co.uk

Hello Mark,

I’m struggling to find your booking based on the information provided. I’ve made a request for more information via Trustpilot, or you can email this to us using help@car.co.uk.

If you can provide your registration then I can verify the issue and look into it on your behalf.

Thank you.

Car.co.uk

Rated 1 out of 5 stars

Unprofessional

I have explained that the car is non runner and the battery was removed and when he comes to take the car he wasn't able to fix the battery in place so can the car have direction.
I been charged £65 and he went

8 May 2026
Unprompted review
Car.co.uk logo

Reply from Car.co.uk

Hello Florin,

I’m struggling to find your booking based on the information provided. I’ve made a request for more information via Trustpilot, or you can email this to us using help@car.co.uk.

If you can provide your registration then I can verify the issue and look into it on your behalf.

Thank you

Car.co.uk

Rated 5 out of 5 stars

Everything was great

Everything was great, from qetting the quote, booking it, and collection. The Driver who collected the car Nistor, was very nice and professional, explained the whole process and did exactly what he said.

14 May 2026
Rated 5 out of 5 stars

Highly recommend

Filled out the online form quick and simple got a quote the next day then Spoke to 2 guys Chris and Ryan who were more than helpful and very friendly and reassuring with any queries I had honestly can't thank them enough, day of delivery the guy came took a few pictures and money was transferred to my account almost immediately definitely recommended

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Money hit my account immediately after…

Money hit my account immediately after the car was collected, pleasant collection experience, strangely the driver did not complete the V5 but simply photographed it and took it away with him unsigned by me or him (driver said this was normal practice - but it's not what their communications say should happen). I trust that this won't be a problem down the line.

13 May 2026
Rated 5 out of 5 stars

A good experrience

The driver arrived a little late but was very apologetic. He was a friendly, likeable person who explained the procedure very clearly. The paperwork was done quickly and the money was in my bank before he cleared the end of my drive. Altogether a good experience.

12 May 2026
Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish, they were the first I emailed and got instant quote. They stayed in contact all the way through the process until car was picked up and instant payment. Professional car removal driver picked up car, and also rang me and emailed me. Thanks for making it all so easy.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

The whole experience was so easier

The whole experience was so easier. Once I accepted the offer I had easy steps to following to arrange the pick-up of my car. Although the steps I was told would happen, on pickup day, didn’t happen. The transition was so easy and quick. As soon as I gave keys and documents over the email & money arrived within seconds. Would definitely recommend this company and use again if I ever have the need to.

12 May 2026
Unprompted review
Rated 1 out of 5 stars

Offering under 200 pound for a 2013 car…

Offering under 200 pound for a 2013 car when we buy any car and other sites give me a price of 1500 your sire is a complete joke

11 May 2026
Unprompted review
Car.co.uk logo

Reply from Car.co.uk

Hello MRCRAIGOGLESBY

We’re sorry to hear you were disappointed with the valuation provided.

The quote you received was based on the vehicle being sold as scrap, rather than a retail or part-exchange valuation, which is why it may differ significantly from prices offered by companies buying vehicles for resale.

Scrap prices are calculated using a range of factors including the vehicle’s condition, age, weight and current scrap metal market values at the time of the quote.

We completely understand that this may not have been the figure you were expecting, especially when comparing it with other types of car buying services, but we’d never want to mislead customers about how our valuations are calculated.

Thank you for taking the time to share your feedback.

Kind regards,

Car.co.uk

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