Captain Cooks Casino Reviews 

5,441
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Not only will you never win, but even the Reward Riches free chances youll litterly go days where it says " no win this time" lol Its terrible all around now. It was good yrs ago but its downhill con... See more

Company replied

Rated 5 out of 5 stars

always a pleasure playing all my favorite games i love and more. payouts are almost always in my account earlier then promised, tech support and my buddy Chip are very knowledgeable and always eager... See more

Company replied

Rated 5 out of 5 stars

Captain casino is 100 percent my number 1 online casino i love and believe the gifts and support and games are magical and lucky.. So....well 'nevermind, just join 'X' ""WoW , dont miss a chance... See more

Company replied

Rated 5 out of 5 stars

Hi I win 3000 nz dollars and only receives 2100 and nothing to do with bonus first time I have ever been short before. I have proof of the winnings . This has never happened before I always get paid t... See more

Company replied

Company details

  1. Online Casino or Bookmaker
  2. Casino

About Captain Cooks Casino

Written by the company

CaptainCooks.Casino is a premier online casino that offers players an unparalleled gaming experience.

With a focus on providing a safe and secure environment using latest encryption and security protocols, CaptainCooks.Casino is committed to ensuring that players can enjoy their favorite casino games without any worries.

Captain Cooks Casino boasts a wide range of games, including popular titles like blackjack, roulette, and slots, as well as exciting new games that are constantly being added to the site such as live dealer.

With fast payouts, amazing loyalty bonuses, and 24/7 customer support, CaptainCooks.Casino is the ideal choice for anyone looking for a superior Online Casino experience.

See Latest Winners

Contact Us

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(5,441)

711 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Great services

4 May 2026
Captain Cooks Casino logo

Reply from Captain Cooks Casino

We're glad to hear you're satisfied with our services! We aim to provide the best for our players.

Rated 5 out of 5 stars

Love this site

Love this site

3 May 2026
Captain Cooks Casino logo

Reply from Captain Cooks Casino

We're thrilled to hear you love our site! Thank you for your support.

Rated 5 out of 5 stars

Great service

Great service

3 May 2026
Captain Cooks Casino logo

Reply from Captain Cooks Casino

We're glad to hear you're satisfied with our service! We aim to provide the best for our players.

Rated 1 out of 5 stars

Spent over 200 no bonuses best line hit…

Spent over 200 no bonuses best line hit was 60 cents waste of money no entertainment value

3 May 2026
Unprompted review
Captain Cooks Casino logo

Reply from Captain Cooks Casino

Thank you for the review. Luck has its quiet moments, but it can shift in a single spin. Many of our biggest winners came from a slow streak right into a standout hit. It might be worth exploring our "hot" games marked with the fire icon for a fresh run. Wishing you a far more rewarding session next time at the casino.

Rated 5 out of 5 stars

Human

I'm happy game

3 May 2026
Captain Cooks Casino logo

Reply from Captain Cooks Casino

We're happy to hear you're enjoying the game! Keep having fun.

Rated 1 out of 5 stars

Avoid this casino at all costs

Avoid this casino at all costs. Their terms are completely archaic and designed to ensure you never actually see a payout. I deposited $5 and received a $25 credit, only to be buried under a ridiculous 30x wagering requirement. Even after wagering hundreds of dollars on table games, I found out they only count for a tiny percentage of the requirement. Even switching to slots didn't help because the "playthrough" is nearly impossible to clear.

In today's market, there is zero reason to play here. Competitors under iGaming Ontario like BetMGM and Party Casino offer near-instant withdrawals (often within minutes) and don't force a $50 minimum cashout.

Captain Cook's, on the other hand, forces a three-day "pending" period where your money just sits there. It is clearly a tactic to bait you into reversing your withdrawal and losing it all. If you even try to withdraw a small portion of your winnings, they reset the entire waiting period. This platform is nonsensical and has failed to keep up with modern standards. Save your money and go to a site that actually respects its players.

30 April 2026
Unprompted review
Captain Cooks Casino logo

Reply from Captain Cooks Casino

Thank you for sharing your thoughts. Bonus wagering is a standard feature across the industry, and our games are built to deliver strong returns thanks to our Highest Win Rate Guarantee. You can read more here: https://www.casinorewards.com/en/highest-win-rate-guarantee

Payouts move through secure handling to protect every player, and our 24/7 team can walk you through the fastest cash-out option for your account. Reach them anytime at support@crhelpdesk.com.

Wishing you the best of luck on your next session.

Rated 5 out of 5 stars

Great bonus

The fact that cadino rewards accumulates this extra bonus for us

29 April 2026
Captain Cooks Casino logo

Reply from Captain Cooks Casino

We're glad to hear you're enjoying our rewards system! Keep playing and accumulating those rewards.

Rated 5 out of 5 stars

I would love yo win big

I put alot ov money's in ur casino

1 May 2026
Captain Cooks Casino logo

Reply from Captain Cooks Casino

We appreciate your support and hope you continue to enjoy your gaming experience with us!

Rated 5 out of 5 stars

Fast

Fast, easy and efficient

30 April 2026
Captain Cooks Casino logo

Reply from Captain Cooks Casino

We're pleased to hear you found our service fast, easy, and efficient! We strive to provide the best experience for our players.

Rated 3 out of 5 stars

Games are fun but sometimes it feels shady

Games are fun but when you try to dispute unrecognized transactions or deposits they give you a run around and the 48 hour wait to withdraw any winnings and another business day on top is kinda rough

29 April 2026
Captain Cooks Casino logo

Reply from Captain Cooks Casino

Thank you for the feedback. Disputes around transactions and deposits fall under account-specific matters that we can't go into here, but our team can look into them directly with you. Cash-outs do go through standard security checks to keep every transfer protected, and our support team can walk you through the fastest handling time for your chosen method. Reach out anytime at support@crhelpdesk.com and we'll take it from there.

Rated 5 out of 5 stars

Great news extra bonus money

Great news extra bonus money

29 April 2026
Captain Cooks Casino logo

Reply from Captain Cooks Casino

We're glad you're excited about our bonus money! Enjoy your extra playtime.

Rated 5 out of 5 stars
Captain Cooks Casino logo

Reply from Captain Cooks Casino

We're happy to hear you're enjoying our daily promotions! Keep an eye out for more exciting offers.

Rated 5 out of 5 stars
Captain Cooks Casino logo

Reply from Captain Cooks Casino

We're glad to hear you feel well-treated at Captain Cooks Casino! We aim to make every player's experience a great one.

Rated 5 out of 5 stars

Very fast response

Very fast response, great costumer service.

28 April 2026
Captain Cooks Casino logo

Reply from Captain Cooks Casino

We're thrilled to hear you appreciated our quick response and customer service! Thank you for your feedback.

Rated 1 out of 5 stars

Not gud

Don’t win I spend 20000 dollar

27 April 2026
Captain Cooks Casino logo

Reply from Captain Cooks Casino

Thank you for sharing your thoughts. Luck can shift from session to session, and our casinos carry a Highest Win Rate Guarantee with strong RTP across all slots, so a turnaround is always within reach. Exploring the "hot" games marked with a fire icon is a great place to refresh your run. For anything specific to your play, our 24/7 team is happy to help at support@crhelpdesk.com. Wishing you better luck on your next visit.

Rated 5 out of 5 stars

Good service

27 April 2026
Captain Cooks Casino logo

Reply from Captain Cooks Casino

Thank you for your kind words! We strive to provide the best service at Captain Cooks Casino.

Rated 5 out of 5 stars

I played so much casino online never…

I played so much casino online never win until I played on cooks. Couple 100 yay

27 April 2026
Captain Cooks Casino logo

Reply from Captain Cooks Casino

We're glad you're enjoying your time with us! Remember, it's all about having fun and enjoying the game. Good luck next time!

Rated 5 out of 5 stars

Awesome to talk to thanks team regards g

Awesome to talk to thanks team regards g

27 April 2026
Captain Cooks Casino logo

Reply from Captain Cooks Casino

We're thrilled to hear you had a great experience with our team, g! Thanks for choosing Captain Cooks Casino.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look