Captain Cooks Casino Reviews 

5,438
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Not only will you never win, but even the Reward Riches free chances youll litterly go days where it says " no win this time" lol Its terrible all around now. It was good yrs ago but its downhill con... See more

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Rated 5 out of 5 stars

always a pleasure playing all my favorite games i love and more. payouts are almost always in my account earlier then promised, tech support and my buddy Chip are very knowledgeable and always eager... See more

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Rated 5 out of 5 stars

Captain casino is 100 percent my number 1 online casino i love and believe the gifts and support and games are magical and lucky.. So....well 'nevermind, just join 'X' ""WoW , dont miss a chance... See more

Company replied

Rated 5 out of 5 stars

Hi I win 3000 nz dollars and only receives 2100 and nothing to do with bonus first time I have ever been short before. I have proof of the winnings . This has never happened before I always get paid t... See more

Company replied

Company details

  1. Online Casino or Bookmaker
  2. Casino

About Captain Cooks Casino

Written by the company

CaptainCooks.Casino is a premier online casino that offers players an unparalleled gaming experience.

With a focus on providing a safe and secure environment using latest encryption and security protocols, CaptainCooks.Casino is committed to ensuring that players can enjoy their favorite casino games without any worries.

Captain Cooks Casino boasts a wide range of games, including popular titles like blackjack, roulette, and slots, as well as exciting new games that are constantly being added to the site such as live dealer.

With fast payouts, amazing loyalty bonuses, and 24/7 customer support, CaptainCooks.Casino is the ideal choice for anyone looking for a superior Online Casino experience.

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4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.4

All reviews

(5,438)

711 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Captain Cooks is one of the better…

Captain Cooks is one of the better casinos out there. I wish I would cash out more often before I give the money back to it. But all good thats what gambling is. One day I might hit hit a huge pot but will most likley keep playing until its gone....

25 April 2026
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Reply from Captain Cooks Casino

We're thrilled to hear that you're enjoying your experience at Captain Cooks Casino! We strive to be the best and your feedback is greatly appreciated.

Rated 5 out of 5 stars

Great job person!

Great day! Thanks a lot. Meant a lot

25 April 2026
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Reply from Captain Cooks Casino

We're so glad you had a great day with us! Your satisfaction means the world to us at Captain Cooks Casino.

Rated 5 out of 5 stars

Great service

Great service

24 April 2026
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Reply from Captain Cooks Casino

We're thrilled to hear you enjoyed our service at Captain Cooks Casino! We strive to provide the best experience for our players.

Rated 5 out of 5 stars

This his the best casino the give you…

This his the best casino the give you great bonus i love you guys.🥰🥰🥰good services too.

24 April 2026
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Reply from Captain Cooks Casino

Thank you for your kind words! We're thrilled to hear you're enjoying your time at Captain Cooks Casino.

Rated 1 out of 5 stars

I recently experienced someone…

I recently experienced someone intercepting my e-transfers. I have had 5000 stolen from me. I asked support for help I told them my situation. The gentlemen was very sympathetic and helped me. He failed to tell me after knowing the situation i also had to change the banking email. I withdrew 1508 from captain cooks and the hacker intercepted it again. Two days after 1800 was taken. My mind was spinning Captain cooks support said they couldn’t help to talk to bank. Bank said talk to them. The police said they aren’t a really company. I am so defeated I lost it. I was very upset during my conversation. They told me to call suicide hotline and then proceeded to block me permanently from captain cooks. I think anyone in my their right mind would also loose it. I did reach out later and apologize for my nervous break down. However they didn’t seem to care. Funny thing is during their time of helping me. While I was waiting they offered me 35% on my next deposit. I replied with I just had my stolen I have no more money.

20 April 2026
Unprompted review
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Reply from Captain Cooks Casino

Thank you for reaching out. We can't access or discuss account details here, but please know player wellbeing and security are taken seriously at every step.

For anything involving your account, transfers, or past interactions, our team is best placed to look into it directly and carefully with you. Please contact support@crhelpdesk.com and they'll be happy to assist.

Rated 5 out of 5 stars

Didn't get full amount if winnings

Hi I win 3000 nz dollars and only receives 2100 and nothing to do with bonus first time I have ever been short before. I have proof of the winnings . This has never happened before I always get paid the right amount . Captain cook has just told me it went into another account which I have now found the 900 thank you very much . Before it never got split but lest I've have it thankyou soo much love your site

22 April 2026
Unprompted review
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Reply from Captain Cooks Casino

Hi Christine! A casino representative has reached out to reassure you :)

Rated 5 out of 5 stars

Even with all my personal dilemmas…

Even with all my personal dilemmas these guys really do try for you

20 April 2026
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Reply from Captain Cooks Casino

We're thrilled to hear that our team could provide some positivity during your personal dilemmas. We're always here to make your gaming experience a great one!

Rated 5 out of 5 stars
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Reply from Captain Cooks Casino

Thank you for your kind words about our customer service! We strive to provide the best service to our valued players.

Rated 5 out of 5 stars

Always gives me a great discount and…

Always gives me a great discount and very helpful tips .

20 April 2026
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Reply from Captain Cooks Casino

We're glad to hear that our discounts and helpful service are making your experience better! We always aim to provide value and excellent service to our players.

Rated 5 out of 5 stars

Having great fun playing

Having great fun playing

19 April 2026
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Reply from Captain Cooks Casino

Fantastic to hear that you're having fun with our games! We aim to provide a fun and exciting gaming experience for all our players.

Rated 5 out of 5 stars

naite

play n hopefully for a luck

20 April 2026
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Reply from Captain Cooks Casino

We're glad to hear that you're enjoying your time with us! We hope Lady Luck continues to smile on you.

Rated 5 out of 5 stars

Well you always done right by me …

Well you always done right by me thank for that .sometimes you give 100 free spins on promotion sometimes. And l thank you .God bless.

19 April 2026
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Reply from Captain Cooks Casino

We're delighted to know that you're satisfied with our service! We always aim to provide the best experience for our players.

Rated 5 out of 5 stars

Quick service at customer service

Quick service at customer service

19 April 2026
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Reply from Captain Cooks Casino

We're thrilled to hear that you appreciated our quick customer service! We always strive to provide top-notch service to our valued players like you.

Rated 5 out of 5 stars

Game good

The games are great

19 April 2026
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Reply from Captain Cooks Casino

We're thrilled to hear you're enjoying our games at Captain Cooks Casino! Keep the reels spinning and good luck!

Rated 5 out of 5 stars

thanks for the comps

thanks for the comps! :)

17 April 2026
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Reply from Captain Cooks Casino

You're welcome! We're happy to provide comps to our valued players like you. Enjoy your gaming at Captain Cooks Casino!

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, fun and easy to deal with

17 April 2026
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Reply from Captain Cooks Casino

We're glad to hear you find our platform fun and easy to use! We're always here to help and make your gaming experience enjoyable at Captain Cooks Casino.

Rated 5 out of 5 stars

Captain casino is 100 percent my number…

Captain casino is 100 percent my number 1 online casino i love and believe the gifts and support and games are magical and lucky..
So....well 'nevermind, just join
'X' ""WoW , dont miss a chance so come on in register sign up recieve a firsttime ahoy user welcome bonus plus more and hopefully you too well weep the waves to treasures and riches galore mate....
SM

17 April 2026
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Reply from Captain Cooks Casino

We're thrilled to hear that we're your number one choice! Thanks for your support and happy gaming at Captain Cooks Casino!

Rated 5 out of 5 stars

Helpful

Helpful, fast

17 April 2026
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Reply from Captain Cooks Casino

We're thrilled to hear that you found our service fast and helpful! At Captain Cooks Casino, we always strive to provide the best experience for our customers.

Rated 5 out of 5 stars

My favourite online casino!

My favourite online casino. I have been playing at Captain Cooks Casino for over a couple years now. It was one one of my first online casinos I ever tried and it really set the standard. I am now a gold member and it is the main Casino I play.
It has great bonus offers without coercion. Lots of variety of games. Very fair wager requirements and reliable RTP. The customer service is excellent and always knowledgable.
CCC is part of the Casino Rewards group and allows you to earn loyalty across their different platforms which is a great perk.
I have had no issues with KYC verification or with payouts.
Thanks CCC!

30 April 2025
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Reply from Captain Cooks Casino

We're so glad to hear that Captain Cooks Casino is your favourite! We look forward to providing you with more fun and exciting gaming experiences.

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