Renewed for another year, but had to start again, policy didn’t roll over, then direct debit was refused... final got it sorted, but then after renewing got about t 6 emails telling me my policy was r... See more
Company replied
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See what reviewers are saying
I would recommend Captain Cover to all concerned or who ask me. Ihave dealt with them from just insuring my daughters phone . To also claiming for a damaged phone and the process was easy to do , the... See more
Company replied
Fast, reliable. Also everyone I came across was very helpful on phone or email guiding me through the process. Technicians actually email you through some of the steps to confirm state of mobile and c... See more
Company replied
I have used this company for over 3 years and I can say it is a very reliable company at a valuable price.
Company details
Information provided by various external sources
Providing premium gadget insurance at competitive rates. We believe that buying insurance should be simple, easy, straightforward and affordable. Our wide selection of covers is designed to meet multiple needs and budgets. All claims are handled in the UK. Operations regulated by the Financial Conduct Authority. Instant quotes 24/7 available online.
Contact info
4.5
Excellent
197 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The cheapest mobile insurance.
The cheapest mobile insurance on the market with 3 levels of cover. Their website is straight forward. Its easy to get to a quote for your particular model of phone. Then you can have peace of mind that your phone is covered for 12 months. What more could you want?
15 February 2019
Unprompted review
Reply from Captain Cover
Dear Mark,
Thank you for sharing your feedback with us, we're stoked to hear your positive review.
Kind regards,
Captain Cover Team
Cover seems comprehensive in case of…
Cover seems comprehensive in case of loss or damage. Competitivey priced. Good to have peace of mind.
14 February 2019
Unprompted review
Reply from Captain Cover
Hi Paul,
Thank you for sharing your review with us, your feedback is greatly appreciated.
Kind regards,
Captain Cover Team
Reply from Captain Cover
Dear Sherry,
Thank you for sharing your 5* experience with us, we're stoked to hear you would recommend our services.
Kind regards,
Captain Cover Team
Excellent service when my screen got…
Excellent service when my screen got broken at work was fixed and payed for within a week
14 February 2019
Unprompted review
Reply from Captain Cover
Hi David,
Thank you for leaving your review, we're pleased to hear we provided you with an efficient service.
Kind regards,
Captain Cover Team
Affordable competitive pricing with…
Affordable competitive pricing with easy purchase process
13 February 2019
Unprompted review
Reply from Captain Cover
Hi Andrew,
Thank you for sharing your 5* experience with us, we appreciate your feedback.
Kind regards,
Captain Cover Team
Reply from Captain Cover
Hi Przemyslaw,
Thank you for sharing your review with us, we appreciate your feedback.
Kind regards,
Captain Cover Team
Second time I've used these never had a…
Second time I've used these never had a problem would keep using them .
13 February 2019
Unprompted review
Reply from Captain Cover
Dear Lisa,
Thank you for sharing your review with us, we're thrilled to hear we've provided you with a good service.
Kind regards,
Captain Cover Team
Easy and brilliant cover
12 February 2019
Unprompted review
Reply from Captain Cover
Hi Sarah,
Thank you for leaving us your review, we appreciate your feedback.
Kind regards,
Captain Cover Team
Does what it says on the tin
12 February 2019
Unprompted review
Reply from Captain Cover
Dear Amanda,
Thank you for sharing your review with us, we appreciate your feedback.
Kind regards,
Captain Cover Team
5/5 for customer service
5/5 for customer service and great price! Highly recommend!
12 February 2019
Unprompted review
Reply from Captain Cover
Hi Kiera,
Thank you for sharing your 5* experience with us, we're pleased to hear we provided you with a good service.
Kind regards,
Captain Cover Team
Cover thats easy to do and great prices
I would recommend Captain Cover to all concerned or who ask me. Ihave dealt with them from just insuring my daughters phone . To also claiming for a damaged phone and the process was easy to do , the help given was brilliant from the word go and made it less stress full and easy to complete also very good competive pricing for all items needing insurance ..
12 February 2019
Unprompted review
Reply from Captain Cover
Dear Graham,
Many thanks for your feedback, we're thrilled to hear we've provided you with a good service.
Kind regards,
Captain Cover Team
Reply from Captain Cover
Hi Jamie-Lee,
Thank you for your review, we appreciate your feedback.
Kind regards,
Captain Cover Team
Above average no problems!
12 February 2019
Unprompted review
Reply from Captain Cover
Dear Melissa,
Thank you for leaving us your review, we appreciate your feedback.
Kind regards,
Captain Cover Team
Good service
12 February 2019
Unprompted review
Reply from Captain Cover
Dear Rolands,
Many thanks for leaving us a review, we appreciate your feedback.
Kind regards,
Captain Cover Team
Customers service is spot on
Customers service is spot on. I would recommend you guys all day long. Keep up the job
12 February 2019
Unprompted review
Reply from Captain Cover
Dear Olanrewaju,
Thank you for leaving us a review, we're pleased to hear we've provided you with a good service and our customer services have been on point.
Kind regards,
Captain Cover Team
Easy to use if you have to claim
Easy to use if you have to claim. Would definitely recommend
12 February 2019
Unprompted review
Reply from Captain Cover
Hi Rachel,
Many thanks for your feedback, it is greatly appreciated.
Kind regards,
Captain Cover Team
Fast and hand held
Fast, reliable. Also everyone I came across was very helpful on phone or email guiding me through the process. Technicians actually email you through some of the steps to confirm state of mobile and colors available on substitution mobile. What should be simple really made simple.
20 January 2019
Unprompted review
Reply from Captain Cover
Hi Renato,
Many thanks for leaving a review, we appreciate the useful feedback and we're pleased to have provided you with a good service.
Kind regards,
Captain Cover Team
Great service A+
Great service, staff were helpful and price was reasonable
14 January 2019
Unprompted review
Reply from Captain Cover
Dear Kristen,
Thank you for your feedback, we're thrilled to hear you had a positive experience with Captain Cover.
Kind regards,
Captain Cover Team
Great insurance
Fab phone cover for a reasonable monthly price. Staff are very helpful and friendly when helping with any claim.
14 January 2019
Unprompted review
Reply from Captain Cover
Dear Amelia,
Thank you for your feedback, we're thrilled to hear our staff were helpful with your claim.
Kind regards,
Captain Cover Team
Reply from Captain Cover
Dear Simon,
Many thanks for sharing your 5* experience with us, we appreciate the feedback.
Kind regards,
Captain Cover Team
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